Precision Auto Works of LIC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A Stef
2 days ago
Great customer service. Walked me around the shop and showed me which parts of my car would need to be worked on by looking at other cars that were stripped down, and kept me up to date during the repair. Detailed the car before retuning it and was pleasent throughout all at a reasonable price.

  Margot Mann
2 months ago
Outstanding service! Polite, prompt and helpful responses to emails, phone calls, with photos sent to show different stages of repair. Damage to my car was at the side and rear but the whole car felt renewed, even the inside carpets etc. They went to extra trouble and I was thrilled with the result. It is nice, too, that the bathroom was immaculately clean. As a customer I felt respected and the job was beautifully done. Thank you, Danny and your very professional team!

  Spencer Reed
4 months ago
Excellent, excellent experience with Precision. Fast, responsive, friendly, knowledgeable, professional, and high quality work. Ricardo and Danny were both fantastic. The work was flawless, the insurance process painless, and they even fully detailed and polished my car without asking at no additional cost. My car came out in better shape than when I bought it. I rarely post reviews but I can't see myself using any other shop for repair or maintenance work in the future. Highly recommended!

  Robert Hernandez
3 months ago
*Sorry the late review*Don t hesitate in bringing your car in, you will love the work that this shop provides. Although I m not familiar with everyone, the two people I most feel comfortable talking with is Riccardo and Danny whenever I have an issue.That being said, I had an issue and brought my car in for a second time being that a cement truck backed into my Tesla, damaged the paint and bumper. I was also pissed being that the FSD computer was somehow damaged by the impact I guess from the sensors. I phone Danny right away, he gave me the steps on what to do, and within a week or two I brought my car in. Took them about three weeks, being that the shop needs to assess the damaged in/out to insure nothing that s hidden is broken. They ordered the parts, and fixed my Tesla back to looking brand new.If you want good work, I suggest these guys 100%.

  Mona Chiniwala
5 months ago
After my recent auto accident, I did not hesitate to reach out to Precision Auto Works for the repair of my Tesla. This is my second time using Precision and I am so glad that I did. They are so knowledgeable about the whole process and worked seamlessly with my auto insurance company. Danny was very responsive to my calls and emails; he showed professionalism and courtesy in addressing any and all of my concerns. Now I have my car back and it is as good as new.

  sean stinson
a month ago
Danny and the guys at precision did a excellent job on bringing my Tesla back after a accident... Car looks spectacular..

  Gen Sea
a year ago
Went to German for a repair after I was rear ended. Horrible job. Horrible work. Doesn t communicate or respond. Lies about when it ll be done. Told me to come get the car for it to be not done, 3 TIMES. And doesn t fix what s wrong. DO NOT GO HERE. Also broke my rear window as well when it didn t have a single crack in it and puts a plastic piece from the old trunk door on to the new door all messed up and scratched and placed incorrectly. HORRIBLE !!!! trust when I say do not come here. Look at photos.Service: Body & Trim

  Rich Wong
4 months ago
I picked up a 2023 Model Y at the end of September. There was a paint defect I discovered upon pickup. The Brooklyn Tesla service center had rattled off a couple of authorized Tesla repair shops not too far from them. I picked Precision Autoworks. I looked up their reviews and a lot of other customers had good things to say. So I stopped by and met with Ricardo. He provided excellent customer service!!! During the repair approval process from Tesla he kept me updated. After getting the approval from Tesla, Ricardo reached out and I dropped off my car and he kept me updated with the repair process. The repair came out excellent! They even detailed the car! When I was picking up the car, I noticed some spots on my white seats . Ricardo without hesitation offered to take the car to detail to have them removed. While I was waiting for the seat detailing in the waiting area, anytime a different employee appeared behind the service counter, they'd ask me if I was being helped. It appears the whole team is just as courteous and customer friendly as Ricardo. Their waiting area is plastered with certified repair center plaques from many different car manufacturers. But from what I observed, nothing but Teslas were sitting out in the street in front of their shop. Safe to say they know their way around a Tesla. There was even a Tesla being dropped off a tow truck when I was there.This is the shop to go to for your Tesla repair!

  Md islam
2 weeks ago
Excellent, Recently I had auto accident. I talk toDan Mitringa and drop off my car to the precision auto work. They did outstanding job and great customer service. Dan is is great guy and helpful. Thanks Precision auto work.

  2wheel Ferrari
3 years ago
Perfect 10s all around. All these 5 star reviews are well deserved. Do it once do it right. This team of professionals made my car brand new again. The work was flawless and they kept me updated. The results, a sharp looking car and a happy lifetime customer. Thanks again.

  Haley Fallon
3 months ago
We ve been to Precision Auto Works several times for work on our Model 3 Tesla. Every time the work has been stellar. We ve worked with Danny, who was so communicative and explained each step of the repair process to us. I would highly recommend this shop!

