Woodstock Harley-Davidson

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Blenis
4 weeks ago
After dealing with other local Harley dealerships, Woodstock was by far the best to deal with. They were transparent with everything. Very fair on my trade-in. They did not aggressively try and push me into anything. Great people to deal with.

  Alan S.
2 weeks ago
Update: Ok, all below the same and more. Traded in my bike on a used Lowrider ST- I wanted to upgrade so that I could munch lots more highway miles. This team made it all work, and I could not be happier. Fred and Dan helped me out big time. No b.s, no hidden anything. I was so stoked I wound up buying some new boots for the new bike (on sale!). I will steer as much HD business to this Hudson Valley business as I can.Summary: This is a friendly no hassle dealership that really puts the client first. I am very happy with my new bike purchase and came away with nothing but positive feelings. For due diligence, I did visit three different Harley dealerships in total in the purchase journey, and Woodstock was the best experience by far. Shout out to Dan in sales and Fred in finance - they were absolute professionals.Additional color: I was looking at bikes at Woodstock for probably three years before I purchased. Initially I was interested in a used bike they had on the floor, a Triumph, as my first motorcycle. They were absolutely patient with me, going so far as to offering to practice on the bike until I felt confident. In the end, I decided my first bike should be as beginner friendly as possible. So I purchased a used Ninja400 elsewhere. After riding for a little over a year, I had figured out what I wanted for my next bike - and most of the things I did not like about the Ninja. To be honest, I was not considering a Harley at all. (In a separate bike review I will go into all of those reasons). Yet, over the time I had the Ninja I kept stopping in at Woodstock to talk bikes, accessories, etc. Very, very friendly folks. In the end, I felt like I should give Harley a shot before I purchased. The result was the purchase in November of a Nightster Special in blue. I absolutely love it, and will post a full review when I get to 1,000 miles, which will be soon. Regarding Woodstock, the whole experience was so candid and friendly. I told them upfront I was not buying that day, and they respected that. I learned so much about the new revolution max engines and the thinking that went in to the new Nightster. And when I say honest, they were honest- including the flaws on the bike! Meanwhile, I am sure you have heard or experienced stories of Harley dealerships - I ran into behavior I did not love at the other two dealerships. I did not have those issues with Woodstock. We went through every cost and charge and they helped me out wherever they could, including but not only manufacturer incentives from Harley for purchasing late in the year. My only suggestion is to make sure you speak with Dan or one of the other guys on the floor - they have access to way more bikes than you see initially on the floor.

  Rich Aquilia
11 months ago
Nice friendly staff and beautiful area. We rode up from Queens NYC and my pal Giancarlo ended up buying a Tbag. Thanks Jim for your assistance and suggestions. We shall be back when the weather is more cooperative.

  Greg Bradford
2 years ago
Harley Davidson is one of the coolest organizations I ve ever been a part of. What s strange is, it took me 65 years to discover .Seriously Don t wait so long!Woodstock Harley is a very comfortable place. The perfect blend of Attention,and freedom to leisurely browse. It really is all good

  Mary Mauro
2 years ago
Nice place. Customer service was extremely nice. The associate there Lisa was super helpful and friendly.

  hercrypto
6 years ago
Its a must go to. The village is incredible. Mountains are spectacular. The shop is really nice, huge selection of Harley merchandise and the real deal. I was just stopping in for a shirt, and stayed for over an hour.

  Kathleen Kelly
5 years ago
Went to tent sale today and found some bargains on shirts and sweatshirts! Buy one get 2nd for 50% off! Tanks $5 off!

  Anthony D
a year ago
Really nice, clean place! From the first time I walked through their door, to the second I rode off the lot with my new Low Rider S they've been treating me like family. They're very friendly to me every time I stop in. Everyone here is very nice, helpful and a pleasure to work with. They didn't make me feel pressured into anything and they were very helpful in determining what bike is best for me. Their test ride course is awesome too! Lets you really get to know the bike you're riding. Definitely check them out!

  William Kimbark
10 months ago
I trusted in this store and all I received was disappointment. Asked to have my directionals repaired. I brought some new parts. 5 weeks and 3-4 calls later, I'm guessing 3ish hours labor, and some backordered parts, I'm guessing because I didnt receive an itemized bill. I got less than half of what I asked for. Some of what I didn't ask for and pushed out the door. They didn't do some of what I asked for. And I'm finally, after 6 weeks getting some of the parts I asked for.I know It's an old bike.If they didn't want to work on it, they should have done what Maroneys harley did. Tell me they won't work on it.Total waist of my time and money.

  Joel Smythe
2 years ago
Great staff. Super helpful not pushy! Picked up a 2021 Fatboy. Special thanks to Tyler and Sal!

  Cindi Balestra
11 months ago
Absolutely awesome staff great selection of clothing and accessories. Went there as we had a gift card bought a battery.Would definitely go back.

