AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicholas Weaver
2 months ago
Paul is amazing! He goes above and beyond for the customers that come into the store. He helps me every time more than the average worker would! Absolutely an amazing asset to the company!!!!

  Richard Heitzenrater
2 months ago
Tom and Paul are seniors. They are always kind and courteous, going out of their way to help me, answering all my questions and never making me feel stupid. The world needs more workers like these two.

  Chris Young
5 months ago
I think AutoZone as a whole has gone down quite a bit plus the quality just isn't there but the employees at my Medina NY location have always treated me with kindness I can't remember all their names but Missy most recently helped me with a bit of a snafu on my jeep and she was great as always along with the store manager and most of the other guys.

  Tony Spud sOwner
6 months ago
I went in there for help on buying oil. They had customers so I waited. The man at the counter finished with his customer while I waited, and another customer swooped in and engaged him as he was coming to help me. He helped that customer. So, I pulled my phone out to look up what I needed for myself. All three crew members were finished with their customers while I stood there for 15 mins trying to figure out what I needed. They had a good time flirting with the delivery girl when she walked in, though they were each over 60 I would say. They chatted and flirted the whole time I stood within viewing distance trying to figure out what oil I needed. No help. Walked out and none of them asked if I d found what I was looking for, despite my being there for awhile.I walked out having had no help. I won t be back. Thank goodness for Amazon.

  Fred Videan
9 months ago
They were very helpful in finding the right belt for my lawnmower! They truly are a one stop shop for all kinds of parts not just for your car.

  Kristina Heal
a year ago
I was in need as my battery died and had to get jumped. Nick was super helpful- testing the old battery, selling me the new one, and replacing the new battery in my pain in the butt vehicle! Great work! I am so thankful!!

  Larry Waters Sr
2 years ago
Not enough staff! Took 30 minutes to get brake pads. Staff are only as knowledgeable as the computers they bash on to find parts. Always feel like it s a bother to wait on customers. Prices are WAY over local competitors.

  Gary Ray
a year ago
Thank you for doing what napa couldn t. Wasted half my day when I should have just came to see you guys at Medina auto zone! Highly recommend this store customer service is phenomenal and they are knowledge enough to assist! Thanks again auto zone

  Andrew Kilner
2 years ago
Anything you cannot handle Automotive wise this experienced automotive Technician can rectify...I highly endorse this Garage and take my own vehicles here when I have a issues that surpass my own abilities. I have always been treated very well, do yourselves a favor and become a satisfied customer at a fair price.Riviere and Son Auto repair:

  Karl Haist Jr
5 years ago
Rented a slide hammer and the Gentleman behind the desk was kind and helpful. Really cool that they rent and loan out specialty tools! They have also returnd wrong parts for me and defective parts with no hassle. Good people.

  Jesus Christ
6 years ago
I've been here numerous times, never without leaving aggravated. If it's not the inattentive staff or coming in to get parts that somehow never were ordered. My favorite is waiting at the register, as the manager continues to answer phone calls, while blowing you off.

  Teresa Carvalho
6 months ago
service was amazing, the employee was efficient and speedy

  katherine Tully
7 months ago
Good place and people but on line and in store is not accurate went here for a wheel bearing said online it was in stock drove there to store and they didn't have it in stock

  joshua carter
3 years ago
Very helpful staff. Always have the parts you need and always willing to help. If there was a internal competition between locations for hospitality. Medina NY would take it hands down.

  Flickadelic
5 years ago
So I went into auto zone on 4/30/18 asking for a part for my car. They told me they didn t have the part but they could order it online for me and I could pick up on 5/1/18. So I said yes and went to go pick up the part a couple of weeks later because I didn t live close to that auto zone. When I asked if my part was there the store manager took my name and told me the part was sent back after 7 days. They never called me and told me my part was in or that they would send it back if I never came and picked it up within 7 days. So I called the 1-800 number for the customer service and they told me that s just what happens and redirected me to the store manager at this location. He said he did some investagting and said the part never showed up to the store. So it s been a month since I ordered the part at the store and they never received it? So I have been waiting and haven t received my part that I already paid for. Kind of sad that they show no concern for their customers not offering a refund for their obvious screw up. I would rate them a zero if I could but sadly 1 star will have to do.

  Tom Urban
a year ago
This store is the best AutoZone around always very helpful and professional the staff is great the parts are good Katie has really good food that she makes and Matt he just has a face that you can't say no to he gets ya everytime he's a whole lotta guy

  Angelo Voltura
a year ago
White box parts and inexperienced counter salesman who don't know anything about cars and customers have to do their job for them, if its not in the computer it doesn't exist and customers in the store is an inconvenience to the employees

  Thomas Miesch
4 years ago
Almost immediate help at the counter finding what I needed they let me use their tools in the parking lot. And they had what I needed. 9.9 out of 10. Price Was a little high but not crazy for parts

  Senior Belmont
11 months ago
Are you S h I ting me $57 for a long morer battrey

  Colleen Silversmith
10 months ago
Told part be in at 4, and as usual it's not. Last time took 3 weeks

  Dexter Mastowski
2 years ago
Usually very helpful and knowledgeable. There are occasions where they may not know, but they will help you find the answer.

  Tiko Rob
a year ago
Can't read codes here... No idea why but they will put wrong engine size to cause wrong parts to cause more Bs

  Tim Stout
10 months ago
Great service by Nick at store 2923

  ellen leberth
6 years ago
I have 2trucks and a car,and I go here for almost all my parts,they have free testing ,free lone a tool,and are very helpful and friendly.their prices are very moderately priced,love these guys

  Michael Lyons
3 years ago
Adam did a great job helping me out. Thanks for great customer service

  Felicia Snook
3 years ago
Fast quick service as always order parts and they are pretty quick at getting them in the next day

  Tim Elliott
3 years ago
Went in ordered a part, staff was friendly, part was available for pick up in timely mannor.

  Kathi Spilberg
5 years ago
No employee greeted or asked if I needed any help even though I was there a long while reading packages & taking pics to text for help.

  Chad H.
7 years ago
Great place for chrome trim, seat covers, air fresheners, plastic hub caps, steering wheel covers and cheap Chinese replacement parts.

  Seth Payne
7 years ago
The guys here were super friendly and helped me out with replacing my taillight, lifesavers!