John Pratt Auto Body
4.8 (38)
175A Jerusalem Ave, Massapequa, NY 11758
(516) 799-1369
johnprattsautobody.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ed Frankel
a month ago
Chris and the team have saved the day for us a few times on our modern cars and my classic Chevy truck. Clean work done in a timely manner!
Gary Scarpulla
6 months ago
I highly recommend John Pratt Auto Body. Chris was a pleasure to deal with and every detail was taken care of from insurance to a rental car. My car looked better than new.
Vincent A
4 months ago
Great service and reasonable. Fast turnaround times. Highly recommend.
Robert Hoffman
7 months ago
Best Service you can expect. From the time we first spoke to Chris to the time our car was finished everything was perfect. We have used Pratts several times and everything is always amazing. 5star serviceService: Body & TrimService: Body & Trim
George Weller
a year ago
Recently my Ford Fusion was in an accident (my daughter was driving) and I was told that the damages exceeded the value of the automobile. I was discouraged because the car had hitherto been in excellent shape, providing reliable service. Chris at Pratt auto body was reassuring from the beginning, that he could fix the Ford and make it safe, beautiful, and as reliable as before.I can not say enough about Pratt Autobody! They did a terrific job and I proudly showed off my newly restored automobile to friends. They all said to me that they will consider getting work done at Pratt as well.. Thank you, Chris! I appreciate your very professional manner of doing business. Pratt kept his promises and went the extra mile, keeping within my budget. George WellerServices: Tires, Painting, Auto engine diagnostic, Body & Trim, Welding
Kim Bauer
a year ago
Excellent service, I had pulled my front bumper off and Chris told me to bring it in the next business day. I brought it in, and I can swear the car looks better all around - I think they even washed it! I was so happy with the price, service and definetly recommend.Service: Body & TrimService: Body & Trim
Bill Sferrazza
5 months ago
Work was done quickly and everything looks good as new. Highly recommend!
BrinkStar Tree Service
2 years ago
Brian and his team helped us out big time. Our tree service had a bucket truck stuck in a lawn and Brian was out in no time at all. By the time our crew was finished taking a lunch break, the truck was out of the lawn and ready to work again. He helped us out with a special price because he knew BrinkStar tree service was a veteran owned and operated company. Thank you for the great professionalism service, we will certainly be using them again in the future.
donna farrell
4 years ago
Chris there is the best. My car had $10,000. worth of damage and now because of Pratt's, it's brand new. I Recommend to every family member and friend.
Dan D
7 years ago
I took an aftermarket spoiler by Stillen to get painted and it turned out to be a nightmare of a process.I brought the spoiler in and they said it can easily be painted with no issues. They charged me 225. I was fine with the price. They said they will call me when it was ready. They took pictures of the door panel that has the paint code.During the 1st week, I get a miss phone call but no message. I dialed the number the next day and it was one of the workers (I'm not to sure of the names). He said he was trying to reach me because the painter took pictures of the wrong sticker and they had to look on google and car fax to find the paint code.A week goes by and I did not receive a phone call to say it was ready so I decided to call myself. Sure enough it has been waiting for me to pick it up. I drive right after work (12 hr + night shift as a RN) to pick it up. I was too exhausted and looked it over real quick and it seemed fine.The main guy that was doing the business transaction was saying how the product has multiple imperfections and because the spoiler is "sh*tty material, the paint did not cooperate". I didn't think twice about what he said. I went home, woke up and took a look at the spoiler again and noticed an approximate 3 inch by 0.3 inch bubble.I called them right away and spoke to the same person again that did my transaction.He said, "that is the imperfection I am talking about. I am not happy about it but like I said it is 'crappy' material and it happens to our bumpers and other spoilers also"I responded with, "that does not make sense to me, how is it the material when it is polyurethane and it is in a localized region on a symmetrical lip spoiler" His response had something to do with when the heat from the paint expands it will create an air bubble. That did not makes sense to me and then he said "we can re-paint it and sand it but there's a chance that it will come back"The spoiler was sent back and again, they said they will call when it is ready. Approximately a week and a half goes by and still no phone call. My father went to pick up the spoiler as a favor, and ran into the owner. The spoiler was finally painted properly with no visible bubbles. The owner said "I don't know why this wasn't done properly the first time". He told the owner that we were given a bunch of excuses.I used to know the previous owner of the shop until it was sold off without my knowledge. If I would have known this prior, I would have never taken my spoiler here. I did a quick research to see if anyone with the same spoiler had painting issues and I was unable to find anything related to "material" being the factor. Any information that I found was related to improper painting techniques.
Bob Auld
4 years ago
My 2019 ram pickup truck was sideswiped by a riding lawn mower I did not think this could be properly repaired to to my expectations. I could not believe it when I got my truck back it was perfect and I mean perfect you could not tell in way my truck had been sideswiped. All I can say is thank you to the men and women at John prats Auto body.
June Schaefer
2 years ago
Chris and his crew are the best! Always courteous and professional. Highly recommend for all auto body repairs!
Greg Daniels
6 years ago
A+ work . Wondered why the wait. It s because they refused the scratched and half ass parts originally sent by manufacturer. These guys are on your side. My genesis looks amazing . Thanks Chris - Greg
Irene shea
6 years ago
I highly recommend this shop. Not only did they repair my car quickly and beautifully following an accident, but the manager, Chris,was so pleasant and helpful. One a scale of 1 to 5 I give this shop a 10.
Janna Yisrael
a year ago
I can't say enough about this wonderful people. It's a 6 Star business. I highly recommend them. Chris is such a sweetheart!
Bob S
2 years ago
The best body shop around especially since Chris is back. They do excellent work. Been using them for probably the last 30 years.
Curtis Parkhurst
3 years ago
Great experience. The manager Chris is extremely professional and went out of his way to make this a comfortable experience. I will definitely come back in the future.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Joe Public
5 years ago
shoddy work filed a claim with the DMV and won! When John was there it was always a good experience. I have no idea who is ruining the shop now.
Harry S
9 months ago
Chris was professional and got the car repaired quickly.
Ken Gunther
3 years ago
We have used them for years. They have told me to purchase the Post and put it on myself when the repair was easy to do.
Jessica Velsor
4 years ago
I wouldn't take my car anywhere else. Chris is the best and very trustworthy.
Andy Szentkuti
5 years ago
Small local shop that employs dedicated, hard-working auto-body technicians. This is where I go for my cars body work.
Linda Edwards
a year ago
Professional, Compassionate, Reasonable Pricing, Good quality bodywork.
Roger Liucci
a year ago
They welded and straightened the frame on my 85 944.
Sean K
6 years ago
Top notch service and expertise. I'm a regular there. Never a bad experience.
Rich G
a year ago
Very professional. Very reasonable prices
Sherry Mederos
6 years ago
Only Auto body business I trust with my car
Peter Kielb
a year ago
Always the best!!!
Larry Marino
6 years ago
Great people