Military Towing & Auto Repair Services

4.5 (85)

  4890 Saunders Settlement Rd, Niagara Falls, NY 14305
  (716) 297-0582
  militarytowingllc.com
  Claimed

Auto repair shop Towing service Truck repair shop

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leslie Cuddeback
a week ago
Pulled in thier parking lot with a flat tire around 1230. Talked to the mechanic( told me his name but I'm awful with names) and asked him about a tire told him truck was garbage and I had kids to pick up by 2pm. He found me a used tire they had in back, pulled my truck in, had the new tire mounted, balanced, and installed in no time..was back on the road and headed to pick up my kids by 130 pm. Oh yeah and that's with 2 cars ahead of me. Awesome and friendly service. Didn't charge a lot either. Definitely going back there

  Frank Shephard
a month ago
Dispatched to my location very quickly. Had to get my mother in law home due to her needing her meds. Was able to talk to the driver and get everything hooked up and dropped off while taking care of her.Without them being so friendly and professional and working with me. It would have been a lot more difficult. Highly recommend if you need fast towing service that treat you like a human being.

  Stephen M. (MainVane)
4 days ago
I'm an auto hauler and I needed help with a very simple problem, I high-centered a vehicle on my trailer and all I needed was a wheel lift to lift the back of the vehicle and reverse it onto my trailer.Literally a $100 (with tip) for 5 minutes of work kind of job, they confirmed then cancelled because and I quote "we have a strict policy to not drive on grass because of the weight of our trucks" I explained that my truck and trailer weigh more than their truck and that the grass is hard packed - it's an industrial parking lot. They refused my call for help.I will never call them for a service again.

  Gloria Green
3 weeks ago
I needed an inspection on my car ASAP. Jon at Military Towing got me in right away. Once I was there, everyone was friendly and helpful, and they had my car inspected quickly and I was on my way in no time. I will definitely be using them again.

  Julie Branch
8 months ago
The crew at Military Towing is top-notch! They have saved my behind too many times to count... from the first phone call, I always receive friendly service that cares! Highly recommend them for ALL of your towing needs, big and small!!

  LMRS 17
2 months ago
Update: Was just called back w an apology. Lost phone and short staffed were the culprits. Was told to call back if other truck doesn't show. I appreciate his taking time to apologize. I would give this company another chance if needed.Called at 3. Told 1- 1 1/2 hours. Called back at 4:39 to double check. He told me he would call his guy to see how far out he was and then call me back. No call back. I called back several times between 5: 15- 6:00. As of 6:00, no tow truck. Not answering phone. Voicemail not set up. Stranded. In the dark. With a hungry child.

  Craig Cousins
a month ago
Took my car in for the mandatory inspection. John looked after everything very efficiently and with a smile. Got me on my way quickly. I appreciate the great service.

  A R
6 days ago
Perfect place to store your vehicle before exporting to Canada. Great guys and reasonable storage rates.

  Mirek Paluch
3 weeks ago
Repair's were done in a time manner, technicians were very professional and knowledgeable. Very friendly staff! Rates were very competitive!

  Mikhail Sergeychik
9 months ago
Now this people 15 years ... Today came back, still easy to work with them!!!!

  Matthew Rogers
3 weeks ago
Excellent service and great staff. I'll only use them in the future, and I highly recommend them to anyone!

  Nina Nanula
a month ago
Very professional and great service highly recommend them to all my friends and family!

  Norm Utech
3 weeks ago
The guys at military towing are awesome. They took great care of me and I def recommend them to anyone!

  Amanda Jackson
2 weeks ago
Very professional, quick and reliable service. Would definitely recommend to others!

  timothy engel
3 weeks ago
Best of the best. These guys are TRUE professionals. Only place to go. Customer for life.

  Justin Smith
a month ago
Great service, My truck needed towing, and they were there in no time to take it to the shop.

  Becca
2 years ago
They were the BEST. Between snow and ice, and a million other "issues", another tow company canceled on me three separate times. Running out of time to tow a car out of an apartment parking lot that I'm moving from, I started exploring other options. I honestly couldn't be happier. Definition of "everything happens for a reason". My vehicle hasn't moved in nearly a year, and he explored other options to try and get my car going, like jumping the battery, because we were worried about the tow not fitting in the narrow driveway. When that failed, he skillfully maneuvered his tow and was able to get my car on it. I called for an estimate and my car was on the bed an hour and a half later. I wish I would've got the guys name. He made it feel like it was an honor to be there, not an obligation.Between the sense of urgency and being able to come right away, the extremely fair pricing, and the professionalism of the employee, I couldn't recommend military towing more.Service: Car towing

  Jon Rowcroft
3 weeks ago
Had oil changes done on all my families vehicles. Quick and great service.

