Regional Truck Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  The fish world
4 months ago
My truck was towed from I-84 in PA. The driver came out and did an amazing job and was very professional, the service manager Alan was great to deal with and very knowledgeable!Their prices were beyond fair. I highly recommend using their services

  gurjot bajwa
3 months ago
Great experience with these guys.I came from canada and got stuck on hwy .these guys towed my truck to their shop and get it repaired in no time fast service and very reasonable.Thanks Allen and Mike for their service

  Cristhian Mostacero
7 months ago
broke down close to Middletown NY, and I called Regional Truck Service! they came fast on site... Jonathan showed and he was very helpful and explained the situation and went out of his way to solve the problem... I'm Glad Regional Truck Service have people like Jonathan working there...Great mechanic and great personality... keep up the great work Jonathan!!

  Stewart Matthew
11 months ago
3 times my truck has been at this shop for work in the past 3 months. Although the time it took to get the repairs done the first visit, took a few weeks (no fault on them parts were back ordered) I felt that the communication and service performed was very good. Allen really understood and worked with me each time. From the techs to the tow guy and the office staff, thank you very much!

  Annie Allen
a year ago
Excellent service. Replaced my coolant reservoir which stopped working on the highwa after it leaked out. they came out and got me safely to their shop and were able to get the part and install next day. They were all friendly and professional and got the job done. Would definitely use again. Thanks so much.

  Josh Thomas
a year ago
I have to give these guys 5 stars. I had to be towed from the TA in Montgomery after my starter quit on me while I was under a load (it also had electrical connections crossed from the previous install they had to diagnose and fix)They showed up when they said they would for the tow, got me in their shop right away for the repair, and got me out in time to salvage the load.I was expecting to get hit over the head on the bill because I had to get towed in, but that didn t happen. They were very fair and did what they could to keep the bill reasonable. I ve been back for more work since my initial visit, and no complaints here.Services: Transmission, Tires, Steering & suspension repair, Electrical

  Cynthia Rivera
8 months ago
Should have known with only 3 stars this company is very unprofessional!! I called yesterday around 2 pm for roadside they said about 90 minutes they NEVER showed up no call no nothing! I then called them after5 and the man that answered said they don t provide truck services and hung up then never answered again he actually turned the phone off! They called me this morning and I thought to give another try they said 30 minutes here it is two hours later and nothing one again!! VERY UNPROFESSIONAL I RATHER LOSE A DAY OF WORK THAN GIVE THEM ANY SERVICES!!

  Harley Whatever
4 years ago
Very happy with this place. Had my truck towed in thinking I needed a new clutch. The tow was not as expensive as I've had in the past. The truck was finished the day it went into the Shop. Mike was as interested in getting it fixed as I was. Allen and the techs were fast and friendly. Even the tow truck driver was helpful and friendly. I will definitely keep this place in mind if I'm ever here again and need work on my truck.

  Soca Trucker
a week ago
I had an overall good experience at this shop.

  DK Nitram
2 years ago
Lost all oil pressure on I-84 in PA called up to get it towed. The person that was towing it asked me to turn the truck over so maybe he could tel me what s wrong with it. The truck turned over no problem exception of extremely bad noise. I ended up getting it towed home after weeks of waiting. They tried to charge me 200+ extra on towing but then fixed it but now my motor is completely locked up. The tow company that hauled it down did not start it, and the mechanic at home did not start it. They are not helping out any at all. Just be aware if you do any work with these guys. The only thing I can say good about this company is the guys (I can t remember their name) that towed it from I-84 to the shop we re very respectful.Service: Auto engine diagnostic

  Kellp Santana
4 years ago
Just had my semi towed with regional truck yesterday. Spoke to Mike initially and his pricing was very fair. The driver showed up at our agreed upon time, was friendly and professional.My truck arrived quickly to mechanic which was almost 3hrs away from the breakdown location and I'm back on the road again today making money.Overall a positive experience and I would not hesitate to use them again.

  Nikola Petrovic
8 months ago
Mr Daniel did awesome job on one of my trucks and trailers, we had a problem with 5th wheel, with steering, ABS trailer light, all problem solved in 2hrs , insane shop, highly recommend !

  Chris
8 months ago
They know what they are doing and prices are fair due to being on the east coast very happy with my truck fixed very fast highly recommend

  Mike M
5 years ago
They charged me $240 to come out and look at my truck. To look at it for an hour and a half to tell me they need to tow it to their shop. They wanted $225 for the tow not far from their shop. Another tow company brought it to my house which was farther for $165. Would not recommend Regional. Didnt even give me any recommendations or diagnostics. Obviously from the reviews im not alone.

  Sean Y Fernandez
2 years ago
The worst of the worst if you want to be scammed this is a good option. They charged me $240 plus tax for let me know what was wrong with my truck and $103 more per hour until they found the problem.In the end, I left the place with the truck in the same conditions and $240 less

  Jose Rojas
7 years ago
By far the most unprofessional service ever. I been waiting for them to tow my truck for the past month and a half. They're good at taking the payment but not at completing their end of the bargain. Will never use them again. Ive tried to get a hold of a manager and no luck. Always ask for my name and number and i never get a call back. I think im ready to file a police report for stolen truck.

  Nadia Sova
3 years ago
Used Regional's service multiple times. Very good, reliable and professional truck service company. They offer great value, knowledge and expertise. If you have to choose a service in that area I am definitely suggesting to choose Regional.

  brian simmons
6 years ago
These dirty bast@rds charged me over 300 dollars and wanted to tow my truck to their shop, we didn't do that. He charged us a call out even though he was setting in the parking lot we were. After not fixing it, and charged anyway, we called Hatfield Brothers truck service, and they fixed it with a fuse 'no lie' they charged 250 and they had to drive to us. DO NOT USE REGIONAL

  mwv trucking inc
a year ago
They charged me $495 for a recap tire at there shop!! I will never recommend this shop to anyoneWhat a jokeService: Tires

  Mike Roberson
3 years ago
Allan and his team did an outstanding job delivering a truck about two hours north for me and made it a very simple transaction. Hopefully I ll get the chance to work with them again.

  matthew ropiecki
5 years ago
Fast turn around service- Our company is currently using Regional Services to keep our fleet of over 60 trucks running smoothly!!! We appreciate the service we receive from you and consider you an asset to our growing fleet-Thanks

  Daddy Shark
a year ago
They will mess up your truck during a tow, blame you for it, then charge you to fix it (and not as good as it was before),once they tow it in their shop. If you re game for that then use their service.

  Frankie Y
4 years ago
My truck was down on 84, Regional truck service is showed up on time. Great service with very fair rates. The guy was very friendly and helpful.

  Sergii Stetsiuk
4 years ago
This place under new management now, so don't look at old reviews. Was dealing with owner of the company and very happy with service I got. I wish we have more people like him in our industry. Call them if you need help, they will take care of you.

  Sarvar Hoshimov
a year ago
Good people, tow truck guy show up fast. Older guy who change my belt good knowledgeable.

  Lori Gallagher
6 years ago
Excellent service...prompt...fair pricing.... would use again...sadly they don't tow cars or we would use them for all our towing!

  Nunya Nope
7 months ago
Not recommended! Over priced, under qualified, arrogant, and entitled.

  Maria Martinez
3 months ago
Low service and high prices.

  Norm Trudel
10 months ago
Best road side & shop service to be had! Fantastic!

  Christopher Bill
7 years ago
Very down to earth. They're running a business but they won't try to rip you off. Made good recommendations.