From the business
- Small business
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zura Giuna
2 months ago
They are very friendly and kind people. I don't know if they will still be in business, but next time I won't be coming back here to pick up a load. I was there in winter and I'm lucky that there was no snow, otherwise I'm sure that no one would be able to get out of here without towing. Tetitor's infrastructure is very disorganized for business, although they help you get in and out of the yard.
Joseph Baronich
6 months ago
Wow now that's what a service station should be run like! Jeff fixed my chainsaw when two other " dealer ships" and a big box store could not.Jeff found part variations and numbers that others claimed did not exist. Very fair priced and fixed in a timely fashion.Will be taking all my business to him and recommending you to do so.Brittany and Jeff are great people, friendly, courteous , knowledgeable, and stand behind their work.Pictures of 37 inch maple , that's has been tapped for over 51 years, with saw repaired by Rays ( JEFFS) Small engine repair.
Don
4 months ago
My first experience under new ownership. Fixed my snowblower quickly and has it running like a champ. Even made some adjustments that I didn't know it needed, and now the chute doesn't stick. Jeff is friendly and helpful and got the job done. We wish you and Brittany great success.
Deborah Dinkuhn
5 months ago
Jeff did a great job tuning up our riding lawn mower. He was quick and efficient. His dad is a great pickup/delivery assistant as well. We'll use Ray's Small Engine again!
Robert Sorensen
6 months ago
I just brought in two snowblowers for tune-ups and a new starter on one. Jeff had them done in a few days and helped me save money by offering a used starter. They now work better than ever so I brought in a third snowblower. Jeff spotted the problem as we were unloading, fixed it with a cotter key and sent me on my way. This is a great business: friendly, knowledgeable, prompt, and fair prices. What more can you ask for! I truly appreciate the work he did for me.
Patrick Shultz
4 days ago
They're always helpful and friendly. Almost always have what I need and prices are fair and competitive.
Jeremy Watterworth
5 months ago
Customer service was OUTSTANDING! They took my POS generator and got er running.. camping in warmth tonight. Thanks SO much guys, you will be my ONLY choice if I'm back in the area.
Julie Shamrock
6 months ago
Great customer service. Just picked up my snowblower and lawnmower after getting them maintained. Jeff was so friendly and helpful in answering all my questions.
Ryan Smith
a month ago
I called 4 or 5 other echo dealers and they didn't have the part I needed and it'd be a week before they got it, I called Ray's and picked up the part I needed the same day
Susan Gilman
7 months ago
The new owners of Ray's did an excellent job of fixing our snowblower, 5 work days and it was done! Great customer service!! Highly recommend supporting this new ownership!
den v
5 months ago
Ok for newer lawn mower, chain saws and other yard work.Under new ownership and really helpful at finding parts for my riding mower that is out dated ! Please check this out !!! REALLY friendly and will do ALL he can to please you ! Tell Jeff " DEN SENT YOU !" Maybe it will help !!! I have done quite a bit with him recently and he should know me.
Charles Senn
8 months ago
Jeff Herman goes out of his way to satisfy his customers and get you back up in running in a short period of time. Their customer service is second to none and he even brought my lawn tractor back north to me. I am a customer for life!
Toni Reid
11 months ago
Would not recommend at all. My husband took his weed eater in on 2/24/2023 to be repaired.He called two weeks ago, they told him it was on the table being worked on. They never called to have repairs approved($$$), they did the repairs. We he went to go get the weed eater, they couldn t find it. Tried to give him someone else s. My husband went and found it on a shelf. It had been repaired since 3/18/2023. And no phone call. They charged him $174.01.
Russell Dake
9 months ago
Jeff is a great example of customer service he s happy to serve customers with a smile and truthful to his word he will go the extra distance to provide satisfaction and quality. Thanks again Jeff
Clayton Williams
10 months ago
Is Memorial Day weekend, They were around the shop answered the phone and were able to assist me. Had the parts that I needed were kind courteous and reasonably priced. Glad I found this place I will be back, Not if but when I break something again!!
Bruce Chapman
a year ago
Ray and Leo are a good men who strive to provide quality service and maintain a nominal inventory of parts to service the equipment they sell. They are primarily Echo dealers now, which has caused me to have to seek out other providers regrettably. I own Stihl and Husqvarna and Honda.
kent richter
3 months ago
Great place what happened to the new owner Jeff??
Christine Trzcinski
11 months ago
Just when I'd given up on Customer Service...Along comes Rays!!! ..Thank you for restoring the faith,and also the fine lawn mower repair!!!....Highly Recommended
Ron K
5 years ago
I have been a customer of Ray's for many years. The service is outstanding. I have had a pellet stove for years and when I needed a part they had it in stock. I recently purchased a new snow blower and I am very pleased with the transaction. Will be back in the spring for a new mower.
John Carlo
10 months ago
Just purchased a DeWalt pressure washer! Fair prices and great guys running the shop!
Jennifer Dorman
6 months ago
There great fix things quick and easy to get to
Peter Igielinski
4 months ago
They are nice, helpful, and friendly.
Dean Prentice
5 months ago
They will help you best they can
Kevin Galligan
8 months ago
What a great place! If they don't have what you need, then you don't need it!
Jim NYVET
4 years ago
The best service you'll ever find! I'd give TEN stars if I could! Ray is the best in the business!
Jon Sieminski
5 years ago
Very knowolageable, very helpful, and very friendly. Great products excellent customer service!!
Val Ihle
5 years ago
Great customer service!!! Best place to buy a Stihl product.
Jeremy Doty
5 years ago
Go see him, Ray goes out of his way to help you!! If this man bussiness thanks Ray!!
Gene Saville
2 years ago
Nice place. Friendly they fix if it does not work
Jay Scherer
2 years ago
Always a pleasure to do business with Ray's Small Engine.