Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kriztian Stevens
a week ago
Justin is very helpful and constantly moving cars in and out. He was able to properly diagnose an issue before it occurred and warned me. I got to see this play out in real time. Top notch tech that will bring you into the shop and actually SHOW you the issue and advise on potential issues down the road without telling you everything needs to be replaced asap. Also he is the manager. Whenever you see the manager working side by side with his employees you know from the top down everyone is capable and knowledgeable in the shop.
Robin K
a week ago
I was so impressed with the service I received. When I called to say that my battery needed a jump, they said to bring it in. I was pleasantly surprised to find out that my battery was fine and I did not need to replace it. They cleaned the terminals, rotated my tires and did not charge for the service. They are honest and very informative, answering all my questions. Will definitely return!
Jonathan Rothstein
3 weeks ago
Justin and the team were amazing, I brough the car in and requested an oil change and rear brakes to be replaced. After their inspection I was informed that my car could also benefit from shocks, as I have never done work on them since I purchased the car. I was quoted competitive prices and quickly agreed to have all three services performed. The work was completed in a very timely manner and when I got the final bill there were no surprises and my car is running perfectly. I couldn't be happier with the service I received, I will definitely be a repeat customer and recommend anyone I know who needs auto services.
Prandy Mantegazza
a week ago
The guys were great at Mavis. I got a flat on my way home from the store, they were able to take me in with no appointment. They fixed quickly and was super affordable. Definitely will be back.
Antinea Sanchez
2 weeks ago
I came to Mavis to get an oil change after weeks of postponing it. The man at the front desk was professional and helped me with my concerns which was greatly appreciated. The oil change was achieved in a great timely manner. The people that worked on my car were efficient and appreciative of my time.
Jazmin Reyes
a week ago
Justin, Dylan and the team super attentive to customer needs. The work was completed in a very timely manner and when I got the final bill there were no surprises. I'm happy with the service I received, I will definitely be a repeat customer and recommend anyone I know who needs auto services.
Marissa Koshy
a week ago
I had a stellar experience with Dylan and Justin who stayed after their designated time to help me. As someone who has a busy schedule, they squeezed me in for a tire change, were incredibly efficient, and most importantly had wonderful customer service. Highly recommend them, and special thanks to Dylan and Justin.
John Howard
a week ago
Exceeded expectation. Grateful for the customer experience I had at Mavis. The associate was very polite and answered all my questions. Associate took time to explore all options to meet my needs at the lowest cost for me. Just locked in a customer for life.
Daniel Iglesias
a week ago
Thanks to Dylan & Justin, their dedication to prioritizing the customer truly stands out. Their ability to address and ease customer worries adds an extra layer of reassurance to the already excellent service provided at Mavis. Highly recommend!
Donald Little
4 days ago
They took me in right away and fixed the nail in my tire. He did it quick and efficiently! He was so kind and professional we will definitely be going back!
Ayana Sanchez
3 months ago
The service I received at this location was by far THE BEST!!!Justin went above and beyond to cater to my needs .from scheduling my appointment, the drop off, the pickup, calling to provide me with any updates or issues that they encountered and feedback as well.My vehicle was completed and ready to go in a timely manner and the pricing was truly affordable great discount!!!The staff here was very warm, friendly and extremely helpful but most of all they were very CUSTOMER SERVICE oriented.KUDOS to Justin and his team here at Mavis !!!
Olivia H.
2 months ago
Thanks to Anthony, I always know I am going to experience exceptional service choosing Mavis for my car needs. His dedication to prioritizing the customer truly stands out. His ability to address and ease customer worries adds an extra layer of reassurance to the already excellent service provided at Mavis. Highly recommend!
Carlise Azmitia
a month ago
Justin at Middletown NY Mavis gave caring, reliable and trustworthy service, twice in 1 week! Highly recommend!! When the new world norm is 'less for more' it's special to find people who truly care about their customers and business! Thanks for putting our worries at ease and getting us back on the road...twice!!
Maggie Barker
a month ago
First timer. Husband usually takes care of this stuff but I came in and Anthony was so kind and patient with explaining everything. Even when I was waiting and ended up having more questions, he didn t mind and broke everything down more thoroughly. Everything was transparent and taken care of.
Billy Goat
a week ago
There isn t enough stars to rate my experience I would give them 10 if I could I got a flat tire at 4:pm today and they close at 5 I called them asking if they could pull some strings and stay overtime in order to fix my tire because I was 70 miles away from home and they where extremely caring and professional they changed my tire in 10 minutes and gave me an amazing deal on it the staff where extremely kind and professional especially the manager all in all they have an amazing team that I would 100/10 recommend to everyone
Tatyana White
3 months ago
Justin was amazing, they were close to closing and stayed just to get everything done in a timely manner. Along with giving us great pointers and really genuinely helping us. I cannot thank Justin and his crew enough for everything!!! Definitely recommend.
