Levittown Ford, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yanci Gonzalez
2 months ago
I was definitely impressed by Brad Simon s expertise, patience, and knowledge. He was able to answer all my questions regarding leasing my new Mach-e since it would be my first time leasing. He made sure I understood the car and I was very impressed by that. He took the time to show me the car even after I had signed off on it. Which was a big deal for me being that this has not been my experience with my previous car from a different dealership. Brad also helped my dad purchase a Ranger and again had a great experience. We re a big family so it s safe to say we ve had different experiences at quite a few dealerships but we can t complain about this one. We felt welcomed and as if being taken care of by family. Brad (sales), Waiel (finance), and Eric (finance) made for our experience to be smooth and stress-free! Also the rest of the staff is nice and friendly. We were greeted and while we looked around they took the time to answer our questions. 10/10 experience and will definitely recommend!

  Dana Aloi
a month ago
My boyfriend and I just leased a beautiful 2023 Ford Edge from Levittown Ford and had a wonderful experience through the whole process. Our sales guy Mike F was very easy to work with , patient and made sure he found the perfect car for our family . Also Erik from finance made that entire process extremely fast and easy! If you re looking for a car I highly reccomend you go to Levittown ford ! You will not be disappointed!!

  Iean Seeraj
3 months ago
My vehicle was dropped off on October 10, 2023, for a list of issues which included transmission issues. The vehicle was ready for pickup on Nov. 2ND,2023 with only the transmission issue fixed as other issues were not needed or parts were needed. I drove it 1HR out east and the transmission was leaking and burning on my exhaust with an awful chemical smell which I have videos of. Took the vehicle back the same day and the service department found that the transmission pan gasket was leaking which was part of the transmission overhaul originally done. Picked up the vehicle on Nov 8th. noticed it was still full of trans fluid and could smell it while driving home. The smell persisted for weeks but didn't take it back in because I was awaiting rental reimbursements which were over $2500 and FORD's extended warranty policy only covered $400. I had confirmation from multiple reps and service advisors that my 10 days were approved and have all case numbers and screenshots of this. Reimbursements were never received from the dealership. DECEMBER 11TH took another drive in an attempt to go back home to Florida and the vehicle started leaking again. Went in the next day and did not like the attitude of the service so I did not leave my vehicle to be serviced and before I left I confirmed that I was receiving the $400 which I should have recorded because I contacted the dealership today and received this message from the GM"I am sorry you are having problems with your F-150. All repairs performed at Levittown Ford Service were performed according to Ford Motor co. standards and procedure. Any reimbursement for money you might have laid out for a loner vehicle must be approved by Ford. Tonia did submit a reimbursement request on your behalf, and it was denied.Unfortunately, because you have you have retained counsel and have an active lemon law case open with Ford, Levittown Ford can no longer be involved with your case.Good luck in the future.Best Regards,Charles RicottoniGeneral Manager "I informed them of the ongoing issues I had with the vehicle and the current lemon lawsuit I am in progress with Ford regarding a settlement because of all the downtime I had with the vehicle which added up to over 3 months since owning this vehicle over the 2 years and some months. A lemon lawsuit does not affect any warranty on the vehicle or extended warranty bought on the original contract. I've requested information regarding this from the dealership via email and did not get a response. I then had to call Ford Customer Rep after 2-30min calls were dropped I got in touch with a nice rep that informed me the reimbursement case was denied because 2/4 rentals I submitted were a BMW which I rented because I had to fly home to Florida and that was only for 4 days the other rentals I had were an F150 pickup for 2 weeks and a Ford Explorer for 1 week which were in NY. I am baffled that this is the response and the dealer does not want to fix issues that arose after they were the only ones that serviced the transmission. I am posting this with no malicious intent but as a warning about the type of service provided by this dealership and the response from upper management. All I want is for my truck to be in fully working condition and not considered a lemon if it is properly fixed. Ford Motor Company Ford Trucks

  Jeff Gross
a week ago
I've visited countless automotive dealerships across Long Island over the years but have never felt compelled to leave a 5-star review until now. My recent encounter with Kevin at Levittown Ford completely changed my perspective on car sales.With an upcoming out-of-state move, I found myself in a position where I no longer needed my truck, despite having six months and over $5,000 in payments left on it. I gave Kevin a heads-up that I was pressed for time and only had 20 minutes to spare. True to his word, Kevin expedited the appraisal process, had the numbers ready within five minutes, and managed to free me from my lease without any additional expenses on my part. All of this, impressively, within the 20-minute window.The efficiency, honesty, and straightforwardness displayed were unparalleled. Handing over my keys and concluding the deal was a breeze. This encounter stands out as the most seamless and satisfying dealership experience I've had in over two decades.