  Cherry Lie
2 years ago
We had a pretty bad dent on our driver side car door, and went quote shopping against a few places, some Tesla certified, some not. Precision Auto Works provided us with the cheapest quote out of all of them, and didn't try to upsell us too much. Dan was also very friendly and made us feel very welcome and at ease with the whole process.One week after dropping off the car, we had a family emergency and needed the car back, they graciously put the old card door back on, and held our spot until we were able to bring the car back.Once back the whole process took about another week which included replacing the car door, and painting the panels adjacent to the replaced car door and more.We are so happy with the process and the result! Can't recommend Precision Auto Works more!Services: Painting, Body & Trim

  Makarius Demian
3 years ago
Simply world class. If you are looking for a trustworthy body shop for your car look no further than Precision. Finding a reliable body shop can be very tricky; personally speaking, I shopped around 10 different body shops before deciding to go with Precision. What set them apart from the rest? From the moment I entered the shop my car was treated like one of their own. While other shops gave off skeptical vibes, it was very clear from the beginning that Precision Auto are a core of professionals that are on YOUR side. The whole team from Avi, Ricardo, Kamal, and even the techs were very helpful in making sure that every detail was communicated and handled with tremendous care. I never felt left out in the dark while waiting for my car; on the contrary, I was constantly receiving updates and progress every couple days with pictures. The whole team worked rigorously around the clock to ensure that my needs were met. When I got my car back, I couldn't believe my eyes; they went above and beyond my expectations. As someone with an extremely tight schedule, I appreciate the fact that they stayed after hours to accommodate a pick up time. I seriously can't thank you guys enough! You made me fall in love with my car again. If you are on the fence about coming here, do not hesitate. You can rest assured the your vehicle is in good hands. These guys really know what they're doing. 11/10 would recommendServices: Painting, Body & Trim

  Mihai Popa
4 months ago
I recently had my Tesla serviced at the shop and I was thoroughly impressed with the exceptional service. A special shoutout goes to Freddie, Ricardo, and Danny for their outstanding customer care and follow-up. I ll always go back there for service.

  Bdarril
3 years ago
When someone hit my Tesla I didn t want any regular bodyshop working on my car I did some homework and found precision. From the time you walk into the shop you can see all the Tesla certifications on the wall and you can tell you made the right decision. My model y came out the bodyshop looking better than when I picked it up from the dealership everything was perfectly aligned couldn t be more happy with the service and weekly updates on my car! Great job guys. I would highly recommend these guys!!

  Frances
a year ago
If you have a Tesla, stop looking and just come here. This is an extremely professional and advanced shop. They work seamlessly with insurance companies, communicate regularly, set realistic expectations, and do excellent work. Unfortunately, I ve had to use them twice- both times an amazing experience. They even helped me arrange a rental car with pickup as enterprise is close by. They leave the cars looking brand new. I received regular emails and the car was done before their estimate (don t expect that but it was a nice outcome). The service is high quality and the team is extremely knowledgeable. 10/10.

  Sean Henry Miller
3 years ago
At long last, Ruby is back from her repairs and she's looking better than ever! I'm very grateful to the good folks at Precision Auto Works of LIC for their top-notch service (including free detail & shine). Also friendly and helpful at dealing with the insurance company through which my damage and repairs claim were filed.My front bumper and some sensors were replaced on my Tesla Model 3 after being backed into, dented, and paint scatched while parked.

  Cirio Cortes
9 months ago
Precision Auto Works of LIC did an amazing job with my Tesla. Great customer service. Special thanks to Freddie and Ricardo, nice work!

  Fahmi Imteaz
3 months ago
Excellent workmanship with excellent communication. Expect major delays on Tesla parts. Not really the shop to blame, that s entirely Tesla s fault for not shipping parts quickly and with tracking information to repair shops.

  Anna Calderon
8 months ago
This place is a gem! I had a scratch on the front bumper of my Tesla that was previously fixed and the clear coat started to peel off; it s important to note that the initial paint job that started peeling was not done by Precision Auto Works. I searched for a Tesla certified body shop and found Precision Auto Works. I took my car to have the entire front bumper repainted. The whole experience from start to finish was a dream. Customer service is stellar; you are greeted by super friendly and knowledgeable staff. They do everything with professionalism and care from the upfront pricing, to discussing the repairs, how they will be done, and the time frame. I picked up my car and the paint job was amazing; they also detailed my car inside and out so it looked as clean as the the day it came out of the showroom. The price is really reasonable too- since my repairs were not a result of a collision, I couldn t go through insurance so I paid out of pocket. I am confident that should I need any repairs, I can rely on Precision Auto Works to perform the job and do it well. I waited a bit longer to get an appointment because they were quite busy at the time but the volume of cars they service just goes to show the trust customers place in them and the wait was 100000% worth it.Service: Body & Trim

  Denise Sanchez
a month ago
Second time coming to this repair shop. The only place I will trust with my car. Always on point with communication and repairs.Great customer service! Excellent communication! Amazing outcome! I live 2 hours away from this shop but chose to go there due to their high customer satisfaction rating. So glad I did! I m happy with the results of my model 3 along with the friendly, efficient customer service I received. They went above and beyond. Thank you!!!Service: Body & Trim

  Dustin Lynch
6 years ago
The team at Precision Auto Works do absolutely fantastic work. When I got into an accident, they explained everything that needed to be done and gave a realistic timeline for the work to be completed. In all, I would highly recommend Precision to anyone that needs body work on their car performed by experienced professionals.