Damian Gaspar
4 months ago
As I was driving in the highway, my air pressure sensor lit up so I decided to stop here for a quick check in. I never called them in advance, but one of their mechanics went into the parking lot to check my tires, and he was able to fine a screw in one of them. They took my car in, and patched it in no time. When I was ready to pay they told me that it was ZERO. No one works for free! They went above and beyond and did not even charge me.I will now be taking my car here for tires and brakes. Amazing experience.
Erika Calderon
2 months ago
Justin was so professional and gave me an honest inspection and a far price. Anthony is so friendly and made the process go very smoothly. Thank you so much for all you have both done!
emmah akoth
3 months ago
Justin at middle mavis was very very helpful. I walked in yesterday on 1/2/2024 at around 3pm and immediately got help with my car. Justin went ahead to call the dealership company to get some parts n my car was fixed. I m a happy customer. I would recommend him and Mavis in general.
Nora
a month ago
My visit to Mavis Tire on Rount 211 was an exercise in futility. I scheduled an appointment for Tuesday at 2:30 PM. On the morning of my appointment, Anthony from Mavis called to ask if I could bring the car in earlier. When I replied that I had another appointment at 1 PM, Anthony assured me he'd have the car in and out in an hour. I agreed and drove right in.An hour after my arrival, my vehicle was still in the lot where I'd parked. When I approached Anthony for an update, he apologized and asked if I could go to my appointment and return for my original appointment time. With my other appointment thirty minutes away, driving and returning would have been more inconvenient, and there was a strong likelihood that the situation would repeat itself. I left without service.I have been a Mavis customer for years and have had a fair share of long wait times without complaint. Today was above and beyond annoying because I changed my schedule to accommodate Mavis which, including the drive, wasted two hours of my day.
Johnene Loverich
3 months ago
The care and service here was exceptional. We had a large bolt puncture our tire while on the road. They not only got us in quickly, but were so helpful and kind. It made a stressful situation so much better. We will be purchasing from this shop in the future after today s experience. Highly recommend. Thank you!
Arianna Buenrostro
a month ago
Anthony, Shane, and the guy with the Zelda tattoo (I m so sorry I suck I forgot ur name) and everyone else were so helpful! Awesome customer service!!They explained what was wrong with my car and kept me updated along the way. They fit me on a tight schedule because I was so freaked out about my car lol. 10/10
Erica Payne
2 months ago
I went in to have two tires changed I had an appointment. It took alittle over 2 hrs. The front desk gentleman was very rude to pretty much every customer he interacted with. I watched at least two customers come in looking for there tire that they received an email saying they weren t there to which he said oh well they aren t here . A customer shared their disappointment with having to wait so long and the gentleman mocked her when she left and said she should have gone elsewhere and then sat down and fell asleep snoring in the waiting room. I watched my car sit on the lift for 35 mins while the tech was texting. Once they were done it sat another 20 mins until I asked the desk guy how much longer and he walked out and the tech said it was done and threw my keys at him. I don t know what is going on but I surely won t be going back and I will tell everyone else not to as well.
Crystal Rennie
2 months ago
So I was heading to the city and got an alert that my tire was slowly flattening. I stopped at Mavis and Justin put my spare on with no charge and a smile. I'm definitely going back and I definitely recommend this location to anyone in need.
monell harrison
2 months ago
This was by far the best service I received for my Car. Justin, Darrell, and all the employees in the store gave such great customer service. They all went above and beyond for me. My tires need to be changed , i needed a wheel alignment, and a oil change. All of this done in a timely fashion, and with smiles on there faces. Justin took the time out to eplain everything and show what was wrong. This Team is shining stars at Mavis Duscount Tires in middletown NY Rt 211. Thank you to everyone that works there .
Lynn Roosa
4 weeks ago
Wonderful experience today at shop . Greeted with a smile offered solution and followed through to ensure my vichele was ready for pick up . Gentlemen by the name of Anthony took care of my concerns and gave great customer service !!! Will come back again
Courtney Miller
2 months ago
Had a flat an hour before work, showed up with 20 mins to closing and Mavis was quick to patch my tire! They were done in less than 10 mins and they even did it on the house bc I was in uniform (RN). I ve been coming to Mavis for years and its always been over the top service!!
Veronica Marin
3 weeks ago
Great service came in and had a flat. They changed my tires and fixed it right up and even gave me a discount so I didn t have to pay a million dollars like all the other places .. thank you again Anthony!!
Junyi Zhou
4 months ago
Would give 0 or negative stars if I could. I had an 8am appointment for a tire replacement and was kept waiting until 11am without any consideration. And at the end, my tire STILL wasn't replaced. Over three hours for a simple tire is ridiculous. If I hadn't left, who knows how much longer I would've had to wait. At least have the courtesy to tell me the wait time at the beginning, so I'm not sitting there wasting my time. ABSOLUTELY TERRIBLE EXPERIENCE. STAY AWAY!
Matthew Reischl
2 days ago
I stopped in on a Friday afternoon without an appointment, and they not only got me in and fixed the nail puncture in my tire, they got it done quickly enough that they decided not to charge me. You can't beat that.