Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Luck
5 months ago
Was desperate for a knock sensor for friend's car when was in the area on a road trip. Had in stock and staff was helpful. What more can you ask for.

  Alain Guillerme
6 months ago
The inexpensive rotors at Advance are garbage, installed them twice and they warped. After the second time you would think that Advance would offer you at least a store credit. No they will offer you another set of rotors so you can go through the trouble of installing them again, I am now stuck with a full set of rotors I will never use again and out over $400. Advance now known to me as Trail Behind Auto Parts. Found Detroit Axle (detroitaxle) on ebay, over a thousand miles on them and no problems, the ones from Ad. no more than 300 miles and the car would shimmy, and best of all the ones from Detroit are 1/2 the price. GOODBYE ADVANCE, and your uncaring manager in Liberty NY. (I know managers can make exceptions).

  Trebah Smith
7 months ago
Staff here is rude when it comes toUPS drop offs. Should be de-listed as an access point. The people who work here make up arbitrary rules when it comes to package drop off. I was told today my box is too big. It s slightly larger than a file box. Apparently it was because their designated shelf was full of other large boxes . Waste of time.

  Marc Shaffren
8 months ago
This location claims to have a UPS dropoff on-site.However, there is a sign in the window which states that they're not accepting any additional packages and the sign next to it give the location for the UPS customer Center. I've driven up to this location several times, at different times during the day, and found the same sign. It's quite it's quite possible that this location might be a great store for auto parts, but it certainly does not function as a UPS drop off. Based on my experience it should be delisted for UPS.

  micmug covert
3 months ago
Got what I wanted best price around town

  Andrew McLeod
3 years ago
Great service. Just extremely higher end retail priced. Some if the same items on Amazon for 1/3 the price or less. But if you need it fast and can afford to spend $60. on a bulb that costs less than $30. online, this store or the Auto Zone right across the street will suffice.

  Dorothy Thea Muller
6 months ago
Good service, very knowledgeable and lots of inventory.

  QuantumSamurai13
4 years ago
So...after having my headlights go out, I stopped in to see if I can get a replacement bulb. The guys that were there were very helpful and knowledgeable, and helped to remedy the problem. Trevor did an awesome job of finding the problem, and his expertise was impressive.I would highly recommend this car parts store, as their service surpassed my expectations, and the guys were awesome, and should definitely get raises!

  lenny h
5 years ago
You can order everything online, ready to pick up. Discounts are great. They warrantied a starter with a lifetime warranty that I bought over 10 years ago online with no problem. No complaints, I've been to many of their locations.

  H MNG
a year ago
I will Not prefer any one to stop in this store, especially with UPS drop off the, Lady there is very nasty and talks to the customers with disrespectful, the man there uses word like F..K , i Would tell the owners of the Company ADVANCED AUTO PARTS that they should change and use better customer service tellers on this Store 5378 Liberty Location, and UPS should look for another Store Drop Off if they still looking for people to use them in this Area.

  Hilary Sloan
2 years ago
Don t come here to drop off your UPS packages. In spite of it being listed as a drop off point, this location decides at random what packages they ll accept for pickup without listing any size limits on their site or sharing when you call. It s not a drop off point if you can t drop off one box. We will be complaining to UPS.

  Wanda Perez-Zapata
2 years ago
Employees are knowledgeable and helpful, and the store is well supplied, clean,and organized. If they don't have the part and needs to be ordered, it's usually processed in a timely manner.

  Kidd
7 years ago
Used to be really great place to shop for parts. But by all means not competitive with online parts houses. Majority of parts are made in China, India. Oil and lubricants are overpriced in my opinion. Can purchase same oil in Wal-Mart much much cheaper. Not enough employees to cover customers. Also they are not experienced like old school parts house guys. they can't even cross reference a part if their life depends on it.

  Ian
6 years ago
The worst customer service. You literally have to beg the guys at the counter to do their job. I asked for a very simple part, when the guy went into the back he didn't actually look to see if they had the part he just said "nope we don't have it". This is the second time something like this has happened. I'll wait till Monday and get it from napa.

  Cupcake Ty Grant
a year ago
Best place for Parts I have shopped here for several years for different parts Some Semi trucks and Regular trucks and cars

  Baruch J
3 years ago
I came in I asked for a tail light bulb for my car they searched up exactly what type of car I have and I bought the bulbs it was the wrong one I guess it s not written right on there computerI came back they easily returned it and I took the one I need it

  Cherish Ziegler
3 years ago
I Iive right next door to Advanced Auto parts and the manager of the store located in Liberty NY had my car illegally towed. She represents this location and has been harassing me for weeks. I bring my kids to the bus and she comes out yelling and cursing at me with my daughter in the back seat. I am not happy with what Advance Auto Parts is allowing happen by an employee.

  Anthony Ackerley
3 years ago
Part ordered online ready for pick up in about a half hour. Simple transaction, order correct, friendly and professional cashier at pick up.

  Sheryl Ribbons
2 years ago
Great customer service and employees make sure customers leave with what they came in for

  Jo Anna Larson
a year ago
Very helpful! Clean store and friendly staff.

  Shane
6 years ago
Hands down the best parts store in Liberty. They have a lot of experience on the counter and were able to find me parts that Autozone couldn t even find on their computer.

  Carmen Hernandez
4 years ago
The staff at the liberty location are very polite and helpful they go above and beyond to find the correct part u need. They sure beat that other parts store across the street.

  Martin Ruef
5 years ago
Helpful staff, quick, knowledgeable, friendly, and appreciative. Usually have part you want and if not, they can get fast.

  Dianne Freestone
3 years ago
I love advanced auto. The staff is always so friendly and helpful. I always buy all my car needs at advanced auto

  Ana Figueroa
6 years ago
Employees always eager to assist custimers. Reasonable prices on parts. Wide selections. Nicely organized.

  Jose Perez
2 years ago
Nice lady at the counter very well with knolige of parts help me out alot and she spoke spanish

  Christy Argent
3 years ago
They are always super helpful...have good deals....and I'm in and out in a flash.

  Ryan Kersting-Schlimgen
7 years ago
Staff is pretty knowledgeable. Although there can be a wait at times to check out, that is the nature of the business; it takes time to find a part sometimes.

  Kenneth Smith
2 years ago
The counter people are very helpful, some seem to be good mechanics. The store is clean, orderly and

  Janice V
5 years ago
The gentleman that helped me was very knowledgeable in answering my questions. He even gave me a printout of what was wrong with my vehicle and the codes that popped up. Thank you!!