Audi Lynbrook
4.8 (4800)
855 Sunrise Hwy, Lynbrook, NY 11563
(516) 774-1019
audilynbrook.com
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Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tyrone Rodriguez
4 months ago
I had the pleasure of working with an exceptional car salesperson recently and I cannot say enough positive things about my experience with Asia Johnson. From the moment I walked into the dealership, she greeted me with a warm smile and made me feel instantly comfortable. She also was very Knowledgeable about the car I was looking to purchase.Throughout the entire process, she listened attentively to my needs and preferences, and went above and beyond to find the perfect car for me. Her patience and understanding were remarkable, as she took the time to answer all of my questions and address any concerns I had. I never felt rushed or pressured into making a decision.Not only did she provide excellent customer service, but she also demonstrated a high level of professionalism and integrity. She was transparent and honest about the pricing and financing options, ensuring that I fully understood every aspect of the deal. Her commitment to ensuring my satisfaction was evident in her willingness to go the extra mile.Thanks to her dedication and expertise, I drove away in the car I wanted feeling confident and completely satisfied with my purchase. I would highly recommend Asia Johnson to anyone in search of a positive and stress-free car buying experience. Her exceptional customer service, knowledge, and integrity set her apart from the rest. Thank you for making my car buying journey an enjoyable one!
Rhonda Hunte
2 weeks ago
I had an amazing experience with this dealership. The staff in general are very friendly and welcoming. My representative was Gustavo. From the start, he was very knowledgeable, easy to talk to, and professional. The entire experience was very smooth. I drove off effortlessly with my beautiful 2024 Audi Q3. Thank you Audi Lynbrook!
Ray Ferguson
2 months ago
Upon my arrival, Jen welcomed me to Lynbrook Audi and after a short dialogue, she immediately identified my vehicle of interest right on the showroom floor. Jen was super excited to get me inside the vehicle and show me some of its key features. She covered some key features offered on the A7, all of which I was very familiar with, due to my intense research, and was the reason for my visit from out of state to Lynbrook. However, I was very impressed with her knowledge of the A7. Initially I had no intentions of purchasing from Lynbrook, it was my plan to just see the vehicle with my own eyes prior to having my local dealership work a transfer. Jen was confident that she could work up a deal so that I could get the vehicle I wanted without leaving Lynbrook Audi, and that she did. Jen was an absolute pleasure to work with, she provided me a professional presentation of options, was super-efficient in closing the deal and not overbearing. The icing, she put a bow on it. Thanks Jen!
Noreen Mcenaney
a month ago
Fantastic experience at Lynbrook Audi, specifically with salesperson Wilson Sanchez. He was thorough, not too pushy, and incredibly helpful throughout the process. Highly recommend - I got a great deal on a gorgeous Audi Q3
Nicole Rock
a month ago
Ronnell and Asia made my first Audi experience a 10/10. They were both knowledgeable, professional and friendly. Ronnell was patient as I was making my decision. He was extremely thorough showing me the details of the car during the test drive and again while picking up my car. I cannot thank him enough! Asia made the process of signing the financial agreements quick and easy. She made sure to explain every document carefully. I appreciate them so much for assisting me with getting my dream car!
Claudia De La Cruz
a month ago
So happy with another Audi purchase, Asia is always great understanding my needs when looking for a car!I would highly recommend Asia Johnson to anyone in search of a positive and stress-free car buying experience. Her exceptional customer service, knowledge, and integrity set her apart from the rest.Thank you for making my car buying journey an enjoyable one!
Marvi Walker
6 hours ago
We had an amazing experience with Wilson Sanchez and Asia. Wilson is an expert sales specialist who goes went above and beyond to assist in every way . It was a rainy day and he came with umbrellas to get us from our cars when we arrived ! An amazingly he was still able to get us a great deal ! The entire staff was friendly and courteous. So happy with my second car from Audi Lynbrook .
Anaiyvs Mercader
4 days ago
My Audi experience was so wonderful. I was searching for a car for my daughter and found the perfect vehicle. The sales person, Jenn, was amazing. She was patient, polite and very knowledgeable about the vehicles. I leased the car for my daughter in less than two hours. I was so impressed. My Audi experience was so amazing that I m contemplating on switching from Jeep to Audi!!!