  Rick Paolino
a month ago
Great people from sales, service, clothing and parts.

  tcicardo
3 months ago
Fred went above and beyond. Smooth transaction and delivery

  Charlie Lozensky
2 years ago
Nice place. Beautiful bikes, very nice employees. I was just looking with no intention to buy and all of this sales Associates were extremely friendly and knowledgeable. And, I ride a Honda. Just wish Harley would lower their prices by $3,000 to $5,000.

  jeff faunce
a year ago
A good Harley dealer to visit, been here twice and got everyting we were looking for or needed. Great staff willing to talk to ya and answer any questions you might have. Lots of bikes, new and used. Top notch dealer.

  Vincent Napoli
a year ago
Was there to pick up the 21 sportster S that was in for the 2nd time due to Harley having installed the incorrect part in the starter clutch. The service staff are super friendly and the mechanic spent hours arguing with Harley to convince them they messed up. Hats off to the staff for taking care of us

  Derek D
a year ago
On Oct 11 I was in Rhinebeck NY with a friend hiking and came back to my 21 Roadglide to leave. The ignition switch popped up with I went to unlock it and the tumblers were out of line so I could not unlock the fork to leave. I called Woodstock Harley at 415pm and to my surprise they sent a tech out with a Sprinter van to my location about 15-20 mins from the dealership, even though they closed at 5pm. They were able to get me back on the road that night and we were able to ride the 2.5 hours back to NJ with no issues. I would just like to thank the owner, girl who answered the phone and service tech for their help and excellent customer service. I am truly thankful for your kindness.

  Jim Mulligan
2 years ago
Great group of guys here. Sal and Tyler were great to work with and I highly recommend them if looking to buy. They're very low (to no) pressure and had great follow up. I just wish I could have come back up for the bike!

  Jason Cable
9 months ago
Awesome customer service on the phone and better as you walk I'm. I was asked if I needed help with anything right from the start. Don't get that from other Dealers.

  DR
2 years ago
The staff at Woodstock Harley-Davidson were friendly, knowledgeable and accommodating. They guided me through the purchase process, without pressure, and they made me feel comfortable with my purchase. They are all professionals who are good at what they do. They also followed up with me to see if there was anything else I needed. I appreciate all the help and information I received when purchasing my new bike, and parts, and I would highly recommend Woodstock Harley-Davidson for all your bike needs.

  bill Schmidt
2 years ago
I was very happy with the service dept. I would like to thank Phil the service manager and his assistant Kevin, also Anthony the technician that worked on my bike installing led lighting and some other goodies they kept in touch with me explained everything to me they exceeded my expectations and i feel much safer with updated lighting HIGHLY RECOMMENDED!!!!!! THANKS WOODSTOCK HARLEY SERVICE DEPT

  G.R.D.
a year ago
I was visiting from Toronto Canada and had a chance to visit Woodstock Harley before I departed......Amazing place !! huge selection of bikes, apparel & accessories!!Being in need of some t-shirts and other souviners to take back with me, I asked for the help of Lisa, who made quick work of navigating me through all the possibilities to find exactly what I needed!!Thanks again!! :) It made for gifts that all recipients were thrilled with! :)

  Ed Jones
a year ago
My wife and I were in the Catskills for a few days of riding when the engine light popped on. The crew here got right in and found a loose connection. Back on the road in an hour. Great folks! Great service! TY

  Cam Forbes
8 months ago
Friendly and helpful staff. Great selection of bikes, parts, and accessories and all the motorclothes you could imagine.

  GREGORY MINER
3 weeks ago
Friendly atmosphere, with knowledgeable service

  Jason LaFalce
3 years ago
I recently used Woodstock Harley to do some motor work on my 2019 ultra limited. Excellent customer service very friendly and knowledgeable. Was having issues with a tick I was hearing in the bike. They heard the ticking noise and corrected the problem under full warranty. I highly recommend the service department as well as the parts counter. Extremely satisfied with the whole experience. Will definitely recommend to others. Thanks Woodstock Harley for a job well done

  Bob Smith
3 years ago
Traded in a 14 Limited with 70K on it for a 2021 SGS & They offered my 50% more money for the bike than my local dealer did. Easy to work with & everyone that I talked to was friendly, informative & helpful. I will be coming back for service & future upgrades to the new ride.

  christina grubel
2 years ago
This is the first review I have ever written. I would just like to say thank you so much to the service department and mechanics at Woodstock Harley-davidson who worked on my 2015 road glide . They fixed my flat tire quickly and addressed some other issues I was having with my bike . I took my bike there originally because they were the closest dealer to me at the time . I will continue to go there to get my service and other work done because of the great job they did..The bike feels awesome thank you.

  Harry Jaycox
8 months ago
Great place , very helpful staff , ask for Fred !!

  JB Glenn
5 years ago
One of the most friendliest dealerships that I have ever walked through the doors for a visit. All the staff said a friendly hello as they passed by; Sales were knowledgeable w/zero pressure gimmicks to try n make their quotas. Their selection from display bikes, the much desired accessories, to motor clothing were in healthy supply.