Grand Prize Chevrolet Buick GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dan Recht
a week ago
I called and received a same day appointment!! Allison was able to schedule me between appointments. Jennifer was warm, nice, professional and was able to get me in and out quickly. Alyssa was so welcoming!!I highly recommend Grand Prize Service!!! Of course I also purchase all my new cars through Grand Prize!! Best dealership in the tri-state area!!

  H3LLHAWK
3 months ago
What a breath of fresh air, Mr. Getulio Perez greeted me promptly at 8:15am and listened to all my concerns. He went as far as to introduce me to the Technician who rectified the front end vibration. They also ordered me a new headlight and taillight under warranty. Well worth the trip from Westchester County. Grand Prize went above and beyond to help me get my truck running smoothly. I will not service my new GMC anywhere else. I apologize for not getting the Technicians name. He was great also!

  Aldo Valdo
2 months ago
The service was excellent and done in a timely manner. Your service representative Jennifer Bishop is outstanding. Despite the relatively high cost of the work I needed to be done she managed to explain everything in detail in a polite and professional manner. I am very happy with the service performed. my car runs great now. Jennifer is a real asset to your dealership.

  dan sira
a month ago
Your staff especially Jennifer my service advisor were excellent. They diagnosed the issue with my new truck, ordered the parts and kept me completely informed thru the entire process. Jennifer s customer service was exceptional and even set me up with a ride home with Marco who was also a pleasure.

  Joseph Pastore
3 months ago
Grand Prize was the second dealership I visited. I had a trade-in value from the first dealership as well as a sale value from an online website.Grand Prize provided a very fair offer on my trade-in as well as a fair offer on the purchase of the new vehicle.It was an easy and smooth experience.Marc was a pleasure to deal with. Great follow through and not pushy.

  Pamela Gunning
3 months ago
We brought home our beautiful brand-new Chevy Trax yesterday. Our salesman, Maurice Parke, is awesome. He was very knowledgeable about the vehicle, the leasing process, and answered all of our questions. No pressure, he was patient and fun! A true professional in his field, he is the first salesman my husband ever hugged! Everyone we encountered was friendly, helpful and knowledgeable. Looking forward to our next vehicle! Happy Holidays to all!

  Pearl K
2 weeks ago
Grand Prize Chevrolet initially said they ordered a part for me that was on backorder. I was frustrated as they had not called me to tell me that and I was waiting not knowing why. But only after a day of expressing my frustration to them, they acquired the part for me and had my car running in no time at all. They even fixed the pressure on my tire which was making some problems. So, thank you Grand Prize Chevrolet! You definitely earned my trust! Looking forward to doing more repairs with you in the future!

  Denise Rivera
a week ago
JASON LANZILLOTTI is just a great guy and whenever he is handling my repairs I feel I m in good hands. I don t feel that way with everyone but grandprize does a good job.

  Monica Duarte
a month ago
was assisted by Frank on the front desk at the service station and he was very courteous and professional. the wait was short, and my car was spotless when I left the station.Very happy with results as always.

  Hillary Kapel Shikowitz
5 months ago
Easiest repair appt ever! I was very pleasantly surprised! Jake checked me in and was extremely courteous, helpful and thorough. I needed to take the shuttle home and this was the first time that I didn t have to wait an inordinate amount of time. Marco drove me home in a very comfortable car with a great ride - he was also a good driver.Jake kept me updated via phone as to the status of my car and later called to tell me about what time Marco would pick me up to take me back to the dealership. Everything went so smoothly that I was quite impressed and will most probably use Grand Prize for repairs in the future. Thanks!

  Michael Milla
2 months ago
Took my car for a yearly maintenance service.Was told it would take one hour so I decided to wait. It took two and a half hours.I was told it was done and they were just cleaning and washing the car. 45 minutes later, I was still waiting. When I was finally taken to my car, the car was not even clean. My first time here and maybe my last.

  Freddy Fish
4 months ago
I walked in yesterday, it was quiet, there was no-one else in the showroom, a lady approached me and asked if I was looking for anything in particular, I said yes, a Blazer, the base model but with AWD. She said we only have the fully loaded model. And that was that, I waited for her to offer something - maybe even if I wanted to take a look at it, or to find out if she can get one into the showroom ( I know other dealers offer) nor did she even ask if I was interested in a different car - although I had said I was looking for a Blazer, maybe I would have wanted to see something else that is a bit comparable that they have on the floor, (trailblazer) it seemed she wasn't even interested in helping me, or even make a sale. I had a similar experience almost 8 years ago, when I was looking for a car (the one I have now) and I'm surprised their customer service is still so terrible.

  Daniel Roberson
4 months ago
My experience was a know pressure extremely pleasant experience. I would recommend Marylin and your team to anyone. Especially the person who called to encourage me to test drive the car. I hope to send some business your way as people complement my new car. God bless you and your team in the way you need it most.

