AutoZone Auto Parts

4.3 (142)

  3384 US-11, Malone, NY 12953
  (518) 483-3952
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charlene Knapp
2 months ago
Auto Zone is the best. I needed something for my car I wanted to replace my back light. He says if you can't get it come back I'll help you. I googled what I needed to repair with no problem removing tail lightcover inserting new bulb. They loaned me a screwdriver .

  Valerie Ramirez
6 months ago
The staff was helpful, the card system was down when I went that day. No posted signs and no info until I went to check out. Parking lot is less than desirable.

  Blaze Crew (BLZE)
2 months ago
Horrible service. Ordered a part. And never came in on the truck. Time to switch to Advanced Auto Parts.

  Bryan McCallum
2 weeks ago
Had the right part for a great price.

  Paul Smith
a year ago
Spend money in the store at least 3 times a week. Asked an employee by the name of ernie bilow to cross reference a part, told me he wasn't waisting his time looking for it and proceeded to play on his phone. Asked another employee thats always been helpful found the part in 5 minutes. I'll be taking my business down the road! Just because I'm a regular customer doesn't mean you can be disrespectful!

  Kim Perry
a year ago
The employees were super friendly and helpful they didn't try and sell me a bunch of expensive items that I didn't need. Plus they answered alot of my questions about my vehicle. I love the fact that I earn rewards and I am able to score more expensive items for less

  Derick Niles (Bub)
a year ago
Got my online order in the store quick and right! I grabbed the wrong part off the shelf and came back to replace it with no receipt and they pulled up my file and replaced the part with no hassle, awesome service and will be going back again for sure!

  Steve McCan
3 years ago
Used to always deal with Louis, but since he s gone Heath and some of the other fellas always get me the right stuff for the right price.My only concern is avoid the short dark haired gentleman!

  mike gonyea
2 years ago
Love this place.. all the guys very friendly and helpful. Changed my wipers... checked my engine light. I really enjoy the rewards program too

  Johnny G
6 years ago
I went to the local Autozone in Malone NY for 2 boxes of hose 3/8 hose clamps well needless to say the employee working there don't know the difference between a package of four and a box of 10 and he also don't know the difference between a 3/8 hose clamp and a 5/8 hose clamp because that's what he gave me so I had to explain several times what I wanted after his third time going to the back he finally came back with a box of 5/8 clamps once again I had to explain what I want he I even showed him the one I had with me then I'm guessing it was his manager told me those would work I told him no I specifically need 3/8 then it almost turned into an argument so I went down the road to Advance auto and wouldn't you know it I they knew what 3/8 hose clamps were the first time so now they will have all of my business Autozone needs to train their employees better in listening to what the customers want

  Minister Spirit
5 years ago
I always got to notch service from a attendant named Cody, one of the best in customer service, but I heard he no longer works there, this Guy should have been offered a substantial raise to stay, because he made auto zone look good. If u can find this gentleman auto zone u would be doing yourself a service.

  Chance Corpe
5 years ago
Most recent trip to AutoZone, checked in to see if they had a rear caliper or rebuild kit for my car. I didn't expect they would have it in stock given the newness of my car. They didn't, but the kid at the counter called every parts store in town to see if he could find the parts for me. no luck there but then he checked to see how quickly he could get the part in for me. To me that's excellent customer service and I appreciate that the most when shopping somewhere.

  trams dell
4 years ago
Caret also kinda wants lunatics in the world famous for their own personal identity . If you like him for multiple reasons then I would advise that he doesn't sound like a crf450l or anything. This is not marketing to the point of failure, but it's also kinda difficult for you to do that in a lake. Just weeds and water in the world of my body. Just weeds and water. You'll eat better than others in order to get a better night's rest.

  James Smith
a year ago
Always good service and prices. They have all I need for my project car.

  Dee Gratton
3 years ago
Staff was very helpful, didn't have everything i needed but haff the most important parts.

  Briggen's Adventure
3 years ago
Very helpful, informative, responsive and great customer service. Thank you so much for diagnosing my car and helping me find the correct parts. :)

  Chuck Sherron
6 years ago
Always very friendly and helpful. They've helped me diagnose several problems with my car given me good suggestions on how to fix them myself.

  Clinton Cota
3 years ago
Good staff. The gentleman who waited on me this time was better than most. Good service, good prices.

  Patricia Stoddard
3 years ago
The guy jimmer was very rude,he didn't what to help with my wipers,that I bought from they,they were bent and the rubber was coming off,,so all I want is better ones,

  William Smith
4 years ago
Staff was kind enough to come check my car's check engine light and give me a detailed printout and go over a few different options that I could do to help.

  Gary Karr Jr.
3 years ago
My preferred place to purchase auto parts. There's usually someone there that can answer those tough questions about auto repair. The staff is fairly knowledgeable with the products they sell.

  Michelle Giddings
2 years ago
The people there are very friendly and helpful parts ordered doesnt take long to come in parts are of great quality

  brown jamie
6 years ago
Great service and prices. They go out of there way to take care of you.

  Ivan Green
2 years ago
Employee's are rude by looking over your shoulder when you shop, also most of them don't know jack about cars.

  Kayla Dora
3 years ago
Love going here. Staff is always friendly and helpful

  Kyle Anthony
5 years ago
Saved my life pretty much ! Had all the parts I needed in stock and gave good advice

  delta dog
a year ago
Great service went the extra step

  Joseph Tacy
7 years ago
asked if they can put their code reader on my car. and they did with out a second thought. even gave me a print out of the code and what i could mean

  Lance Whipple
4 years ago
Prices are typical, staff is eagerly helpful and very pleasant

  Kammy Rivers
2 years ago
Cuterous customer service, and if you need a part they don't have they will order it.

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 8:30 AM-7 PM

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