AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amy Moon
3 months ago
Wow, these guys are the greatest! I had a light issue, and they got me the part and helped me out so fast. Try this store. I just wanted to give thanks to the gentleman and Austin who helped me out today.

  Randy Merrell
11 months ago
Thank You Corey and the other Dude. Sorry didn't get name. Bought Fuses for my JD 770 and got Rock Solid Advise on what could be the problem !!! It was accurate and now have my JD tractor ruing like a Champ !!!!! Can Not Overstate How Awesome Auto Zone & its Staff is. If you need parts for any motorized machine Auto Zone is Truly your Best Option ! Thank You Call Again !!!!

  Anto Capone
4 months ago
This business literally allows a pitbull to run loose in the store. I am sure your 'snookums' is a great dog, but anyone with even 2 functional brain cells will understand that its not a good idea to let a pitbull run loose in public spaces.Edit:The response from the owner is very polite and courteous. I will give them another shot sometime and update my review if the irresponsible behavior has been addressed.I like dogs, but entitled 'dog people' ruin it for everyone. These type of people believe their pets are entitled to go everywhere with them. They are not.Other people exist in this world, and we all have to share a public space. If people just take a brief moment to think about small things like: sanitary conditions around food, potential crippling allergies, or worst case scenarios with violent encounters between your dog and another dog or person...Maybe then you can keep your dog out of the supermarket, out of the restaurant, out of the shared public indoor spaces that are not designed for animals. No one cares if your pet is nice, or not. That's not the point.Thanks.

  Nicole M
10 months ago
The three gentlemen who were working when I stopped in with my dead battery were beyond helpful. They worked together and tried many different avenues to help me get it covered under the car warranty. Even if it would cost them a cash sale. They referred me to the dealership down the street (where I bought my car) after they called and spoke to them on my behalf to see if it would be covered. It was under warranty, but since I didn't have the vehicle (only the battery) they wouldn't cover it. So back to Auto Zone I go! If I'm going to have to pay for a new battery, I'm more than happy to spend my money here. Thank you for your kind and helpful service. Keep up the good work!

  Robert Eaton
8 months ago
A big thank you, my girlfriend had an issue with her van, you guys came in clutch and took care of her issue fast when advance auto told her to go to a junk yard. Excellent customer service, I can tell you work for the customer before you work for autozone!

  Janell Denning (Noobcupcake)
8 months ago
Greg, PSM from Store 5912 in Oneida, NY is very knowledgeable and goes the extra yard! He was able to call over to the store I was in long distance and help me get my problems solved. Total life saver.

  Jon K
7 months ago
Went there today 8/19/23, and worked with a younger gentleman that helped me save almost $85 compared to another parts store down the road for brakes and Rotars ! Great customer service and super easy to deal with! Thank you!

  Peyton Currier
9 months ago
Sean at autozone here in oneida is amazing. He hooked me up stayed after hours to help place an order !! AND DONT EVER go to advanced auto after reading this !!!!!!Drive 30 minutes one day to rome my to be told they can t find an item in stock (1) instock and go to the other rome store on the opposite side of town. They have 2 in stock and can t find.The next day I call to have them to have it ready , another 30 minute drive each way and nothing and John who works at the BLVD store by moes was rude and said nothing he can do when Erie BLVD store said they would call and have them ready there. Wasted 2 hours of driving 40$ in gas for a 5$ plastigauge to help rebuild a motor. They don t know how to pump gas no wonder they don t know what the part is.Autozone hooked me up and Sean stayed after hours to help me !!

  Erick Haas
a year ago
That was the type of service I wish all stores could have! Walked in, by the time I started to lookup wipers, the staff was there offering to look it up. He gave me his recommendations, signed me up for the rewards program and I was out! Great customer service!

  william denney
a year ago
I went in to buy a belt and a tensioner pulley for my Jeep as I was standing there waiting for my parts. I was in there looking at the other employees who were sitting on carts in front of the counters and just cashing customers out while sitting on the carts and one employee was sitting there eating her food on the cart at the counter when I know they have a break room. Very unprofessional to cash out customers while sitting on a cart and eating at the counter. While customers are walking around? I used to manage at Advanced Auto parts and Napa and I know I would never allow my employees to be just staying around. When I know there's work to be done stocking the shelves scanning outs cleaning or helping the customers walking around. The worst part it was the sales manager that was helping me out and he didn't say anything to the other employees about getting off the cards and finding something to do. I don't know how long he's been managing but I think he needs some more training or not being that position I also noticed that a couple of the employees took money out of the registers and was looking at them and joking about them or trying to find something on them. You never pull money out of the register and start looking at them or messing with them unless you give money to the customer or you depositing money into the safe. Never do that. As I said the store is very unprofessional

  Sandra Portillo
a year ago
I normally don't leave reviews but, in this case I felt it was more than warranted. I am very impressed with this store. I have been in the store different times. The store is clean, the employees are very courteous and helpful. I have had to call a couple times to ask about parts for my car. Again I was met with polite and knowledgeable people. Thank you all at Oneida AutoZone!!!

  Sir Richard John Chamberlain
9 months ago
Carry Moly MSO2 friction reduction formula better gas mileage less wearN tear

  rosemary verge
a year ago
Greg and Cory were Very helpful, knowledgeable and friendly. Will definitely go back.

  Robert Barcus
a year ago
Good people working at the place. I was able to get the part I needed for my auxiliary power unit, where the competition did not.

  Ella Lenhart
a year ago
Very slow, didn't know what they there doing..I've been standing here since 1987 it feels like..

  emily Donzella
a year ago
Absolutely amazing people they helped me out so much!

  Alan Williamson
a year ago
I got wipers installed instantly for free, I also got a thermostat and a tire pump. It was a great time

  Robbin Mallette
a year ago
Thank you so much for your donation to Oneida pop Warner football

  Ryan Muench
a year ago
Advanced Auto down the road has better customer service 7 days a week.

  Sarah Tallman
a year ago
Awesome place. Awesome employees. Great attitudes

  The Happy Magic Co Brush Hour Studios
a year ago
Great staff very knowledgeable!

  Autumn Burmaster
a year ago
Knowledgeable people and great prices

  Kevin Boyer Jr.
a year ago
Very helpful and friendly

  Albert Finocchiaro
a year ago
Friendly, knowledgeable, informative .

  John Dygert
a year ago
Great service!