  Richard Davis
2 months ago
I brought the vehicle in for code PO411. (Secondary air injection system incorrect air flow detected.) The Technician changed the air injection pump claiming it was defective. No documentation was provided on the invoice describing that the pump had been tested to verify that it was defective. I had to bring the car back since it did not fix the problem. There is a service bulletin describing the procedure which states the air injection ports and passages in the cylinder head needs to be cleaned. The technician should have initially followed this procedure as recommended by GM. While at the shop a code PO13 appeared. (Oxygen sensor) It did not have this code when it was brought in. I have had two issues with Grand Prize in the last 10 months. Last time I was here a valid NY State inspection sticker was removed when the shop failed my vehicle for cracked rubber on my tires. There was no legal way for me to drive the car to get new tires. I will give credit to Frank the advisor who helped to resolve the issue in a fair and professional manner. He was the highlight of my visit to Grand Prize. I have no trust in the technicians to do a job properly. I will no longer do business with Grand Prize.

  Arietti Diplan
3 months ago
Horrible experience, initially quoted $0 for appointment simple oil change and maybe $37 for nys inspection. Walked out with $680 service that we did not request. We will not be returning to this dealership due to This financially abusive practice.

  sam k
4 months ago
Linda was an amazing sales representative, who answered all of my questions and helped us find the perfect vehicle. The finance manager was also very thorough and easy to work with

  S don t worry about it Don t worry about it
3 weeks ago
Very nice experience Jason was awesome service guy very pleasant everybody there was nice very clean too. They got me in and out no problem.

  A&J Cycles
9 months ago
Just picked up my 2024 Sierra 3500 AT4 HD. Entire process was smooth from ordering to delivery. Received a great price and a fair trade in. Highly recommend Robert in sales.

  Bob Justich
a week ago
Efficient, clean, reliable service. Frank Carven excellent. Team delivers good user experience.

  Tommy Garcia
4 months ago
I want to take a moment to acknowledge Jennifer bishop sevice advisor & Ricky service MGR over at Grand Prize Chevrolet in Nanuet. My intial reason for contacting Grand Prize was for a engine light that needed to be serviced,i explained that i resided in New Jersey, but that i worked in Elmsford NY,unfortunately the appointment that was needed for my vechicle the dealerships in NJ couldn t accommodate due to scheduling. Grand Prize came highly recommended so contacted the srvc dept and immediately they were accommodating to servicing my vechicle to scheduling the appointment everything was seamless very courteous and professional.I will be taking any future service needs to Grand Prize. i sincerely appreciate everyone i came in contact with over at GrandPrize.Best,Thomas Garcia

  ricardo santos
a year ago
I recently purchased a 2022 Chevy Blazer from Grand Prize. At the time of purchase there was a misunderstanding regarding the price of the vehicle. The vehicle had already been delivered and they did not have to do anything to remedy my complaint, but they did. They immediately took action! My complaint was immediately addressed. Their goal was to make me a happy customer. They succeeded, I was made whole. Thank You Grand Prize Chevy!

  Michelle Rosado
2 months ago
Always courteous, timely and professional service! Alyssa is the best! Thanks for the consistency in our experiences.

  Shamanth Jilla
6 months ago
They were able to accommodate my repeated requests to change an appointment. Also, the tire rotation was done within an hour as promised so I was able to get back to work on time.Would recommend.

  Pete Mauro
2 months ago
Alyssa has been working with us on an intermittent problem with one of our patrol trucks. She has been patient and understanding, and gone the extra mile to get the problem rectified, all while communicating constantly to let us know where our truck is in the process. As a result, they determined what th eissue is, and are in thr process of fixing it.

  Anthony rubin
2 months ago
Jennifer and the Team is fantastic. We have 30 fleet cars. They get us in and out faster than any other dealership we have been to!!

  Tyler Yaccarino
4 months ago
I brought my 2003 Corvette in for an oil change - the service was handled quickly and completed to expectations. I dealt with Frank in service who was very professional.

  Mirna Padilla
9 months ago
Not my first purchase at Grand Prize, I am a returning customer. Thank you Maurice for always providing the best service. Taking care of me and my family members as if they were your family as well. Great price, great car, loving everything about the Chevrolet purchase. I would highly recommend visiting this dealership.

  Daniel Morea
a month ago
Jen in service was professional and prompt but adding to that her knowledge is what will keep me coming back to Grand Prize

  Radim Horak
3 months ago
Excellent service.Getulio Perez got our Traverse fixed and all issues resolved.Highly recommended.

  Anthony Caprara
3 months ago
The repair of my 2018 Silverado west very smoothly. A special thanks to Ms. Jennifer Bishop who took care of the whole thing.