Towne Mazda Service & Parts
4.8 (24)
3531 Southwestern Blvd, Orchard Park, NY 14127
(716) 261-2664
townemazda.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
adam tardif
5 months ago
Great customer service. They did pop my tire taking it off the lift but stuff happens...they replaced it.
Bob Pauley
4 years ago
Very friendly efficient service from Rick at the dealership and Tad on the phone to make appointment. Whole facility very nice showroom, lounge and cars on display
Paul Pascucci
2 years ago
Was another wonderful experience the minute you walk in your greeted and the paperwork for your appointment is ready. Went to the clean waiting area will tv and drinks available. The service advisor showed me my super dirty filters and I said to change them. Well within no time my oil was changed and filters installed and finished as promised. The nice employees help. The service manager greeted me while paying and asked if I was ok and work was up to standards. Just another great job by Towne Mazda Service. Thanks Paul P.Services: Air & cabin filter replacement, General repairs & maintenance, Air conditioning, Oil change
Donald Bestine
2 years ago
They wanted to give me a loaner car, while they fixed mine. I asked how long it would take to fix mine. They said 1 1/2 hrs. I said I would just wait. They were done ahead of time. I was very happy.
Gretchen Brahaney
4 years ago
We stopped today and talked to Josh in service about out 2015 Mazda CX5 which we purchased there, he took it for a test drive and quickly diagnosed our problem and quick fix. He was polite, professional and extremely helpful. We have done business with a few of the Towne dealerships and have never been disappointed. Definitely a return customer. Thanks Josh for your time today!!
John Elworth
3 years ago
Needed a key for my lock nuts as mine was lost. Spent about a day with back-and-forth with Northtown. About the 3rd time I called and was being bounced around from department to department I was driving by Towne. Spur of the moment I went in and asked if they could get the lock nuts off and just put regular lug nuts on instead. In and out in 20 minutes no charge.
Yani
a year ago
You have to wait 2 weeks for a simple oil change appointment and they are only open until 5, very inconvenient.
D Leavell
a year ago
Great sales staff very knowledgeable. Quick Lane not so much. Not very friendly or knowledgeable of state laws.
Jillian Samit
a year ago
Always hassle free when I bring my car and everyone is so nice and helpful. I never feel like I'm being taken advantage of
Sean Lenhard
3 years ago
Mark Maloney is probably the nicest and most personable car salesman I have ever dealt with.
Jon Lavelle
4 years ago
Fast friendly service.. schedule online
Karen Sacco
3 years ago
Great service.
Linda Gerken
4 years ago
Quick and efficient