  Philip B.
a week ago
Great experience, Luis Perez-Mendoza was excellent. Highly recommend this dealer. Love the car!

  Michelle Kepalas
a month ago
I recommend Brad Simon for being one of the best non pressure salesmen. The whole crew are friendly and relaxed I will definitely be backLove my Mustang

  Chuck Taylor
a week ago
First class sales staff. No pressure, I was a guest not just a customer. Thanks to Ben for the outstanding service and incredible deal.

  Z F
8 months ago
I bought my 2023 Bronco wildtrak from Levittown Ford. I had a wonderful experience throughout the whole transaction. My sales person Treigh was very friendly and professional. He guided us through the whole process and made sure delivery goes very smooth! Will at finance got us the best deal possible through a credit union! He was very pleasant and professional with no pushing or rushing. Thanks Levittown Ford for making this purchase a wonderful experience!

  Jimmy Valentine
2 months ago
Got a new service rep Elvis. He s definitely the best. Easy to work with. Knows his information and recommendations are accurate. Time is always important to me and he was quick and for the first time ever of dealing with car services in numerous locations and brands this is the first that my car was actually done when it was going to be done. Highly highly recommend Elvis if your looking to go here for a service.

  jonny79ny
2 months ago
Rob Fowler s salesmanship is exceptional; his persistent follow-ups demonstrate a genuine commitment to customer satisfaction. His in-depth knowledge of the truck, coupled with the ability to explain every feature, transformed the buying process into an informative and enjoyable experience. Remarkably, he kept the price within my range, and his transparent approach was a refreshing departure from the typical bait and switch tactics I've encountered before. Rob's integrity and professionalism truly set him apart in the competitive car sales industry. I highly recommend his services.

  Paul Su
2 months ago
Great team at Levittown Ford. Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best.

  Shehan Abeywardena
a month ago
I went to purchase a mustang and Artie Growich was a phenomenal help. He assisted me in test driving the car and writing up all the information without any delay. He also answered each and every question I had, the whole process was extremely smooth thanks to him. While I can t speak for the whole ford team, I can speak on his behalf as he was part of the reason I completed the purchase the same day. Will fawaz also was such a great help and he made the financing and final transition smooth while accommodating for me. Both these individuals are solely why I will come buy a car from this dealership again and recommend it to my friends and family.

  Robert Crespi
4 months ago
Went to look at cars and ended up leasing one ! Great experience at this dealership. Robert F was very informative about all aspects of the cars and the financing available. This dealership and its salesperson was a great experience and a no hassle push to buy a car. They went slow and explained every question we had. I will definitely recommend them to anyone looking for a stress free car shopping experience. We'll DONE

  sara almlah
2 months ago
Great experience at Ford Levittown! Spencer was my salesman and was super personable, patient, and helpful. Darnel the sales manager was super accomdating and was able to help us close the deal. Rob was also very helpful! Great dealership with great staff and would definitely come again- super excited about my new Bronco.

  Anthony Vicari Jr.
3 months ago
Go see Artie over at Levittown Ford for you next vehicle purchase/lease. You will not be disappointed. Artie is the true meaning of an "up and coming" salesman to watch out for. He knows his business. For an added bonus hopefully you have the pleasure of finishing up the deal with Eric. No surprises, straight forward, what they tell you is what you get. Would definitely give more stars if they were available.

  Pamela Geslak
5 months ago
I just brought my explorer in for its first oil change at the service center and was helped by service advisor Alexis Bell. Alexis was fantastic she noticed that there were no Ford points added to my account, so she made a phone call and made sure my points were added onto my account. As my first maintenance check, small repair and oil change were going to take some time she arranged to have me brought home until the work was done. I am so impressed with the customer service I received. Alexis was very personable, professional and efficient. I would highly recommend using Levittown Ford, not only their service center but the dealership itself as that is were I originally bought my car and received the same courteous, helpful service.

  Osmar Martinez
2 months ago
I just bought an explorer from Levittown ford yesterday. The transaction couldn t have been any smoother thanks to Zaid Badsha. I was in and out within an hour. He had everything set up for when I arrived. I was searching for an explorer throughout the city and Long Island the past couple of weeks and had nothing but bad luck. Some places wouldn t work with the price while others were flat out rude. I m honestly happy with my purchase, and highly recommend if you are looking for a car to go to Levittown ford and ask for Zaid. If I ever buy another ford in the future I definitely will be buying it from here.

