Middletown Auto Repair and Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bb
5 months ago
Very happy with their service. Chris and his staff are welcoming, reliable, trustworthy and knowledgeable. Took my classic 1977 Ford Maverick and she was very well taken cared of. Very pleased and will recommend Middletown Auto Repair to anyone else. Thanks again for all your dedication and hard work. Until next time, be safe guys!

  Braxton Clark
a month ago
My back was against the wall after Monro on Dolson screwed me over last minute and didn't honor my oil change/inspection appointment. Chris got me serviced right away and quelled my concerns. I definitely recommend Middletown Auto Repair!

  Frank Privitera
a month ago
Don't stop here. Chris wanted $90 to have my crank sensor replaced, One screw, five min job. I thought a $20 would be fair, the cost of the tool if I DIY. I gave the Baby Boomer $60, so I could get my car from his garage held hostage, religious cult propaganda to read while l waited. I'm guessing he's also a trump cultist too. Nice upfront, but then azhole. Make your money Chris, but be a good neighbor and help out too, you failed that, and your neighbors know, they all leave bad reviews of your shop, so you have to take what you can," sad". Don't stop here.EDIT. All of the owners responses are identical, WE always ask for charity it's his Mode de operandi, like him always asking for CASH ONLY to avoid paying tax, because he's a fair guy , pay your share it's not charity Chris ! You called me a psychopath. Your Abraham heard voices in his head, went up the mnt. to kill his kid. He needed Science to create his medication for his schizophrenia yet you think I need meds, Ok boomer.

  Bill Baskerville
6 months ago
On a trip from Virginia to Maine my Compressor failed 6 miles from Chris's Garage. Chris was extremely helpful and quickly diagnosed the problem and ordered the parts. My travel schedule dictated that I rent a car to continue my travels. During the week I was gone Chris found a better replacement part for less money.He has my vote of confidence!Service: Auto A/C replacement

  William
2 months ago
chris is very helpful and caring they are good priced and get you in fast and out fast will go out of their way to help the best auto repair place and honest in orange county ny

  Kenneth
4 months ago
They were able to squeeze me in for an oil change and inspection at the very last minute, all with a friendly attitude. Highly recommend!

  Vinny Escobar
10 months ago
Thank you Chris! Pleasure working with you. Hard working Mechanic Carmelo and Chis took care of care of me the second I stepped foot at the door. You guys are appreciated! Keep making it happen

  D
9 months ago
Chris and Liz are AMAZING people, big hearts and willing to go the extra mile for their customers. They are experts at what they do, and give fair prices. I've driven classic/new sports cars from Monticello just to see Chris, and trust his work (it has shown). You will not be disappointed.Services: Transmission, Exhaust, Tires, General repairs & maintenance, Electrical, Engine repair, Brakes, Auto emissions testing, Oil changeServices: Transmission, Exhaust, Tires, General repairs & maintenance, Electrical, Engine repair, Brakes, Auto emissions testing, Oil change

  D Rex
4 months ago
Prices always fair, service always done right. The People are very friendly and they seem so honest. Best spot in Middletown by far. I definitely recommend

  Craig Mckinney
8 months ago
I own a 2016 CLS 550 Mercedes Benz in immaculate condition, one day I jacked my car up to plug a flat in my tire. The entire suspension dropped I took it to Middletown Auto because I thought that it would be something small.. I received a call about 2 hours later and was informed that my compressor was bad and needed to be replaced. After replacing the compressor twice ,the valve block.. The relays.. and being without my vehicle for over a month... I was now informed that I needed to take it to Mercedes to have the compressor programmed.. when I took the car to the dealership they looked at me like I had two heads what do you mean programmed.. they told me that if everything was installed properly it should work.. and nothing was working.. after another two week wait I finally got it into the dealership and was informed that there was a fuse that was not replaced and that was the cause of the compressor not operating in the first place.. I spent over $5,000 repairing this vehicle... And as a great big favor the owner Chris the dishonest veteran.. volunteered to pay half of the subcontracting fee in order to have the car diagnosed.. which is against New York state law Cr 82-13.. either way I paid the extra $300 Mercedes-Benz repair the problem and I'm off to the races again... I've called several dealerships from New York, New Jersey and Connecticut.. and it may be a very rare coincidence that when I jack the car up simultaneously the compressor went bad... But all of the suspension blown as well? Come on? I noticed that the owner is very involved in rebuttals on Google reviews but to steal from other hard-working people is a shame and to violate New York State law is a crime.. unless you just think you're above the law.. by the way did I mention that they tore up the shroud underneath my vehicle? And the dishonorable veteran Chris said that he would not pay, nor be responsible for it.. so off we are to court... I served four tours for my country and now I have to be robbed right here at home.. I didn't ask for any favors I didn't ask for payment plans or handouts I paid every penny that was requested and it was all false... Did I mention that they demanded other payments in cash so that they could avoid taxes? A thief in the work shirt is no different than a thief on the subway.. it's horrible what you are doing to your customers and Middletown residents.See you soon

