Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Martin Stein
3 years ago
My car showed a "check brake pads" sign and signaled that it needs immediate attention. Andy was able to give me an appointment on short notice and fixed it. From the beginning on, he was transparent about the price and very friendly to work with. As I was curious, he explained to me how the brakes work and let me watch him fix it. He showed great attention to all details, noticing some other minor things on the car that he fixed on the go and for free. In the end, I had learned a bunch, my car was fixed, and all for a very fair price.I haven't found a better shop around Ithaca yet - highly recommended.
Michael Stewart
8 years ago
These guys were very honest, and did the repair for a fraction of one of the chain / dealers would have charged - less than $100 for a brake job, including the higher grade parts (which they let me buy separately). The shop isn't fancy, and the guys are hard working / down and dirty get it done kind of mechanics, so if you need a corporate auto repair shop this isn't the place for you.
Zachariah C
2 years ago
The owner operator is honest and fair priced. He will show you the bad part and explain why it's bad and why it's necessary to replace it. Compare his prices with competitors and you'll be going to Willow Tree.
Marty Demarest
8 years ago
I've been going to Willowtree for more than 15 years, and they are far and away the best auto service ever. They are honest, competent, and thorough.. Oh, and reasonable. They alert you to possible problems and the least expensive way to fix them. When they fix my car I KNOW that it's fixed right and that my ride is safe. If you need auto repair in the Ithaca, tompkins county area, there is only one place to go: Willowtree.
Robert Willsey
3 years ago
Fair pricing and honest work. Diagnosed and repaired my vehicle quickly. Was my first experience with them and I will go back if I need them again.
Patrick Hancy
7 years ago
We were quoted $500+ by the dealer for a simple repair. Then the next day they told us that the part would cost another $100. We ordered the part on Amazon for $80 and Willow Tree installed it for less than $60.
Daniel
7 years ago
Fantastic, I have never seen something like this before. The business model is straight forward (a la cartalk on WSKG): Diagnosing is free within reason, they purchase the parts online for you at no added cost or you can bring your parts and they only charge the labor time it takes to fix at a very competitive local rate. How awesome, I paid 650 USD for a repair that was quoted elsewhere at 1600 USD - I kidd you not....Yes, there is no wifi, iced coffee or waiting room with massage chair, the repair took a day longer than promised and you should wear boots when getting out the car - but holy cow I saved a grand....
Randy Warner
7 years ago
Dennis and Mike are Darn Good mechanics. Both have a heart of gold. There's a reason everybody goes there. For a local shop, you just can't beat the value! Just don't be in a hurry! Lol!
Mike Smith
3 years ago
First time using willow tree I brought my Cadillac to him for a rack and pinion install and to have my break line fixed he was very communicative on what was done an what needed to be done and was right on the job their was no run around or procrastinating I checked everything I asked him too he was.very polite and confident in what he had done and as far as the bill for it all I was nervous because I new it was a big job and what went into it and when he dropped the damage on me I didn t know what to do throw the money on the counter and run before he realized he only charged me that much I was confused and very pleased with the whole experience much appreciated will be a return customer and would highly recommend him
Manuel Negrete
7 years ago
He is an honest person. Good mechanic and prices are reasonable.
Alex B
11 years ago
Excellent!! amazing experience here, not only are they knowledgeable, they are honest and dont charge you through the roof. Always a pleasure
Chandler Benson
2 years ago
Andy always takes care of his customers with great service and affordable rates
Leann Magee
4 years ago
Great place to get your car fixed great owner and fair prices
Andrew Hughes
7 years ago
Dennis has been my mechanic for many years. Always fair and honest.
Rebecca Bachelor
8 years ago
Good if you dont need you vehicle any time in the next year! Slow and rude. Do NOT recommend
Matt Boardman
3 years ago
Excellent service and the price was really reasonable. Highly recommended.
Manuel Negrete
6 years ago
Very good service. Not expensive. I recommend it.
michael Blodgett
3 years ago
Easy to talk to. Will explain if you do not understand
Michael Glass
6 years ago
Great staff and Dennis is the man for the job
Estefan�a Alvarado
7 years ago
Best mechanic in town.
Kelly Reeves
3 years ago
Good quality work
Lori Ramirez
2 years ago
Not saying negative
Carmen Santiago
5 years ago
good place