  Abby Helf
4 months ago
The worst experience we ve ever had buying a car, let alone from a dealership. My boyfriend loves cars, especially Fords, so he is no newbie when it comes to buying/trading cars.We were coming from 4 hours away to trade for an Expedition. We reached out to them the week prior and let them run credit, submitted all the necessary documents like insurance, title etc. so that when we were down there it would be a smooth process. It could not have been further from that. We were at the dealership in total for 6 hours (with a toddler). They were not ready for us at all with the loan or the trade paperwork. They offered us a low price for our trade which okay that s the market but still it was a rare Focus RS super clean with low miles. They ran my credit 3 times, and asked for every single piece of paper or information that we had previously given them the week prior via email, text or online. At the time of the deal they assured us they would return our plates so we didn t have to. We got a letter in the mail from DMV a few months later that my boyfriend s license was suspended due to not returning plates. Turns out they were sitting in the sales persons desk the entire time. The cherry on top is how disgusting the car was. We bought a $40,000 car and the inside was gross. And let s not forget the gas light was on so we pulled out of the dealership and had to immediately stop for gas. It was literally a joke. If we hadn t come from 4 hours away we would have walked out.All I can say is that last week I purchased a car from a local dealership and from the time I walked in to the time I walked out I was there for 2 hours. The car was detailed, the tank was full and they were on top of their game. What a difference from Levittown Ford.

  heidi Bernstein
3 months ago
I can only say great things about my experience at Levittown Ford and SPENCER DARO! Not only was he professional and knowledgeable, he had patience when I needed to ask SO many questions. He even went as far as to make sure I received the best deal possible and had the car when promised.

  Sam Abed
5 months ago
I had an outstanding experience with my car purchase, thanks to the exceptional assistance provided by the salesperson (Matthew Monahan) at this dealership. Matthew s knowledge, patience, and friendly demeanor made the entire process smooth and enjoyable. I felt genuinely valued as a customer, and I'm thrilled with my new car. Highly recommend their expertise and customer-centric approach!

  Raywilliam Ramirez
2 months ago
Leo was an amazing sales person he worked my deal & showed me the vehicle I m sad I couldn t not buy from him. On the other hand general manager Darnell should not have a job horrible disrespectful & does not know how to conduct business didn t want to seek financing without my 5,000 dollar deposit when I made it clear I could have bought the truck cash if I wasn t approved Darnell next time you blow a customer out the door know who your talking to Google me Raywilliam Ramirez I m a million dollar real estate investor & could have bought the truck cash your ignorant & should not have a place nor seat as a gm I hope your gsm fires you & you learn a valuable lesson on how to treat people

  Ashley Roestenberg
a month ago
Rob made the process of getting a vehicle so easy. Such a pleasant and nice guy! If you're looking for an easy transition don't think twice about going to Levittown Ford with Rob! 5 stars.

  AIR104
6 months ago
Just bought a car from Brad Simon from Levittown Ford. He was an awesome sales man. He talked with me, made me feel like I was important. Answered my questions, helped me understand how my Mustang operated. Last car I bought, the sales person wouldn't even talk to me. Just told me to fill out the forms while he was on the phone. I will definitely be coming back here for my future cars. Would highly recommend this location to anyone who wants to buy a car.

  larry lacalandra
2 months ago
Rob was amazing!!! He was very efficient. He explained everything to me , making sure I understood everything . He even stayed 2 hours later to make sure everything was perfect with my Ford Explorer. Highly recommend Rob. I will be back.

  Dylan Teitelbaum
a month ago
I worked with spencer and he made the process as smooth and effortless as possible. He took care of everything so all I had to do was basically just show up! Very much appreciate the ease of working with Levittown Ford and Spencer

  diane guzman
6 months ago
My explorer was picked up yesterday. Had a small glitch with Jeff Regarding the service of my vehicle. But This morning Andrew being the excellent supervisor he is was able to rectify the situation to my satisfaction And my truck will be back by the close of day.Than you Andrew Especially, For your understanding this morning and having excellent managerial skills. Derek and Hailey forExcellent customer service.

  j.
2 months ago
I typically don't write reviews but as a first time car buyer I had no clue where to start or even how . but this young handsome salesmen by the name of Spencer daro was an absolute gem to deal with . 10/10 I highly recommend going to this ford dealership and working with Spencer especially .

  TOM MALONE
2 days ago
Leo was excellent and helped us get the car we wanted.. ford manager makes us feel like family and has built strong relationship.

  Steven Ambrosino
4 months ago
My salesman Rob Fowler and the rest of the team from Levittown Ford was a pleasure to deal with. They were upfront, honest and didn t try to do the typical salesman pitch which was refreshing. They were accommodating in purchasing a new truck and made it easy. Definitely recommend coming here to buy a new car.

  Marcos03
2 months ago
I had a great experience buying a new truck here. Brad took care of us and made the process smooth. He was very respectful, helpful, patient, and nice. 10/10 experience :)