  Caitlin O'Connor
2 years ago
If you want a shop that has true integrity, understanding and honesty in ALL they do, take your car here! I cannot say enough good things about the efficiency and professionalism of this business. I will be recommending to everyone I know in Orange County. My AC lost Freon (in a July heatwave; ugh!) they refilled it, kept the documentation in case anything else went wrong, and worked with me from there to get my AC repaired. Chris and Liz are straight shooters who level with you at every step, have guys who are ready to do the work and do it quickly and well. They handled all the insurance claim stuff, updated me regularly on what they could do, and helped put my mind at ease. Chris went above and beyond to do right by me even when my insurance company didn t. It sucks having an AC break down in July heat, but Chris was so helpful and kind the entire time. Happy to get my car repaired here, even from Newburgh! I wouldn t trust anyone else. Bring your car to them and they will do anything they can to help.Service: Air conditioning

  Sean Walker
2 years ago
Chris and Liz are wonderful! Fair and honest pricing, and quick work. Highly recommend if you re needing work done on your car. We ve done everything from oil changes to radiators with them, tremendous job every time.

  Cheauviski White
a year ago
I shopped around the area trying to find the best price for my breaks and rotors. Just the hospitality alone from Liz and Chris made me want to get the work done there. The price was good, and the work was done well. Check them out, see for yourself.

  Charlotte Parsons
2 years ago
Super friendly service. We were driving south from VT to FL and discovered that our A/C didn t work. I called when we were only 15 minutes away, and they were able to accommodate us immediately. We were back on the road within an hour. Highly recommend!

  Sejayda
3 years ago
I had a feeling I needed power steering work done so I looked up some mechanics in Town that had decent reviews, because at this point a lot of them just want your money. However, these mechanics were very straight forward, and super fast. Normally when a mechanic asks you to leave your car, they keep your car for hours and hours and next thing you know you need over $500 of work done, these guys are not like that at all. My car was done within an hour and I paid a decent price for power steering flush and fluid refill. Thank you again!Service: General repairs & maintenance

  Gail Cornelius
a year ago
This place is amazing. I have never been treated so well at the unexpected car mechanical issue. I was not told next week is the first appt. One of the mechanics said he'd stay to complete my car. The second time I drove jn and it was evaluated abd fixed the next day when the part came in. So grateful to have met this company.Service: Auto engine diagnosticService: Auto engine diagnostic

  Bradley Bailey
2 years ago
While driving from Maine to Florida we began experiencing some shuddering at highway speed! Since I had just had a transmission rebuilt I feared the worse.Thank goodness my wife was able to find Middletown auto repair! Chris and crew were able to quickly diagnose the real issue, order a part and have us on our way! Nicest people ever, honest and trustworthy! Can't go wrong with Middletown Auto Repair! Brad Bailey grateful customer!Service: Auto engine diagnostic

  Rachel Rivera
4 years ago
What incredible service!!! What started out as an oil change turned into a life or death situation. Chris put my safety first by being honest about all the serious issues with my car. With amazingly fair prices and speedy services from the mechanics, my car was in and out and running great! With a friendly smile Liz completed the transaction and I was on my way. I m overly satisfied with the work done to my car, this is the best it s run since I ve had it! Thank you guys so much!

