Robinson's Repair Shop

4.9 (69)

  3 Cortland St, Marathon, NY 13803
  (607) 849-6410
  Claimed

Auto repair shop

From the business

  • Identifies as veteran-owned

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jeremy purdom
2 weeks ago
This place is a little out of the way... unless you live in Marathon. I don't, but the 20 min drive is absolutely worth it. This place knows what they are doing, they listen to me, work with me and don't cost a fortune. I have always been satisfied with their work.

  Sarah Dean
2 months ago
In addition to always providing excellent mechanical and customer service and charging reasonable prices, everyone is so personable and pleasant, and the music they play in the shop is great to listen to while I'm waiting for the service to be completed.

  Gabriella Thompson
8 months ago
Was on a 7 Hour Road trip pretty far from home and Mike took us in right away and checked our tire. Told me how to get my tire pressure light off in my car told me exactly where to drive around and waited for me to come back just so he can assure me that my tire was OK before we continue to a Long Drive again.. He was very sweet and gave me the best peace of mind 10 out of 10

  Stephanie Blake
a year ago
Great shop ! Honesty and very helpful and informative. My sons car started acting up on his way back to college 200 miles away from home . I was so nervous but they calmed me down explained the problem throughly to him and I and had him back on the road in 2 hours . They didn't try to take advantage of a scared 18year old and a very nervous mother. There price was more then reasonable. Thank you again I would definitely recommend them to anyone in that area who needs assistance.Service: Exhaust

  Marc Houde
a year ago
On a trip from Syracuse to Virginia, my brakes went out due to a burst break line. This happened to be the first place I came to. I told the desk clerk my problem and she immediately got someone to come take a look who right up front told me what to expect in terms of time and $. Their bays were already full, and they didn't have the part I needed, but they sent someone to the next town to get the part, and managed to get me done and back on the road in less than 1 hr. and at a very reasonable price. I can't express my gratitude to these folks, and I highly recommend them to anyone living in the marathon my area. If I lived within 50 miles of this place it would now be my regular service center.Service: Brakes

  Shawntai Marie
a year ago
Got my truck inspected here they have a good staff I was there for maybe 20 minutes. Definitely recommend. I didn't give them a 5 because I have never had any mechanical work done here.

  Brendan Boyle
4 years ago
I cannot speak highly enough of this shop. My wife and I had our car towed to Robinson's after an accident. We are from out of town and really had no other choice. But it turned out to be such an enormous blessing. This shop is like a throw-back to the old-days, when customers are treated with courtesy, professionalism, integrity, and a smile. Mike recognized that my family was in a tight spot -- hours away from home with a baby and two dogs -- and he did what he could to put us at ease and then get to working on our car as soon as possible. He treated us so fairly. I really just can't speak highly enough of his professionalism and skill. He clearly explained to me the damage to my vehicle and what would need to be done. And, as I sat in the shop, I saw the same professionalism with every customer that came through the door. Mind you, this was all on a snowy Saturday morning, when he could have taken it easy and told us that he really couldn't do anything for us on the weekend. He rather treated all of us -- not just my family -- with the utmost courtesy, clearly explaining to each and every customer just what it was that he was working on, what he was doing with their vehicle, and when he might be finished.Again, I can only describe this place by likening it to a kind of old-time shop, the kind of shop that you trust unfailingly to do right by you and your family. I encourage one and all to bring your vehicles to this shop. You'll be delighted to learn that places like this still exist.

  Genevieve Cumpson
a year ago
Travelling with my parents from Ontario Canada, and we had a mishap with our emergency brakes. Michael came out explained everything was knowledgeable and kind. We would 100% recommend these folks.

  Michael Koziol
6 months ago
Everyone was very helpful and got my car fixed quick

  Robbie Padilla
5 years ago
I was halfway through my 2.5 hour trip and got a flat tire on I-81 at 6:30 am on a Saturday. I got off the highway and parked my car in front of the closest tire repair shop I could find, waiting for them to open. They started working on my tire the moment they came into the shop, replaced the faulty valve stem, and I was on my way by 8:15. I was happy that the work was done so quickly and that he charged very reasonably not taking advantage of the fact that I had no other options. Thank you!

