NAPA Auto Parts - Oneonta

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dylan Rushton
3 months ago
The staff member I spoke to was friendly. However, NAPA states online that NAPA stores will replace your vehicle battery for you. When I went in, they told me they don't do that at this store.

  Chuck S
a year ago
They had what I needed, but are very rude there. No one else was in the store, I walked up to the counter and rude man #1 was looking off to the side so thinking he was busy, I just waited, then he turned and looked at me, but said nothing. I finally just said what I needed and he looked it up..."we have one for $11.99." That was the extent of all he said to me the entire time in the store. Rude man #2 went and got the item for me. When he brought it out, I said "thank you Sir"...nothing. He just walked away. Another "thank you" to both of them after purchasing the item was completely ignored. Excuse me, I just bought stuff to pay your wages...won't happen again.

  Terri Bonney
3 years ago
A few months back my car wouldn t start and I happened to be outside of NAPA. Unfortunately, it was about 15 min before they closed. I explained to them that I needed a jump and I wasn t sure if it was my battery or my alternator. They told me they did not have the time to help because I had turned my car off and they would need to charge the battery. I waited for a friend to come and jump my car while ALL of the employees walked to their cars to leave without even offering to help jump my car. I went to a competitor and they had my issue figured out in about 10 minutes. The fact that they let me drive off without even warning me how dangerous it could be if my car stalled is appalling. And that no one asked me if I needed help speaks volumes about the employees.

  Kevin Nightingale
3 years ago
The employees are always willing to help even if you don't know what you're looking for and great people clean store all kinds of stuff that you need and don't need but want so definitely good place to go but I'm also talking about the one on main Street not the one on River Street the one on River Street is disgusting.

  J .H
a year ago
i called to ask questions and they were so helpful as to tell me the price of two items they had in store. thank you

  Lenny Sutliff
6 years ago
One of the first places I go if I ever need a vebivle part, or tools. Staff are very friendly and helpful. Prices are relatively cheap

  Ginger Houck
3 years ago
Always have parts I need .prices not bad.Good customer service.

  Seth Thompson
8 years ago
Great service! What is awesome about this location is they have a custom paint aerosol mixer for paint jobs you need to match.

  Ryan Neighbour
a year ago
Don't usually have what I need. Parts are pricy.

  Brendan James
6 months ago
Good parts, Good prices

  Tim Feyerabend
5 years ago
Good guys that are knowledgeable and experienced. Prices are pretty decent as well.

  Johnny Attanasio
3 years ago
They close at 5:00, not 6:00.So y'all should change the hours on Google.

  xMB 99
3 years ago
This store is never open, even on their listed hours of service.

  Burt Mayer
6 years ago
No Wi-Fi. Could not make a credit card purchase.

  J Dono
6 years ago
The hours are a bit spotty but the staff is knowledgeable.

  Tom Bolton
5 years ago
They let me borrow a broom quick.

  Courtney Smith
2 years ago
Good place to get good quality parts

  William Fedirko
3 years ago
Nice place to do business

  Dezarae Yother
2 years ago
Amazing customer service

  Terri Knorr
3 years ago
Great

  Pamela Wilson
4 years ago
Good parts place

  Karen Hovick
4 years ago
Great staff

  Sean Schmidt
6 years ago
Yup