  MARK IT PROMOTION
a year ago
I came to the shop cause my car was making an interesting noise, the owner Stephanie came to help me right away, with extremely good customer service, after two minutes he drove my car he recognized the problem right away, and after an hour it was fixed,Super super customer service, and quick and efficient work,+relatively cheap.Recommend for everyone!!!Service: Exhaust

  Lance Hartwich
2 years ago
I was in a jam with a vehicle that needed a new alternator--on a Saturday, no less--as I was passing through Middletown and needed to get back to Albany. Chris and his team were recommended by another local business as being reputable. Not only was that true, but they went out of their way to help me get back on the road with a newly installed alternator as fast as they could. They really went the extra mile. I can recommend Middletown Auto Repair and Service wholeheartedly.Service: Electrical

  Cindy Bailen
2 years ago
It was a dark Saturday night right after closing time. I waved my hands in front of their window to get their attention. My tire was losing air in the middle of a 500 mile road trip. They were kind enough to take me in and repair my tire. Because of their generosity to work beyond their closing time, I was able to make it to my destination without an extra hotel stay and countless hours trying to get it fixed the following day. There are honest, caring, and skilled people at Middletown Auto Repair and Service.Service: Tires

  Isaiah Greenwald
5 years ago
Chris and Liz run a truly excellent shop. They are honest, reasonably priced and their mechanics are highly capable. I needed some exhaust work done and they were able to bend and weld a section of pipe to replace what had rusted out, saving me tons of money on new exhausts with expensive catalytic converters. Bring your vehicle here with confidence.

  Rachel S
2 years ago
I've been having an issue with my A/C and it didn't seem like anyone could figure out why it wasn't working. Well they did! They kept my car for a day and figured it out, then got the part I needed used which saved me a lot of money. They installed it within the week and now I have my A/C back and working perfectly! They even fixed my windshield wiper line I had accidentally scraped off over the winter!Great service and communication!

  Crystal Shippy
3 years ago
I ve been looking for a new auto repair shop since my last place has burnt down. Other places were giving me ridiculous prices to fix my car during this quarantine time. After some searching I called this place and he gave me the best price that could offer. What I respected was throughout him fixing my car he would update me on what was done and he would check my whole car at the same time to make sure everything was okay. I fixed everything that was wrong with it for the BEST PRICES. To give a better prospective on how good the prices are is that I m a college student and even the money that was asked for to get it fixed did not hurt my pockets financially. The last who range me out was very nice. I will continue to come back here.

  Oswald Beggel
2 years ago
My Queen wrote, very dishonest and money hungry people. Another reviewer called them total crooks. Both is absolutely true.My case, I wanted them to check (for a $20 fee) where an oil leak I am having coming from. After putting the car on the their lift and removing the under cover I was told that there is no oil left in the motor and the car cannot be driven anymore (Despite me driving the car to the service station without problem). But I thought what the heck, the car needs fixing and this repair place is probably as good as any other.Totally wrong. There can be hardly any worse car repair shop anywhere.First I was told the need a part from the VW dealership but in two days I can pickup the car. Repair cost was estimated at $575. At the end I was told to pay $975. The part they ordered by the dealership was apparently the wrong part delaying the car repair by an additional 8 days.So, my expenses were $150 rental car (anticipated) then because of their delay additional rental costs of $ 550. And, because the owner after having the car for over one week didn t want to wait 1/2 h for me (out of town) to pick up the car I had to stay in a hotel with more money spent.Finally I picked up the car (by losing a day s pay for not being able otherwise to pick up the car) and the owner Chris was not there. So, he couldn t show me the parts the supposedly changed.Now after two days I looked in the car engine room and found that the motor cleaning ($175 charged) did never happen (there was one strain of spider web on the motor), the oil dip stick showed oil on the bottom and needed to be filled and !!! the air intake was disconnected, the screws holding the air intake in place were removed and a big plastic connector part was missing. (I suppose that for reasons I don t understand the air intake was disconnected for easier access).In the end I spent for a $20 look : $800 cash for the repair, $550 for additional car rental expenses (wrong part was ordered???!!!) hotel and lost income $300. All in all a total of $1,650 and all this for a real lousy job?Sad part is that the owner seems to be very nice but he takes advantage of trusting people. The only thing to do is not to bring the car to this repair shop. They are crooks. Sadly.Oh, I guess that most if not all the positive reviews are fakes, how otherwise can this shop get a 4.7 rating????Service: Engine repair