  Gabrielle Satterly
a year ago
Michael is great at getting vehicle in as soon as there is an opening and provides honesty. Stacy is friendly and great at answering questions.

  Jon Moseley
7 years ago
I decided to use Robinson's two two members of my family had really good experiences. In addition the business is locally owned and if we want to see our communities prosper we need to support our local businesses.I needed an inspection and I suspected a lot of work would have to be done on my truck before it would pass. I dropped it off the night before and by early the next afternoon Michael called with the estimates. Not only did he clearly describe the problems he found, but he presented them in a manner that outlined the repairs that were essential to the inspection and then those that he saw needing to be addressed in the near future. I was very impressed. I believe I have found my mechanic!

  Kevin
4 years ago
These guys are absolutely amazing I was traveling from Scranton Pennsylvania to Syracuse New York and needed some tires put on my car I stopped in and was taking care of immediately. While waiting for my tires to be put on I overheard the mechanic talking to customers and with the receptionist , these guys actually CARE about the customers and the jobs that they are doing....... Absolutely great

  Mary A. Gilbert
a year ago
I have no issues with this shop, it is close to home, I can walk home after dropping it off, the always try to get my vehicle in quickly and if they can change to a quicker appointment they give me a call. This is my go to for all my repairs and serviceServices: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Thomas Shamon
4 years ago
My vehicle broke down on route 81. I had it towed to Robinson's because they were the closest garage. They had it fixed the next day at a reasonable price. They were very nice. Thanks for being there.

  Zina Mazzone
4 years ago
Was traveling to Syracuse and had car trouble. Pulled off the exit and saw the shop. Michael took our car right in too look at right away. Everyone was extremely friendly and helpful. Fixed the problem and we were on our way.

  B Bennett
a year ago
Even tho they were busy ,Mike got my lawnmower tire patched up..Great down to earth employees, good fair prices .

  B
6 years ago
I would highly recommend this garage. They were helpful,honest,friendly and thorough. I am from out of town and left my vehicle with them over the weekend .I would have my car serviced here anytime.

  Edward Bryant
7 years ago
Robinson's Repair is everything a full service repair facility should be. Honest, fair pricing, good quality work and locally owned by someone who really cares about his customers. What more can you ask for? Highly recommended.

  L A
2 years ago
I've been using this shop for 13 years and have always experienced high-quality work and excellent customer service. Mike will explain everything to you in as much detail as you want.Services: Tires, General repairs & maintenance, Wheel alignment, Brakes, Oil changeServices: Tires, General repairs & maintenance, Wheel alignment, Brakes, Oil change

  Jennifer Parker
3 years ago
They are always very timely, excellent prices, and the best at customer service. They are a repair shop you can trust to be completely honest with you and not overcharge.Service: General repairs & maintenanceService: General repairs & maintenance

  Overtime Hustlin
7 years ago
Horrible buisness. Went to have a tire put on a rim, first I was told $10 then $20 and then that I would have to set an appointment. Receptionist had no clue as to what she was talking about and couldn't answer any questions without asking her boss.

  Tyler Bell
3 years ago
I have used this shop twice. First to replace front end shocks and springs. Inspect the next. They are always up front with information. I haven't had any issues with the work.Service: Steering & suspension repairService: Steering & suspension repair

  jeannine borst
4 years ago
This is an amazing place to get your car or truck repaired they treat you like family I would recommend them to anyone looking for a great place to get there vehicles fixed

  Roy Simmons
3 years ago
Highly recommend this garage for fast efficient service All of the people are very friendly and the mechanics are very honest and good at what they do

  Don Divet
6 years ago
Very friendly and helpful in scheduling service & knowledgeable about choosing the right tires for my pickup.

  Lori-Anne M
6 years ago
Anyone in the classic car hobby can trust that Robinson's will do your prized posession with the same service that they would have done on their own cars.

  Gregory King
8 years ago
You won't find a more trustworthy shop than Robinson's. I've never been disappointed by the service or price. Thanks, Jim!

  Jeff Davis
5 years ago
These folks take care of my Mom's car. They are a quality shop with honest mechanics and owners.

  Carrie Britton
6 years ago
Robinson's provides friendly, fast, and reliable service at very competitive prices. I recommend them for all needed service or repairs.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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