Syncrotize
4 months ago
Decided to just check Audi Lynbrook for the sake of it, and met Asia Johnson who greeted me upon walking in. She was absolutely sweet and when I had made a decision on a model of a vehicle which was an A4, we immediately went for it. From test driving the vehicle, giving us every piece of information about it and differences. Decided to check numbers on the A4 and we immediately had a deal with her after working some things out to get it to a midpoint and something we wouldn t deny. Asia Johnson was extremely professional, very caring and social. Helped me out a ton with a deal, and had me leaving the dealership happily and unexpectedly with a brand new A4. Would highly recommend her and would absolutely come back to get another Audi from her!
Cyril Jefferson
3 months ago
I recently had the pleasure of working with Jason Chance for my latest automobile purchase, and I must say, the experience was nothing short of exceptional. Upgrading from an SQ5 to an SQ8 seemed daunting, especially given the current market challenges. However, Jason made it look effortless. He managed to find me a fully spec d SQ8 in just three days a testament to his dedication and efficiency.The entire process was seamless. What truly surprised me was how Jason secured a payment plan that was significantly lower than my expectations. The efficiency of the trade-in process was also remarkable I was in and out within an hour, a rare feat in car buying!But beyond the professional excellence, what stands out the most is how Jason makes you feel like family. His approachable demeanor, attentiveness to needs, and genuine care for his clients transform the usual transactional nature of car buying into a truly personalized experience. It s not just about selling a car; it s about building a relationship and ensuring complete satisfaction.In summary, if you re in the market for a new vehicle, I wholeheartedly recommend Jason Chance. His expertise, coupled with his outstanding customer service, guarantees an enjoyable and hassle-free car buying journey.
Emmanuel Adeniji
5 months ago
The experience was amazing. Brandon was my sales person and he was very helpful. Brandon took the time to go over the new features of our Q5 with my mom. I also meet the business manager Falysha who is a pleasure to be around and great at finishing up the paperwork. Great Job Audi Lynbrook and thank you Mike for working a great deal out for my Mom and I on our Q5.
T R
5 days ago
Had to renew our lease from our 2021 Q8 to our beautiful 2024 Q8. Of course we went back to our seasoned sales agent Coldit Thompson who is knowledgeable and thorough. Coldit, as always, made the new lease process seamless. Saheed Alabi, General Manager, was diligent and professional. The process wouldn't be complete without Finance Manager, Falysha aka "Super Woman." As soon as we sat down she said, "I remember you guys from a few couple of years ago, you had on masks but I remember you two, you had the white Q8." All this makes for the great customer service you'd expect from Audi.
JOANN C.
a week ago
There are no words to express how amazing this dealership is. From the General Manager Saheed Alabi to every salesperson there, I could not be more satisfied. Having done business with this group since 2010, I can honestly say I feel part of a family. I credit this to the tireless leadership of Mr. Alabil who will work day and night to make your experience exceptional! He is truly the hardest working person I know. I would like to especially thank Coldit Thompson for his amazing dedication to customer service. There is no task too difficult for him to perform, so long as when he's done you are completely satisfied. But it doesn't stop there. Purchasing a vehicle is only the beginning of your relationship with a dealership. Service plays a huge role in my decision. Under the management of Andrew Wigfall, making appointments and the completion of work is seamless. You are always greeted with a smile and willingness to help! Please note; when walking through the showroom, every single person welcomes you with a big "hello" and a warm smile! C'mon! Having purchased and leased cars for at least 30 years, I found it to be a huge hassle and never looked forward to it. That was until I came across this dealership. I presently drive a Q8 Prestige. From my immediate family to several friends that I've recommended, all have been pleasantly surprised! I just remind you that anybody can sell a car but to stand by their brand is what's important. Any issue I've ever had with a vehicle has always been addressed, and resolved. So to close, all I can say is that I highly recommend this group of young men and women who have earned my respect and confidence. I can assure you that you will never be unhappy! In my opinion, Audi Lynbrook is the Goldstandard in Sales and Service. As with all things in life, nothing is perfect, but how you pick up the ball, and run with it is what matters to me; and they have certainly scored a touchdown with me and anyone I've recommended to them! Thank you all so much for making today's experience a great one!!
Michael Calisto
4 months ago
Jen DiCola at Audi Lynbrook had to be one of the easiest sales people I have ever dealt with! Very transparent as well as working with Sandra in finance was a pleasure to deal with . Very polite and not pushy !!! Overall, it was a great experience!!!!
Victoria Dasilva
2 months ago
Brandon was an impeccable Audi Brand Specialist! He was super knowledgeable about the vehicle I wanted and really made me feel special during the leasing process. Cute little personalized touches to this process and exquisite service set this experience aside. Would highly recommend Brandon and Audi of Lynbrook!
