Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luke Potter
a month ago
I have grown accustomed to coming here as they are very friendly and polite. Service here is always efficient and quick. They take care of all the things that matter including small things like making sure all your liquids are topped off. This business knows how to treat its customers and it shows!
Bill Sutorius
a month ago
Are you ready for some sticker shock? How about $100 oil change?I guess that's good if you're in a big hurry. Oh I also wanted to mention that they will try and sell you everything under the sun at exorbitant prices.That place is not for me. It's for people that don't know how to open a hood and have a lot of money to waste. Good luck
Blaxk Smith
a month ago
Both Marc ,and Ryan took very good care of me and my vehicle I ve been coming in monthly for a year now and those two always take care of me in and out I ve never had an issue and any question they always are able to get me an answer and make sure my vehicle stays running strong
Joe Hurd
2 days ago
Smooth transaction. Prices matched what was posted on website. Honored coupon, prompt service. Any upsells were a simple yes/no , no scare tactics or long monologues. I would use them again. 4/24 another smooth experience, rating maintained
Rachael Williams
4 months ago
They did not help us reset settings so my oil tank still says need oil in settings. They also did not put a sticker on our car as previously have done to say how many miles to next oil change. They seemed to be in a hurry to get us out of there.
ruthie wallace
4 months ago
Quick and easy oil change without even getting out of ur car. Bit expensive but good. Nice kids that work there
Mo Salem
a month ago
Never wanna do inspections along with oil changes, always saying they're out of stickers, training new guy, machiene down along with every other excuse.
Mike E
a year ago
Crew was great! I wasn't able to get my truck serviced though. Not their fault at all! The Dodge Ram Echo 3.0 diesel oil change is insane! Takes 8.5 l of synthetic only, and requires a special filter, which is just a filter enclosed in a cover. The cost of the part or replacement is Mopar specific and no one except a dealer has them in stock! The filter replacement alone is between $85.00 to $92.00 before any labor or oil. This is a horrible design only benefit is to profits and revenue for Dodge. Sneaky and disgusting!
Gary Percival
5 months ago
Oil change, NYS inspection and tire rotation completed in no time. Fast and friendly.Two years later and I got an oil change and NYS inspection done in under 40 minutes!
keaton doyle
6 months ago
Great place! Kevin was very helpful and polite. I would recommend to anyone
Robert J Knight Jr
8 months ago
When my wife saw her car after the detailing job the first thing she said was that. It looked like it came off the Showroom floor , Xpress Auto Care did a fantastic job !
Angela Chetney
3 years ago
This place has fair prices, comparable to other places around Oswego. Also, not super pushy on additional items when getting an oil change. The young guy that took care of me was really nice, too. I will definitely be going back when I need another oil change!
Jessica Dorrian
2 years ago
It is always a good experience going here. Excellent Service. They do a very thorough and swift oil Change. They check all Your fluids and also put air in your tires. Very courteous and fair prices.
Aaron T
11 months ago
I confused this with Valvoline Instant Oil Change. They're not the same because Xpress makes people wait hours, saying "come back later." thought that it was an in and out service but it's not
Beth Sherlock
8 months ago
Always quick and friendly. A good honest place to get inspections and not have a bunch of bs issues.
Liberty Urban
a year ago
This is the best auto experience I've ever had, came in for a pre purchase inspection, had a couple a of the technicians walk us through everything that was wrong with the car and some concerns they had. I'm so grateful for them they saved me over $25,000 dollars!
Anthony Crouse
2 years ago
Good prices. Good service. Way faster than the others.The owner is a crook, doesn't honor warranty his shop gives. Got breaks (LT Warranty ) and rotor's (2 year warranty) done on 06/09/2020. Last week took vehicle back to shop for shake in back end. Spoke to Max, he told me rotor's defective and parts would be replaced at no charge. Told had to wait until yesterday for parts to come in. When I called to set up time to get work done was told owner decided he would give me pads for free have to pay for defective rotors to be replaced out of pocket?Going to have work done at dealership and taking xpress auto to small claims court.Services: Steering & suspension repair, Oil change
timothy Maitland
a year ago
I know better specially being a truck driver for over ten years, but brought my diesel pickup in for a oil change they told me it will be pricey I asked why the young kids working said it's diesel oil, now to me I don't care about the money I do make enough but I let them go with it see how far it would go they did they ended up charging me $187 for a oil change on a 3.0 l v6 ecodiesel, no filters no other stuff just change the oil
B Real
a year ago
The technician that did my oil change was very nice and respectful. Great customer service and quick efficient job done!
Jarrid Pearson
3 months ago
Great guys and fast service.
Wilbur eku
3 years ago
If you have a Subaru this is the place to go. They were real car heads and honest guys who weren t looking to run my pockets. The guys simply told me what they thought I should do and offered me a fair price for it.Service: Auto engine diagnosticService: Auto engine diagnostic
Kay H.
2 years ago
Do not go here! They stripped the oil filter threads and caused my vehicle to loose all oil and throw a rod. Two days later Ended up junking a perfectly fine car.Service: Oil changeService: Oil change
Chelsey Lynn
2 years ago
I had my oil changed here today. I am not entirely sure what happened, but after i left this shop I went to Malones for my inspection and found out the oil in my vehicle was NOT new. The mechanic there even went as far to show me once they drained it how dark black it was and again show me what new oil SHOULD look like. I left and called xpress auto right away and asked to speak with a manager or someone in charge. I was told that, and I quote "there is no way that happened and IF I brought my car there my old oil was drained." Malones wasnt lookong for money and had 0 reason to lie. They fixed the "oil change" done by these guys for free, just because theyd hate to see something happen to the vehicle bevause of this places negligence. When my phone call to xpress auto was coming to an end the person i was speaking to said she would call me back shortly as she needed to speak to her boss. This did not happen. Not even a call to let me know when i could call if said boss happened to be busy right now.I will not be returning here.Service: Oil change
Seth
5 years ago
These guys were great I called and no appointment needed just drive over got me right in and were vary efficient multi point check to make sure I was all set. Didn't take long at all. People were friendly I'd definitely go back.
Champion Puppy Training
a year ago
Justin and team are on point. Get u in and out with a high level of attention to detail, customer service and on budget. Stay on top of them oil changes Services: Tires, Oil changeServices: Tires, Oil change
Bonnie Hedding
3 years ago
New to new york and Oswego. It seems that there are not alot of places to get your oil changed. I decided to try xpress and I was very pleased. The young man Justin who did my oil change was friendly, professional and answered all my questions. Great service!Service: Oil changeService: Oil change
Cletus Tepas
3 years ago
Went their to get an inspection they try and they see a college kid walk in they see money. They try and find other things wrong with your car for money. No morals just kids with a GED and a wrench. My friend went to get an oil change a week later if you pay more than $30 for an oil change you shouldn't have a car. They then, tried to up charge him for more things like air filters and unessacary. Go somewhere local where they care, this places wants your money and it comes from corporate.Services: Auto engine diagnostic, Oil change
Ben Weston
11 months ago
Usually it says instant oil change and it s anything but instantNot the case here. Quick and professional
k k
a year ago
Over priced , used Valvoline products but don't except coupons. Try to push products and services on you. Didn't check fluids, tire pressure antifreeze level, Valvoline services much better
Andrew Holden
2 years ago
Went in for a basic oil change today. Was told it was $89.99 so I went down the road and bought what I needed to do it myself for $25. Absolutely crazy price.