NAPA Auto Parts - North East Parts Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CARL
4 months ago
Watch those prices! They might have it, but they might also be charging 2x what others are. Tried to charge me $30+ for a quart of gear oil! Walked out and ordered it directly from the manufacturer for literally half the price! Convenience isn't worth THAT much!

  Suburban Excavating
a week ago
Great staff, knowledgeable and helpful.

  K T
a year ago
If I could give 0 stars. I would. Customer service gives incorrect information. Specifically asked if parts are delivered on a Sunday. Was told yes. Person working that Sunday could not even give one ounce to effort to try and be helpful.

  Angel Sartillo
a month ago
Not a good people , stressful and not much helping .

  Denise Helms
3 months ago
Fast friendly and helpful people!

  Joshua VanStrander
5 years ago
Went in looking for a ac compressor and also the right idler pulleys. I had checked all over the area and nobody had it. As soon as i called they said they could have it all first thing the next morning. Was able to go in and everything was an exact fit. The store itself has alot of items on the shelf and having knowledgeable staff helps even more. I have already gone back a few times and same exact service.

  Frank Muth
4 months ago
More expensive then other napa stores?

  Brian Lennon
2 years ago
Objectively the best auto parts store to ever exist in the history of mankind. The service is unmatched, and the parts are of such a high quality that I refuse to believe they're made from materials found on earth. Shop here, or I will find you.

  Evan Faracca
a year ago
EXCELLENT SERVICE. WOULD DEFINITELY RECOMMEND FOR YOUR CAR PARTS. SHE WAS VERY HELPFUL & PROFESSIONAL IN GETTING ME WHAT I NEEDED IN A TIMELY MANNER

  Angela Molendyk
2 years ago
Very helpful and friendly staff. Had what I needed on hand, and what they didn't, it was there the next day ready for pickup!Definitely recommend!

  Mike Weatherly
2 years ago
I'm a truck driver and I was stuck on the side of the road in Slate Hill NY for frozen airbrake lines. I called other big box auto parts stores nearby to deliver me some airbrake antifreeze. All said no. NAPA was the only one to deliver and did so very quickly. NAPA will be my first call from now on.

  Adrian Wetzel
4 years ago
Amazing customer service. Very friendly and helpful. Staff even helped me install my serpentine belt. I was broke down and out of state. Without their help I would have been stranded. Thank you very much!

  john lacenere
4 years ago
I recommend starting here for your parts over the bigger chains. Advanced and auto zone stock is limited and they have one of an item that should be replaced in pairs. Napa had it in stock, and they are willing to come out from behind the counter to help.

  Christopher DeGroat
4 years ago
Would never go there again. Was ignored by the first parts representative, the red headed woman parts rep finally addressed me after inquiring if anyone could help me. Was given the wrong alternator meant for same make vehicle but different model car and bigger motor after calling and stating my year make and model then again telling them when I arrived. The alternator designed for the bigger motor and not for my car fried my electrical system which caused me to be without a car and almost losing my employment having to rely on taxis for two weeks which was extremely costly. Napa will you reimburse me for the over thousand dollars I spent for taxis back and forth to work to keep my employment because of your representatives mistake?

  Timothy Hom
10 months ago
Miguel was very helpful helping me find what paint I needed

  Cat
5 years ago
The staff is above and beyond kind of people. Very knowledgeable and help you figure out what you need. Highly recommended to anyone needing to talk cars.

  Dan Hernandez
4 years ago
I just went to the Dolson Avenue store in Middletown a lady named Heidi help to me very nice and knowledgeable knew exactly which part I need it

  Joseph Simpson
2 years ago
Great service. The girls were a pleasure to talk to and were knowledgeable.

  Michael LoPresti
6 years ago
They seemed good, but didn't have what I needed at the time. I'd check them out again.

  Ann Cappelluzzo
3 years ago
Very friendly staff. Quick service. I recommend them.

  Miguel Velez
6 months ago
Great customer service

  DMann 845
8 months ago
Very helpful to there customers

  mark an
2 years ago
The employees at this store care and try to get you what you need quickly

  Tiffany Combs
2 years ago
Worked here doing a remodel. Nice employees.

  Terry
6 years ago
They are still setting up, But they had everything I was looking for

  jason frisenda (jj)
a year ago
It's a auto parts store where you expect.

  Marc Varner
a month ago
Got just about everything u need

  Ed Horan
3 years ago
Good location. Easy in and out.

  James McGrail
6 years ago
Whenever I need hydraulic hoses it's the only place to go

  Harold Downing
2 years ago
Great people very helpful