AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephen Wise
3 months ago
Nice selection of auto supplies. Customer service could be better...

  Trigger
4 months ago
Autozone is a joke Don't go here if you're expecting a refund on parts. I will never go back here again and will recommend the same to everybody I know.

  Tonya Barra
5 months ago
The lady was nice enough to show me the battery I needed for my key fob and change it. Thank you..

  m e
a year ago
Associate was not able to find the correct part for me when it was a simple headlight bulb. Had earpod in his ear blasting music so loud i could hear it! no wonder he couldn t find my part, i wonder if he even heard me correctly. Not going back any time soon. Poor customer service.

  Jonette
5 months ago
Went there to buy a horn..the staff was adimate about the horn would fit...the horn was not the same

  Lisa HOLBROOK
a year ago
Purchase item online over phone. The instore person didn't want to to give receipt at pickup. Had to return item same day still waiting on refund to go in my account. When store associate said it would be in next day. It has already been 2 days.To Autozone if u respond with email us. I already did to the email posted under other reviews thank you.

  Dan Snyder
a year ago
I had been to two other auto parts stores looking for a kit for a carberator and was was about to strike out until I stopped into Auto Zone. The lady who helped me out was knollagable and with the little info I gave her she found exactly what I needed. I was happy with the service and gave her a tip.

  DAWN Taylor
a year ago
Bought supplies for an oil change...asked clerk to look up oil required for a F 250 diesel, was given the wrong oil. Got home drained old oil ready to replace with new oil and noticed it was the wrong kind. Had to find a ride back to exchange wrong oil sold for the correct oil.This happens alot when buying parts there

  Clayton Thompson
5 years ago
Wow- amazing service. Gary even opened the store after hours to let me purchase a headlight that blew out. I had to drive 7 hours in the middle of the night through a thunderstorm. If Gary hadn t helped me out, I don t know what I would have done. Really appreciate the great service and thoughtful attitude of the team there. Highly recommend!

  Mark A R (Mark)
a year ago
Auto zone in newark is good, their staff is friendly, no condecending like some auto places.. if You are a car DIY guy, they usually have what you need, or can have it in a short time. Price is sometimes a bit higher than others.

  Maria Berones
8 months ago
The guy who helped me with my windshield wiper was awesome,

  jeremy suhr
2 years ago
Parts not in stock even though the website said it was. Also quoted more expensive than website4 Months later...This time I called to make sure the parts were available, were told they were in stock. Once my wife arrived to store, associate couldn't find the brake caliper I requested. He sold her the pads/rotors and said caliper would be in by 6pm. So when I got out of work, I took apart the brakes so I could bring the caliper in for the core charge when picking up the new one. At 6:30 the caliper still was not in. So now I have my wife's Jeep on jackstands unusuable waiting for the "In Stock" part to arrive. Fool me once shame on you, fool me twice well it will be very difficult for me to return to this store.

  Eric Oberdorf
3 years ago
Came in for a battery said tester was broke so I go to leave then they come out and tell me they can test it. Tell me to turn off my car then say they don t have correct battery. Car won t start they won t jump it I have to wait for a friend. What a joke. Go to advance auto they had me in and out great service.

  Beaner Bum
8 years ago
The reason I rated this store so low is because they never answer the phone & there are only a few people who work there that are courteous at all! I don't know how they get any business being this way...would NOT recommend

  Dale Burnett
5 years ago
Awesome staff. Freezing cold this morning and they still replaced my battery free of charge. No complaints or hesitation. Great price on battery also. Thank you AutoZone!

  Robert Dement
2 years ago
Great service and got parts correctly so I didnt have to make a separate trip back to the store!

  Leah
6 years ago
I took my car here without knowing what was wrong with it, and the staff couldn't have been more helpful! They helped me figure out what was wrong, they were just absolutely wonderful!

  Rich White
3 years ago
Employee Justin is very helpful steps up quick get you in and out the door happy and quick tries to go out of his way to make sure the customers happy

  Dave Watters
3 years ago
I realize they all have their jobs to do but when there's customers waiting in line seems to me another person could open up a register.

  Daren Hammond
a year ago
Bought a new battery and they were very helpful and offered a good price.

  Allen Deppen
2 years ago
Ordered wrong item even after I had the women double check part numbers before she sent the order in .costing me another $ 45.00 and 2 trips back to the store. And not able to use my car for another day.

  Dexter Mastowski
5 years ago
Very customer friendly! Will not sell u something u dont need. Will help properly troubleshoot ur vehicle problem. Awesome services, awesome prices, veteran friendly!!

  Desiree Fair
5 years ago
Prices are usually the lowest, however the employees rarely do more than necessary to get a check. Customer service leaves alot to be desired!!

  Eric Haffner
a year ago
Staff was quick and helpful in finding us the parts we needed.

  Meghan O'Toole
2 years ago
I like it, good staff, i HATE corporate policy of ignoring customer standing in line with cash in handwhile they answer phone and some lazy a$$ is asking for prices, best bet call from the parking lot, get them on the phone and walk in

  Amanda Brooks
4 years ago
They remember me and my vehicles. Never treat me like I'm stupid, always listen. I'm very appreciative of the staff.

  Jim Hale
5 years ago
If you don't know what you mean - you might have a hard time getting the parts. Go in with all the information you think you need and you'll be able to get it done.

  Amy Perce
2 years ago
Husband call to reserve 4 raters and 2 sets of break pads this morning and I got there and they did not have them on reserve.

  Harold Voss
2 years ago
Top shelf parts great service fair prices loved this place

  BobbyJo Mendenhall
11 months ago
Open on a Sunday... win win in my book