  Lucas Gravelle
5 months ago
Needed help urgently. John was to me in 20 minutes and it allowed me to get back to my work day.Reliable and fast

  Gurpreet Sarai
a month ago
Good service and fast service but had to wait 30mins for someone to come.

  Robert Chirayath
a month ago
The absolute best. They are on time and expertise is unrivaled.

  Jason Pinney
10 months ago
The guy was nice, but who wouldn't be happy to get $330 to tow a car 3 miles and make over 300 bucks to wait 10 minutes to get the money. That should be price gouging as far as I'm concerned. What makes it any different than raising gas or food and water during a crisis? I asked him politely why it cost so much. All he said it was tye state sets the rates. It was more to get the car instantly that night than if I waited till the morning by a hundred dollars. NY State rips us off and also helps others rip us of, too, it seems. It's time to move south I think

  Grace Clifford
a year ago
The gentleman we worked with were AMAZING! My parents were in a bad motorhome accident on the way to 4 mile creek and they went out of their way to work with them. We needed to find time to empty it before it was towed to the RV assessment place. They opened up on a weekend for us and were so patient and kind. Absolute gems. We're from OH and would highly recommend them for locals and out of towners alike.Services: Special vehicle towing, Car towing

  Lucy Krakalovich
a year ago
I would like to, again, thank the Tow truck mechanic who patched up & fixed a flat tire, for a Canadian family, stuck at Smoking Joe's, Indian Hill Rd., last Sun., May 22nd, to help us get back over the border. He was prompt, efficient, well mannered, friendly & kind. The next day taking our vehicle to our local dealership we were told that no need for a new tire as the tow truck mechanic did an excellent job & got us home safe. Thank you Military Towing & very grateful.Service: Tires

  Michelle L.
2 years ago
I recently needed to have my car battery charged up. I called roadside assistance. Military Towing was dispatched and they came within minutes of my call. The driver was respectful and courteous. It was the day after our big snowfall and it was bitterly cold. The driver went out of his way to reach the front of my almost buried car. He charged it up right away. I have used Military Towing in the past and definitely will use them again. Can t say enough about them. Kudos.

  rolldog love life (2015)
a year ago
I brought my box truck there he was polite and not rude and understandable I explained to him what was going on .and he did Good worker he did an excellent job he fixed the problem very good and he knows how to make your customers very happy he made me very happy and I will use him as my mechanic

  Brian Jacobs
3 years ago
I was very impressed with the service and professionalism of the people at Military Towing. I was stranded from out of town and they towed my truck, changed the battery and serpentine belt on the Sunday of a holiday weekend-that is service! I was grateful for the way I was treated and communicated with and the commitment of the staff to get me back on the road as quickly as possible. I would recommend Military Towing without reservation. Brian Jacobs, PGA- Lead Coach Golf Channel Academy

  Rocky Williams
6 years ago
Needed a tow while on vacation on a Saturday. Gave him a call, and he was there within half an hour. He even checked to see if he could get the car going before he towed it. The tow rate was VERY REASONABLE! Very nice man. He helped us out in a tough situation.

  John Woodworth
3 years ago
I had a deer collision late evening on February 16, while on my way to work. After contacting my auto insurance roadside assistance, my night only became worst. They were unable to find me a towing service and suggested that, I wait until morning. I was eventually contacted that, a towing service was enroute only to find out 3 hours later, they refused to service the contract! After spending all morning with my auto insurance looking for another towing service with no takers. I decided to contact MILITARY TOWING. I wasn't happy to learn that, I had another hour and a half wait due to their work load and being let down by several other towing services! I was extremely happy with their HONESTY, PROFESSIONALISM, and CUSTOMER SERVICE! Jason arrived when he stated he would and was completely professional! I want to highly recommend Military Towing Service for your towing needs! I know I'll use them again if, necessary. THANK YOU JASON and MILITARY TOWING SERVICE for ending my horrific day on a positive note!Sincerely,J. WoodworthServices: Car towing, Long distance hauling

  John Human
4 years ago
Justin and his crew are the only ones I call if my family or I are in need. Very knowledgeable staff and they help you the best they can. You will not find anyone better. I promise

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