  Justin Stroud
a year ago
I spoke with three different Tesla-certified shops in the area, and not only did Precision Auto Works give me the best quote, they were the friendliest to work with. They were quick to take a look at my car and provide a quote, they kept me updated throughout the repair process, and finished the work ahead of schedule. In addition, they returned my car to me spotless (a way it has not looked in a long time, even when I detail it myself). You can tell they really do nice work and care for your car. I would highly recommend Precision Auto Work to anyone in need of repairs on their Tesla vehicle.Services: Painting, Body & Trim

  Debashis Sen
2 weeks ago
incredible service with courteous people, timely and regular updates, great quality of work, and very, very efficient process. the staff i worked with were superb.

  Justin Gignac
5 months ago
Had an incredible experience with Precision. They went above and beyond in multiple ways to make my Rivian like new. Couldn't be happier to have had my truck be a hit-and-run victim. It probably would've never felt this new again.Service: Body & TrimService: Body & Trim

  Paul Neglia
10 months ago
Can t say enough about Precision Auto Works of LIC. The ONLY certified Tesla repair shop in Long Island City. BE AWARE - Others use the Precision name, but they are not Tesla Certified so don t get fooled. Its PRECISION AUTO WORKS OF LIC. I mostly dealt with Ricardo, who is a complete pro. He s efficient, responsible, and you can take his word at face value. He met timelines, managed expectations, and followed through on his word. He worked with me from the beginning without even having met me, and was highly efficient and effective in explaining my rights and responsibilities as a car owner. He worked with my insurance company with no burden to me. As far as the repairs: precision is a well oiled machine. It looks like a Tesla factory production line. These guys are complete pros and know exactly what they re doing. They literally rebuilt Tesla s every day all day. The before and after picture of my car isn t believable. It looks like the car never had a scratch on it even though there was significant damage after getting rear ended by a truck. Precision met their timeline, and more importantly, the work was outstanding. Auto repair shops are usually not to be trusted, but this one is the exception to the rule without doubt. If you re questioning going to them for repair on your Tesla stop thinking and do it. You won t regret it.Service: Body & Trim

  Lijie Ou
5 months ago
Great guys at the shop! Was super communicative with me on spot. Would definitely recommend coming here if you own a tesla. They service many EVs and seem really knowledgeable.

  King RobertLee!
7 months ago
There's no other auto repair shop like Precision Auto Works. Hands down A+++..... They were absolute professionals. I have nothing but high praise & regards for the work they've done on my vehicle. It was like a breath of fresh air when they returned my car. My ride felt brand new. Thank you guys.

  david brogno
4 months ago
Another 5 star review! An SUV ran into my Tesla Roadster in a parking garage and really tore up the front end. The folks at Tesla pointed me to Precision and I couldn't be more grateful. Bruce and George and the rest of the guys were fantastic. They facilitated the inspection, dealt directly with the insurance company, kept me informed of that part of the process and then once the repairs started they updated me regularly WITH PICTURES! I was worried about the old saying that a car will never be the same after an accident. It's true -- I think the front end, both fit and finish, looks BETTER than when I bought the car. These guys obviously take pride in their work, and for good reason. If you have a damaged Tesla, do yourself a favor and don't take it anywhere else. I hope I never have to use Precision again but it feels good knowing they are there if I do.UPDATE:So it's been 8 years since I last interacted with Precision and I am here to tell you that they are still the best! An SUV scraped the side of my parked Tesla Roadster (yep, the same f'n parking garage) and I took it to Precision for an estimate. The insurance was a little complicated because the SUV owner's carrier had to take full responsibility, but Precision dealt with them and kept me updated the whole time. When I took it in, the repairs were done quickly and, once again, the work was top quality. The whole interaction was as stress-free as I could imagine. I only wish I could get them to work on my 1964 Lincoln Convertible. Alas, they're too busy with Teslas and Rivians. Good work guys!

  Charles Yee
3 years ago
Fantastic Body work done for the car after a hit and run accident. They did an excellent job in repainting the entire car, replacing the door, fender and repairing the rear quarter panel.��They paid an Extraordinary amount of attention to complete everything with superb details. I can t ask for anything more.��Thanks to George Anastasopoulos and his staffs, Ricardo, Danny and Kamal for the friendly and professional expertise. They have fulfilled the job beyond my expectation.Services: Painting, Body & Trim