Accessibility
- Wheelchair accessible entrance
Introduction
R & C Auto Repair LLC is a family-owned auto repair shop located in Owego, NY. They offer a range of services including inspections, tune-ups, repairs, and replacements. With a focus on accessibility, professionalism, and trustworthiness, R & C Auto Repair aims to provide top-notch service to all customers.
Services offered: Oil change, vehicle inspection, steering & suspension repair.
R & C Auto Repair LLC Reviews Summary
Pros
- Excellent customer service with a family-friendly approach.
- Highly skilled and honest mechanics, providing professional and trustworthy service.
- Competitive pricing and efficient turnaround time for repairs.
Cons
- Occasional instances of rude customer service reported by a few customers.
Suggestion
Ensure consistent friendly and respectful customer service to enhance overall customer experience.
Positive Words
trustworthy, honest, professional, great service, friendly, fast, skilled, fair pricing, clean, polite
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Badkarma 62
2 months ago
We have been going to R & C simple service, i.e. inspections, tune ups, to repairs and or replcements on our vehicles. I can't ask for any better service. highly recommended.
Keith Sherwood
6 months ago
The remarkable and caring repair shop, there is Russ, Cynthia, and Raven your dog. I live in Binghamton, but I took the trip to a week ago to have my car done. I trust them they've been working on my dad's car for over 10 years I'm real happy with a job t h a t t h e y they did on my car. They're the best, they are two great Christian people, give them a try you won't be sorry.
Aaron Carter
2 years ago
I have had nothing but positive experiences with R & C. They are easy to work with and are very professional. I have done NY state inspections with them and set up an 8AM appointment and was back on the road by 8:30.They replaced the rear subframe of my car and were flexible with my work schedule and had me back on the road in a timely manner.
Dean Rittenhouse
4 years ago
I'd like to share an experience we had yesterday regarding local car repair. My son hit a huge pothole out on route 17/I86 that broke the passenger rear top shock mount off from his Ford Focus. He took it into a local competitor of R&C Auto Repair and got quoted $250 to replace the shock mount. I thought that was high so I called Russ at R&C Auto and asked him for a quote. He asked me to bring the car in so he could take a look, so we did. Russ put our car up on one of his lifts and showed us the situation and explained some details about it. Then we went into his office/reception area and he worked up a quote for $145 for BOTH passenger and driver side rear top shock mpunt replacements! The competitor was going to charge us $108 for a single shock mount part. Russ said it is a $25 part. I like Russ and Cynthia because they are straight forward and honest in their approach. My advice is to drive a half mile down the road and deal with a family owned trustworthy business. They deserve you at least giving them a try.
Si Kasperek
6 months ago
Great Small Family Business, super fast and friendly! 5 Stars.
Tegan Edgington
9 years ago
By far the best garage in the area! Russ is amazing, he will get to the root of your auto problem and is honest and straight-forward. He will take his time and do it right the first time. We've always been pleased with his work, if for some reason he can't do the work he will direct you to some one he has faith in that can do the work instead.
Christina Docenko
a year ago
Amazing people, great and quick service, and really reasonable prices for your auto repairs. I love R&C!Service: Vehicle InspectionService: Vehicle Inspection
Lori Wagner
2 years ago
I called and made an appt to drop my car off the first lady was nice, when I called back with a few questions the next lady was so rude I canceled my appointment. I would think being a first time customer she would of been nicer. Guess I won't be using them.
shih tzu girl
4 years ago
When my car was worked on, everything was done perfectly.This is the best place thst I had ever been to as they keep their shop nice and clean, too. Very polite and professional . I cannot say enough good things about them as they are great!
Meredith Gallaro
5 years ago
Professional, competent, and trustworthy. I was referred to them by a friend and am certainly glad I listened. Russ was able to repair in one day what other shops were unable to repair in multiple visits. Thank you, R&C!
Jesse Rittenhouse
a year ago
Strongly recommend R & C. Family has gone to Russ, Cynthia, and the team for quite some time and they're the best at what they do, and quality people as well.
Roxsann Arellano
5 years ago
Russ and Cynthia strive to make each of their customers feel like family. It s nice to know that when there is something wrong with your car, you re going to get an honest answer about it, every time. Being open on Tuesday nights is a big plus, too!!
Steven Brunner
3 years ago
One of the best garages in town. Russ has always been honest and fair. Have taken multiple vehicles here and will continue to be a repeat customer
Osiel Arellano
5 years ago
R&C Auto Repair is the best automotive service in the area! Don t get sucked into chain companies that are over priced and that don t care about quality work! R&C Auto Repair is always honest and greatly priced! Russ is the man!!
William Kunze
4 years ago
Russ is the guy you want to work on your car First and foremost he's as honest as they come second of all he's the most skilled mechanic in the area.when you leave there you know your vehicle has been serviced properly
Allison Seeley
2 years ago
Russ and Cynthia treat everyone like family! Such a great gem of a place for our area.
Katherine Stevens
3 years ago
It's a wonderful repair shop. My husband and I trust them implicitly and are so grateful to find a Christian auto repair shop here in Owego!
Autumn Bailey
2 years ago
Amazing service and extremely fair pricing!! It's wonderful to have a garage that's honest and trustworthy!
Doug Brock
6 years ago
Russ is excellent and trustworthy. Good, honest, knowledgeable mechanic; great business!
chris martin
a year ago
Great service they aligned my corvette perfectly at a great price.Service: Steering & suspension repairService: Steering & suspension repair
Andrew buffum
3 years ago
He tells you what wrong will usually show you if you ask he does a great job and it's affordable
Jess Hollenbeck
2 years ago
Awesome shop. Close to home and great service every time!
Steve Ulrich
a year ago
If Russ and his team can't fix it. It can't be fixed ways friendly and respected staff
Shawn Birchard
2 years ago
Russ is great. Always takes good care of us.
David Givens
3 years ago
Great turn around and straight up honest service with no BS.
Robert Peckins
5 years ago
Had work done on my wife's car . Good people
Jon Boland
3 years ago
Always service friendly and honest. Hard to find these days...
cliff kunze
4 years ago
The mechanic is really good he knows his stuff
Kenneth Lichtl
2 years ago
Excellent service would highly recommend
Adam Reed
4 years ago
Great service and top notch facility