Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  William Carrington
3 months ago
I had to drive about an hour to this location but was worth it. Had parts I needed in stock, front calipers for my prius. Some time ago I came to this location cause they had battery in stock for a prius as well which was needed badly at the moment.

  Narj Singh
7 months ago
Zero stars if possible. Chatty kattys having a conversation in the back while customers wait. No real knowledge besides what s in the computer. Be careful if you buy a wrong part and open it by mistake, refund policy is trash. Stock on the shelves are tremendously low. Super disappointing visit.

  Klaus D
2 years ago
THE MANAGER MICHAEL R IS TRULY AMAZING I WAS STUCK ONE DAY ON THE SIDE OF ROAD & HE HELPED ME PUSH MY VEHICLE TO SAFTY..HE IS SO HELPFUL TODAY MY BATTERY WAS NO GOOD AND UNDER WARRANTY LIKE ALWAYS, HE TAKES SUCH GOOD CARE OF HIS CUSTOMERS I NEVER LEAVE REVIEWS BUT THIS MAN DESERVES ONE THANK YOU MICHAEL YOU ARE THE MAN I APPRECIATE YOUR HARD WORK KEEPING THE 845 MOVING

  Luis Acosta
5 years ago
This place is full of special people, words cannot explain. My father passed out while on the job, and all staff was very attentive and helpful in trying to perform CPR until the first respondants came by. A special thank you to Tyler who tried everything he could to bring him back to life. In my family's eyes, you are truly a hero. Thank you to all the staff for being a second family to my father. You all were his home away from home. We are all forever thankful for the service of this amazing staff

  Santos Mercado
a year ago
Great place they usually have items that their competitor doesn't.The people make the store and they are very friendly and helpful.

  Erica Litts
2 years ago
Yay they actually had the part that we needed in stock! And the staff was very friendly and flirtatious which my husband likes.... he's a funny guy!

  richie usaguy
2 years ago
These guys are the stuff. I bought an alternator online supposed to be new and tested. NOT, DOA. I had to remove it and send it back, Advance put the effort in to getting me one with a limited life time warranty over night, I installed it and all is good, I still await a refund from the online bum.

  Marco Campos
4 years ago
Will not ever return. Book in the store said that I needed a certain light for my 06 elentra. I purchased said light and it did not fit at all. Tried to return so I could go to another store and get the proper light as they only had the next tier light. He told me you cant return as it is open, what company has such a stupid policy, things happen.Cashier could not of been bothered to order what I needed in to exchange it, he sold me a light that I had to pay additional for, not an even exchange. I played it because I just wanted yo be done with the company.

  Thomas White
2 weeks ago
Staff is great

  david micheal
4 years ago
The only complaint I have is they never have enough people on the register and you end waiting a longtime to be helped. The staff on the other hand are very nice and helpful.

  VIDEOS N PHOTOS BY VERA C. THOMAS
5 years ago
I HAD TO RETURN A USED BATTERY N GET MY REFUND. I FAILED TO BRING MY RECEIPT. EVAN, THE MANAGER, TRIED REALLY HARD TO FIND MY PURCHASE N HE COULDN'T BUT HE TOOK MY WORD N ISSUED ME THE $12.00 I PAID WHEN I BOUGHT THE NEW BATTERY ONLINE.VERY IMPRESSED WITH THEIR SERVICE

  Michael Lee
7 years ago
I Called and they Were Open on a Sunday !!!!! And they Not Only had the Parts I needed but they checked to Verify that they were the Right Parts and the Were Friendly and Courteous !!! And Respectful at all time and I would Not Only Trust and Use them Again But I would Refer them to any one who Needs Help and Parts !!! Thank You Very Much

  Joao Rodrigues
5 years ago
Please fire everyone and start fresh! I went in today and the guy had his air pods on and having a conversation with someone else. Totally unprofessional, didn t help at all.

  Vana Diggs
6 years ago
Sometimes the wait is long. No one acknowledges you to say we will be with you shortly. On a quiet day service is great.

  Emanuel Domingo (Mike)
2 years ago
Save yourself the time and aggravation don't even bother shopping here, Customer service is non existent

  Dee Parham
6 years ago
Associates offer their assistants I'm less then 2mins after you enter. They also will help you with the things they are told that they can help with.

  andres bal
3 years ago
My only concern is about covid-19, employees dont wear mask and let costumers in without mask,thanks and I hope management do something about it.

  Janine Blough
2 years ago
Clerks are very helpful and willing to help you out with questions. Prices are reasonable.

  John M
3 years ago
Waste of timeSpent 1/2 hour while cashier tried to sell me 2 pints of steering fluid instead of the $7 quart I needed. Went to AutoZone instead.

  Jeff Campoli
5 years ago
Very helpful staff helped me find what I was looking for and Kent me any tool I needed to repair my vehicle in the parking lot to get me and my family back home

  Stefan Eitnier
6 years ago
Great service, knowledge staff every time I've been here

  Kenneth Bruno
8 months ago
Great place to go 4 parts

  Demaris Gomez
13 years ago
This store is horrible the staff if nasty starting from the manager all the way down to the employees i don't know why my husband continues to go there. i would not spend one cent in that store for what ever reason don't go there go the one in newburgh.

  Randolph Audain
7 years ago
They're always willing to help and have what you need most, if not all of the times.

  Jaime Velez
a year ago
Great experience getting my car parts

  Pierina Ortiz
2 years ago
Service is poor, staff is not friendly. And no one wears a mask, staff or customer aren t required to wear a mask

  Justin Champion
5 years ago
Great and friendly staff! Always willing to help!

  Micheal Clark
3 years ago
Nick Ivanoff Is the best salesperson I've ever encountered

  Richard Stephenson
6 years ago
Very knowledgeable staff better selection than AutoZone. Very reasonable prices, this is a great place.

  Antonio
5 years ago
Very nice staff that is always willing to help