  Shaquawn Richardson
5 years ago
When it comes to anything mechanical these are the guys to go to. My experience has been nothing but great, professional, systematic and curtious. I will always recommend people to them. They are also very honest and know how to prioritize what needs to be done. Middletown Auto is not like other repair shops they talk to you in English no mechanic jargon they explain everything proficiently so you understand and simply. Prices are very reasonable. Chris and Liz have a wonderful work ethic and the mechanics they have on there staff are top notch. Just want to thank them for a job well done.

  AutoMod Central
2 years ago
I don't write reviews, but now this business is slandering my wife and suppressing her negative review. I am a Toyota certified mechanic and retail parts manager for a performance company, who had broken my wrist and ran into a leaking water pump a week later. Based on good reviews that I now question, this shop, located on Dolson Ave, next to Meineke, DID install a timing set to our Camry, which they deny in her review. They DID replace the fuel filter, which was leaking afterwards. They DID break the timing guide on the camshaft and did not inform us. They DID NOT offer assistance when the car broke down in NYC days later. They DID NOT offer any refund of their work, only an option for me to warranty the parts with their supplier and a very nasty "see you in court" response. Due to our documentation of the conversations, the subsequent repairs and the very obvious damage done to the camshaft when last disassembled, a refund for the entire job was issued by the bank. Stay away from this shop or be prepared for them to NOT stand behind their work when an inevitable problem arises. As an automotive professional in the area for two decades, this is the most blatant example of why customers do not trust mechanics I have witnessed. Thankfully, it was so blatant, court wasn't even needed.

  Anna Zinnel
5 years ago
I showed up actually before they were even technically open, and Chris let me in as I frantically was freaking out. I am originally from out of state, and just in middletown for a few short weeks where my car was having some engine issues. He was able to get my car in same day, and even with quite a few repairs, fixed it all in one day as well at an extremely reasonable price. I highly recommend this shop, amazing customer service, great prices, and good work. Thank you Chris and middletown auto!

  Bradley Keith Joffrion
2 years ago
THIS PLACE IS THE BEST MECHANIC YOU COULD GO TO! The people that work here had the upmost respect for my husband and I and didn t price gouge. Keep in mind I called over 12 different auto mechanics from Wood-ridge to Windsor NY, If you have a RANGE ROVER, AUDI, BMW, MERCADES and don t want the dealer to charge you $500.00 to just diagnose // look at the car I recommend bringing it here. They ve been around a long time and know what they re talking about. Seriously Fair pricing no hidden anything. I can t stress enough how relieved I was to find this location. *-this review coming from Someone who s only dealt with the dealership mechanics-* thank you again Middletown Auto!! ( Chris & Lizz ) Services: Transmission, General repairs & maintenance, Electrical, Auto engine diagnostic

  Gerard Dowling
5 years ago
I highly recommend this Auto and Truck Repair Shop to Everyone in need of any kind of Auto Repairs.The owner Chris and his wife Liz are true down to earth, honest, helpful, accommodating sweet people.Their extremely knowledgeable Mechanics are TOP NOTCH and All of them have helped me on my different Business Trucks and Car the past 6 Times I ve utilized their Auto Repair Shop.Carmelo, Steve, and Carmelo s son are TRUE ACE MECHANICS and Always treat me with great respect and utmost kindness whenever I need repairs on my diesel business trucks or my automobile.I really appreciate all of The Staff as they always try to help me quickly and efficiently to get me back on the road immediately.Their Prices are extremely Fair, SERVICE is GREAT, and their Mechanic Work is truly OUTSTANDING !THANK YOU again to ALL of You at Middletown Auto Repair and Service....Best Regards,Jerry Hauls It All, Inc.