Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rico Persaud
4 months ago
Great staff, crew members always willing to giving a helping hand or advice any way they can

  Tasso 7
5 months ago
A bit expensive but it's convenient location makes possible my visit.

  Betty
7 months ago
Max, from Advance Auto in New Paltz NY is an . He not only sold me a battery but after hearing my sad story, gave me a jump with his personal car & referred me to another Angel at the Gulf station down the block right on Main Street.That's how it's done in a"Small town"!Thank you to both my Angels .

  Nicholas Del Pezzo
2 years ago
Riley was very helpful and friendly, went in to get Brakes and Rotors. Also it was very nice to see Scott was managing the store. I'm not a big fan of Auto stores but I can say that these two people made my experience great.

  Judith Devos
a year ago
Their New People are very helpful. Even if they don't have the part. They still care and try not to leave you stranded every time. That impressed me greatly with these new employees.

  katrina auchmoody
a month ago
Very helpful staff

  Theresa Lutz
10 months ago
We go to Advance Auto to buy our batteries for our motorcycles and we take the insurance on the battery in case something happens to it and within that year it's only cost $21 to have that so it was well worth it cuz the battery did fail and they replaced it with no problem we did have to bring the battery back again because the one that we had gotten did not have any amp charge but again they replaced it with no problems and we were on our way thank you Anna

  Zachary D
a year ago
Stopped by on my way to work this morning to replace my fob battery. They were incredibly helpful and kind. As a new car owner, the staff here is knowledgeable and doesn t make me feel bad for my inexperience and lack of knowledge.

  Tristan Howey
a year ago
Was out of state when one of my headlights blew out. Went here to get a new set of bulbs and after picking out the ones I knew I needed, I went yo check it. The cashier (receipt says Anthony.. sorry, not sorry for calling you out bro), insisted I needed two sets because my low and high beams are two separate bulbs on each side. I know my car well, I ve changed all my lights before.. so I tell him that I know I only need one set. He continues to insist I m wrong and starts talking about the amount of filaments.. at this point the only way to get him to stop was to buy a second set because I knew I could return them. If you want your car incorrectly mansplained, head here.

  Aloha O Kona
a year ago
These guys are great they allowed me to make a return from the same store but located in Idaho. Very friendly extremely helpful they've got a customer for life

  Fabio Danisi
8 months ago
Really nice staff, very helpful. Slightly limited selection

  Mark Wertheim
3 years ago
Bill and Logan went above and beyond to help me and my customer. As an on-call emergency road services provider, I replace a lot of batteries. These guys did a fantastic job, and have earned praise. Well done!

  Rachel McFarren
6 years ago
I love Joe! He's always so helpful when I go in and always recommends the best products, and was willing to come check out my car in the parking lot. I haven't had a bad experience here at all! I highly recommend!

  Thomas Nace
5 years ago
Usually get decent service here but during this visit I stopped to get a replacement set of windshield wiper blades. As I entered the store I observed, as usual, signs that installation of the blades is free. I also saw the place was devoid of any other customers at that time. The clerk greeted me from the register as I entered and asked what I was looking for. He looked up the part and I paid. I asked him about the installation and he provided me with the claim that he was unable to do so because of an injury, it's a set of wiper blades, geesh. I have dealt with this employee before with similar claims so I didn't bother to argue. I could hear another employee moving around somewhere but didn't feel like arguing.I am not pleased with this visit.

  Lee Degnan
7 years ago
I rented tools for a project, they showed me how the tool works, packed it in my car for me, and was inexpensive... I moved a piano for $15 with 4 strong men, the dolly was perfect, and I didn't have to pay the $300 a piano service would have charged me. That's a great deal.

  Tony Ivich
5 years ago
Place is conveniently located but they don't offer the services advertised on their website like battery installations. And they didn't even have basic tools to offer for customers to use. Had to borrow a wrench from another customer because my car had a dead battery. You can find similar prices and discounts at other stores so next time I'll try shopping elsewhere next time.

  gidgetsurfer
4 years ago
I would personally like to thank Sarah, she was my guardian Angel Thursday night! I was making a 14 hour drive home and my check engine light came on. She talked me through using the reader thing, showed me how to look up the code and explained how to fix the very minor issue. She gave me piece of mind while making my trip. Then, after everything, I left my driver license, and she even mailed it to me! She is an AMAZING young woman and a true credit to your business. Thank you Sarah!

  GAREN ASATRYAN
a year ago
Dwayne did an excellent job getting me my replacement hitch. GOD BLESS!

  David Waterbury
2 years ago
Scott and the crew get it done. Always helpful and do the best they can to get you what you need and advice to get your job done.

  Jenn Scarola
4 years ago
Poorly managed. Standing here for 15 minutes for a manager to type in a code for an exchange. She's literally at the next terminal bit too busy talking about nonsense.

  Mark Boss
2 years ago
I wasn't sure if my truck was 2 wheel or 4 wheel drive when I went in for a license plate bulb. I guessed wrong and now my GPS is constantly trying to invade Poland. Send help.

  Paul Koch
5 years ago
I like the store. The associates are usually friendly, but one out of every four visits I seem to deal with an uninterested associate. Someone that seems like he'd rather be anywhere else on the planet.

  emilio torres
3 years ago
Has everything needed for simple work on most cars and if need to order parts, it usually comes very quick.

  Derek Ricciardi
6 years ago
Made me wait in line just to tell me they don't recycle oil unless it's in an original container. This isn't mentioned anywhere and makes zero sense, but there's plenty of other places around.

  Chris Marin
2 years ago
They do not help install batteries despite this store being listed as offering this service.

  Michael Culhane
5 years ago
I've always gotten the parts I needed a few times I did have issues it was resolved quickly

  Eli Nazzaro
2 years ago
Nice auto parts store. Staff is generally knowledgeable, helpful and friendly.

  Benjamin Healey
7 years ago
Staff is knowledgeable and helpful, but management often doesn't schedule enough people and lines can get long.

  Jason Dragun
3 years ago
Staff is a bit lax not too sure of what they are doing the mangers are ok but the lower staff is hit or miss for help

  Paul Koch
6 years ago
Good shop. Usually nice staff, sometimes not so helpful.