Alpha Omega Auto Body
4.5 (55)
3056 Jericho Turnpike, East Northport, NY 11731
(631) 499-1328
alphaomegaautocollision.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alma Opal Flowers
4 months ago
Saw this driving by. We live in Westbury, Respectfully, the CEO gentleman was friendly, spoke kindly to my daughter. The car very great many features, and it is a clean spotless open area. My daughter sat in the vehicle started engine sounds lovely. My brother is coming to check it out. I believe this is a quality place. Now, praying the cost. Mama I am.Mrs. Alma Opal Flowers
Dzung Le
7 months ago
I was referred by my friend to Alpha Omega when my car got hit. When I arrived, John also had a rental car ready for me to pick up while waiting for my car to be fixed. John went above and beyond to take care my car and handle with insurance company. He called me every few days to update. I was very satisfied with their service and highly recommend their auto body shop.Services: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Air conditioning, Battery, Oil change
Loren Costello
3 years ago
Wow! I am SO thoroughly impressed with Alpha Omega Body Shop.I misjudged the frame of my garage door while baking up and scraped and put a small dent in the love of my life - my 2020 MINI Cooper. I was heartbroken and went to see John at Alpha Omega. He gave me an estimate of $1200 to "do the job right" OR he could cosmetically make it look good, and if I wasn't pleased, he'd move on to do the full job. When I went back to inspect the job they did I was SO happy. Although there's still a tiny dent, I can live with it and the rest of the damage was GONE. So I was happy, John was happy, now all that was left was to pay for the repair. That's when John said he wasn't charging me. What? I mean WHAT? He told me it wasn't a big job and he was just happy that I was happy. During a time where I'd just about lost all faith in humanity, in a split second it was restored. I literally cried all the way home. Thank you SO much John. In the event that I ever need body work again, I will definitely be knocking at your door and will highly recommend you to everyone I know.Service: Body & Trim
Brian Dunleavy
3 years ago
John the Owner and Everyone that works there did a Fantastic job on my truck.I was able to rent a Car through them and they made the process quite easy.I want to thank them for their Top notch work on my truck.I HIGHLY RECOMMEND ALPHA OMEGA.
V P
3 years ago
Kenny and his crew were great to us. He handled everything regarding the insurance claim, and fought to get us full compensation for the damage. Kenny gave me several choices of how to do the job, something no other body shop has done for me before.I was able to save money and the car came out as good as new!!I have used Alpha Omega in the past and they are always honest, professional, and the work is excellent.Don t hesitate to see Kenny, or John at Alpha Omega!!!Services: Painting, Body & Trim
Antonis Stetos
5 years ago
I went to alpha omega because I heard of their excellent reputation I had an accident at 4:00 a.m. Sunday morning and called alpha omega and John the owner handled everything for me from towing my car ,to the insurance ,to the rent a car. He kept me updated on the progress of my car as well as keeping my insurance company updated. When the job was Done I was very happy with everything. I highly recommend Alpha Omega. They definitely lived up to their excellent reputation.
Marc Slippen
4 years ago
My car was repaired by Alpha Omega 10 years ago. For the past 4 or 5 years I have noticed that the paint job was deteriorating. I love the car and keep driving it but the rough finish had me a bit down. I recently approached John at Alpha Omega, I asked him if they guarantee their work. He said they did. I showed him my car. He looked up the records. The work had been done by Alpha Omega's previous owner.John informed me that around that time they had some problems with the finish coat. Remarkably John and his team recently re-repaired my 2007 vehicle without question or cost. They did an amazing job.It is rare too find that type of care and commitment to customers and workmanship. John and Alpha Omega, I cannot thank you enough. You guys are amazing.
A Rod
4 years ago
I recently had my car repaired at Alpha Omega, both Ken and John deliver excellent customer service from the door!My car looks amazing!I highly recommend this shop!It is a very unfortunate thing, to be in an accident, but Alpha Omega Collision provide reassurance every step of the way and deliver amazing results !!!
Jack Randazzo
2 years ago
I stopped in for a quote for a scratch. We mutually agreed that painting the door and blending the back door would be needed as it was a deep scratch. I was given an outrageously expensive quote so make sure you shop around. I was given a quote by another shop for 525 where alpha and omega said between , parts and labor (no parts necessary for the fix)$ 1050.00. I know you can say you get what you pay for but I have used plenty of other body shops that were much more reasonable and professional. I also had to give them a ridiculous amount of information to even get the quote. Every other body shop I went too managed to give me a quote without my vin, address, etc. Seamed sketchy to me.
George Henningsen
7 years ago
I have had my cars repaired by Alpha Omega a few times and the entire experience has always been excellent. Everyone here are professional, courteous, and always willing to work with you. The workmanship is exceptional. They are true craftsmen and always stand behind their work. I would recommend using them anytime!!!
Alexander White
a year ago
This auto body shop is excellent and highly recommended. They care about their customers especially John and Jackie. If you ever need work done make sure to go here. You won't regret it.
Richard R. Hansen, PhD, ABPP
3 years ago
Alpha Omega is an exceptional auto body shop. After a large tree branch fell on both of our cars, John and Ken coordinated seamlessly with our insurance company and handled everything. The repair work was outstanding and the service exceptional. What was most important to us was the courtesy, kindness, and interest demonstrated by both John and Ken.