Tamara Brody
3 weeks ago
This is the second car we leased from Dax in the last three years. Dax is not just a car salesman; he gets to know what car is right for you and gives you the best deal he can. It is such a pleasure dealing with such a fine young man. If anything minor malfunctions with the car, Dax will respond to a phone call any time and help you as best he can. Dax wants his customers to be happy! I love my Audi 5 and I love the Audi dealership!
Darren Hanson
6 days ago
I just picked up my second lease with Lynbrook Audi. Wilson Sanchez was enthusiastic, excellent, patient, and answered all our questions and concerns. Thank you Wilson!I also have to shout out to Felicia Pierre, finance director, she took her time to explain the final paperwork and contract. She clearly explained everything and was extremely helpful.
Andrew Douglas
4 months ago
Jason in the sales department made this the easiest car purchase I've done in my life. Getting a pre-owned car right now with interest rates as what they are, is tough but I'm thankful I met him. If you're in the market he's your guy
Danielle
a month ago
Ronnell Jones was awesome with helping my husband and I secure our new Audi Q5. He was extremely professional, knowledgeable, and assisted us throughout the entire process. 5 stars for Lynbrook Audi and 5 stars for Ronnell. Excited to finally be a part of the Audi family!
M E
5 days ago
I love the staff and professionalism at this dealership. Coldit Thompson Saheed Alabi - GM and Falysha- the Finance Manager were so helpful and got me a great deal on my car. I appreciate you guys.
Brittany H.
5 months ago
Outstanding experience at Audi of Lynbrook thanks to Gustavo! He made my aunt's car leasing process a breeze, offering impeccable service and guidance throughout. His expertise ensured a hassle-free and efficient experience. Highly recommend Gustavo for anyone seeking exceptional car leasing service, truly a professional in his field!
Joshua Carty
a month ago
Shout out to Audi Lyndbrook! A special shout to Henry Paulino & Financial Mgr. Asia. From day one Mr. Paulino was Charming attentive to what I was looking for and got me in the car I wanted. Finalizing with Ms. Asia was flawless she knows her stuff, walked me through everything and easy to understand. Real deal!
Matthew Fernandez
2 months ago
My experience at Audi Lynbrook was 10/10. Wilson Sanchez and Crystal Tiburcio made the process go smoothly from beginning to end. highly recommend you reach out to them.
sahanna branton
3 weeks ago
Jen was absolutely awesome! She didn t skip a beat answering my rapid fire questions. She made me feel at ease with her knowledge of vehicles.I am extremely happy with my new car and will return with my sister , as she is also on the market for an Audi. See you again real soon Jen!
Crystal Wills
2 weeks ago
I had an outstanding experience at Lynbrook Audi. Dax Hemraj was my Salesman. We found him to be upright about everything and honest. We were in and out in no time. There was the BEST car buying experience I e ever had. Even the finance department were honest about what they do! I highly recommend this dealership if you re looking for an Audi.
Konni Thomas
5 months ago
Superb customer service from all employees I interacted with. Carlton specifically went above and beyond for me. I am absolutely satisfied with my car and I plan to be a loyal Audi customer from here on out! All round outstanding experience!
Kabir Zafar
a week ago
I recently inquired about a car from the Audi Lynbrook dealership, and I couldn't be happier with the experience, thanks to Estefania. She was incredibly informative, guiding us through all the features and options available. She was patient, supportive, and genuinely interested in finding the perfect car for my brother and I. Her professionalism and knowledge made the entire process smooth and enjoyable. I highly recommend Estefania to anyone looking for a seamless car-buying experience!
Chelsea Kim
5 months ago
Henry Paulino is the way to go! He was so detailed, considerate, and thorough. He would take time to explain every function and answer every question (small or big). My husband and I had the best experience at the Lynbrook Audi. Thank you Henry!
Carlos Altamirano
8 months ago
Wilson Sanchez was very helpful in my experience since I stepped foot at the dealership. I went to multiple dealers and he set himself apart per his educational approach that only built trust. It helped me clear all my doubts to make an informed decision.He welcomed me to the Audi family in the best manner. My wife and daughter greenlighted the Audi 2023 Q7 right after our first test drive.I very much appreciate his guidance in this process. Very recommended for anyone looking for a new car.
Tommy Toro
2 months ago
I had a fantastic experience at Lynbrook Audi when purchasing my new car. The staff went above and beyond to ensure that I was satisfied with my purchase every step of the way. They were honest, upfront, and genuinely cared about finding the right car for me. The after-sales service has also been exceptional, with the team readily available to assist with any queries or issues. I wouldn't hesitate to recommend Audi in Lynbrook Long Island New York to family and friends."