Maddie B
9 years ago
These guys were super nice and got my car in and out very quickly. I needed the bumper replaced and the impact bar reshaped. I also have back up sensors which needed to be tested and fitted into the new bumper. They got me in very quickly for the estimate (and gave me a push when I got stuck in the snow in their driveway haha). Once the parts came in, I dropped the car off on a Monday morning and they had it ready for pick up Tuesday afternoon. The work looks good, the color match seems spot on, AND they got my car washed and had the interior vacuumed out! I am always afraid of being taken advantage of in situations where you must rely on others to do good work. These guys helped restore a little of my faith in others. I have no hesitation in recommending Alpha Omega
Victoria Onorato
5 years ago
The experience I had at Alpha Omega was beyond disappointing. I was talking with John the damages that happened to my car, and he took pictures of the issue, and he told me he would take care of having the insurance come and look at my car. He did not tell my insurance about all of the damages which delayed me having my car. John called me on 3 different occasions stating my car was ready when it was not. The service done on my car was getting my back bumper re-painted and my front bumper getting replaced and getting painted to match the coloring of my car. When I got the second call about picking up my car, I arrived to see that my car was not ready and that the bumper was not popped in place and my back bumper was not painted, and the front of my bumper color didn't match. After waiting another week to get my car, I picked it up to have the color NOT match, and John turned to me stating it was my issue for not telling him about the damages when I specifically walked around the car with him and pointed out each damage that occurred from an accident I was in. Not only was the work done in my car expensive, but it was not properly done, and my car smelled like paint for about 3 weeks after picking it up. I would NOT recommend taking a vehicle there for it's poor quality work and disrespectful employees.
Stacey Funt
3 years ago
I have used alpha omega a few times for body work and they have been amazing! Excellent quality, fair prices and timely work. They are such nice guys-they answer my car questions when I call. Reliable and trustworthy.Services: Painting, Body & TrimServices: Painting, Body & Trim
Phil Sottile
3 years ago
This business is TOP notch! Really! Alpha is two doors down from my business. It is merely a coincidence when a business is close but also the best in what they do. I walked in and announced myself and was immediately greeted by JOHN. (No joke, John could be one of the nicest guys I have ever met in my life!) Dealing with the public on a daily basis, I am accustomed to serving at the pleasure of the customer and conducting myself at the highest level to earn consumer satisfaction. Seldom do I see what this experience is like from a customer's point of view. I can see now what it feels like when a business owner is going out of his way to smoothly process the customer request, has a solid command of his subject matter expertise, and is well informed of processes. John not only dealt with the company responsible to pay for the repairs to my wife's truck, he arranged my rent-a-car, and even buffed out scratches and minor imperfections that were not even discussed. This was one of the best auto experiences I have had in my life. John, I'm bringing my car to you next and will refer to you in the future. Anything to do with auto sucks! Thank you for making this an enjoyable experience. My wife LOVES the truck all over again: as if it rolled out of the showroom and it's 5 years old. Thanks again! Amazing.~Phil Sottile, EP-c,IPI, CPT-d,CFT,PRCS,Owner / Operator - Intelligent Fitness, Inc.East Northport NYService: Body & Trim
A J
4 years ago
Had the wife's car done there, the guy you deal with not sure of his name, not from here, tries to put one over in me. He puts the car in a strange place so I wouldn't notice the miss match of color. I see it and he was hoping he could sneak it past me, not today buddy. Cant fool a car show judge! So he has to repaint the whole area and then it was good, don't expect the job to hold up for a long time as the hood clear coat pealed. They will try to get away with what they can
Karen Valenzisi
6 years ago
I took my car here for an estimate, we agreed on a price and made plans for the repair. I went to drop my car off this morning and they told me the price went UP by $200. I told them this was unacceptable we already had a deal. They said too bad. I took my car to "Sunken Meadow Auto Collision" for the repair.
Lance Weston
4 years ago
This body shop is amazing. The quotes are fair. The workmanship is absolutely fantastic. I am unable to see where the original damage was. The car was returned detailed at the time arranged. Use this body shop, you will not be sorry.
Harry Kingsley
4 years ago
These guys are the best. They went way above and beyond to save me a ton of money, time and effort and Ken just had such a great attitude. He even helped put my crazy windshield wipers on!
Michael Greenberg
7 years ago
Fantastic. The guys are as cordial as can be. The work (dents and paint scratches on 2 doors due to being backed into) was prompt and well done. They even touched up a few nicks/scratches on the driver-side door at no extra charge! Highly recommend.
Linda Dickman
4 years ago
I called because I had a hanging fender. I tried to fix it myself but could not. I also needed a paint touch up. They did that too! They did what they said they would do, and more! Not only was my car ready when they said it would be, but they washed and vacuumed it!
Denise Mcgee
4 years ago
Fantastic place to do business! Extremely pleasant personalities... very helpful ... went above and beyond when helping me out... Took care of insurance communication.. Just made my life a little easier at a very stressful time! 10 Stars in my book!
Vincent
4 years ago
Great place to bring your car! I was able to drop my car off at night and they called me and made sure what they were doing was what I wanted. They are very honest people and I'll be bring my car there if anything were to happen to me again. I highly recommend this place
paul sang
2 years ago
My experience with Alpha Omega Auto Body is always wonderful.John and Ken are very knowledgeable, friendly and will go out of there way to help you. Highly recommened. Thanks guys !!Service: Body & TrimService: Body & Trim
Alba Urso
4 years ago
The service was excellent I totally recommend it. John was very nice and very professional. the work that they did in my car was unbelievable awesome. Very very happy.
Scorpzilla25
3 years ago
They do beautiful work! John works with the insurance companies to make sure you get fair coverage on your cars damage.
Hank
7 years ago
Straight forward experience. Fixed my car after another body shop screwed it up. Great people working there. A truly professional outfit.
Perry Boatswain
8 years ago
Excellent body shop.. this place not only does Great work but finishes it on time as promised. I've been going to them for 16years. I Definitely recommend them.
Philip Scandaliato
a year ago
The staff is very professional. They will go above & beyond to make sure you are absolutely satisfied. I will always go there.