Grease Monkey

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Frichette
a month ago
Stopped in for an overdue oil change, and they were absolutely great! Super friendly, they were able to get me in quickly, and did an amazing job in a timely manner. Im always worried about spending hours to get my car serviced, NOT an issue here. The manager, Mike, was on top of everything and in control of the store, very kind to the employees (which i always love to see). He was very knowledgable, super friendly and helpful!!! The office was comfortable to wait in, nice and clean and they have coffee & tea available for customers.This is defintely my new go to place!!

  J Perusse
a month ago
These guys are fantastic. I had an inspection, oil change, tire rotation, and an engine flush. They were polite and up front and when I had a question about a service they responded immediately. Great service!

  Susan Chazik
2 weeks ago
Quick, efficient and HONEST!! Thank you for doing a proper oil change and fixing issues that the dealer screwed up! You have regular customers with us! Highly recommend!!

  Linda Yassky
2 months ago
Ali and his team are awesome. I have been here many times and am never disappointed. It is hands down the nicest service waiting area in Kingston, sunny, clean and quiet. On the car-side, they are thorough, fast and never try to upsell me! A win- win!!!!!

  Annette Wehrhahn
a month ago
I got an inspection and new tires super fast! They told me I could hold off on break pads for another few months. Very much appreciate these friendly honest folks!

  Jade Waring
2 months ago
Exceptional customer service and very fast work! I was impressed how quickly I was in and out. 10/10 recommend coming here!

  Manal Judeh
7 months ago
I was immediately greeted by a Grease Monkey employee with kindness. This is my third time getting my car, serviced here; I have nothing but great things to say about the staff and services that were provided. Great team they got me in and out and my car runs amazing , thank you ; will be back for more car servicing !Services: Tires, Brakes, Oil changeServices: Tires, Brakes, Oil change

  Reilly JeckerByrne
10 months ago
Went here to get some photos taken of my new car for my insurance company. Service was quick and friendly. Their waiting area is comfortable and has drinks and cozy chairs. Overall definitely a good spot though I can't speak to their car wash or general mechanics quality. Definitely a thumbs up from me though.

  Karl Rasmussen
a month ago
These guys are fast and always willing to help out with random issues. Great people and a great place.

  Abby Russell
6 months ago
Update: as I look at the other reviews here I notice that someone has replied to most of them but coincidentally enough not to mine. Again just another reason I ll pass on this establishment. I ll take my car somewhere else where they re competent enough to do a simple oil change. A place that isn t comfortable lying to its customers and stealing their money. And finally thank you for not responding or trying to rectify this issue I will be calling the better business bureau as well as anyone else I can to ensure this doesn t happen again to another dumb girl trying to get an oil change.Way to go greasy theives, you can bury your heads all you want eventually your wrong doing will catch up to you.I took my brand new car here for my first oil change. I never write bad reviews because I don t usually see a point. However, this time I couldn t not write this and warn others of the possible harm grease monkey can do to your vehicle. My second oil change came up at the same time I needed to have a recall fixed on my car so I figured it would be easier to just have it done at the dealership. Much to my surprise the mechanic called me out to my car to speak to me. He started to reprimand me for never having my oil changed in the car. I argued with him that I did have it changed and he proceeded to show me the oil in my car that had pieces of metal in it and also showed me how when a new car has the first oil change the seal is broken, the seal had not been broken. I went in my glove box and showed him my receipt for grease monkey for the oil change they said they performed on my car. He said that with absolute certainty the oil had NEVER been changed on my car. Can you imagine!? Can you imagine is this is normal practice for this business!? I wonder how many fake oil changes it would take before your motor blows? Not to mention this fake oil change ran me about $135. I m literally disgusted and can only imagine this is routine practice, even more so because I m just a dumb girl.

  Ruth Martz
7 months ago
The shop was clean. The service I had was fast and the staff was friendly. I love that I could see the service technicians working on my vehicle. Overall A great experience.Service: Oil changeService: Oil change

  Kristie Wikane
a year ago
Wow. I can not say enough nice things about my experience at Grease Monkey in Kingston. I have had my vehicles serviced for many years at Jiffy Lube on 9W, but after my last oil change there I was ready for a change.When I arrived at Grease Monkey I was immediately welcomed and asked about the services my vehicle required. I entered their comfortable waiting room where there were free beverages and WiFi. They did a quick safety check of my car, checked fluid levels, changed the oil, and vacuumed the passenger area.It was a great service for a fair price. Everyone was so polite and respectful. If this level of service continues, I'll be a lifelong customer. A wonderful addition to Kingston!!Service: Oil change

  R. Ro
2 months ago
Waiting room was very cold. Employees were rude and not helpful. My first experience was unsatisfactory. Prices not available, services limited.

  Ashley L
7 months ago
I went in for an oil change yesterday and they spilled dirty grease all over my engine block. They lied about topping off my fluids and tried to convince me that the mess they made of my engine was an "oil leak". I only opened the hood to see the mess he made because I happened to bc completely out of washer fluid when I went in. Looking at the receipt, it said that he filled that. I tested it, and it was still empty. I called to confirm the services provided, and the guy told me that my windshield washer fluid tank must be leaky, and swore he topped it off. I went and bought a jug of washer fluid, poured 3/4 of it into my washer fluid reservoir and brought the almost empty bottle back to the location. The man I interacted with would not give me his name. Just another underqualified place thats perfectly fine with lying to customers and providing subpar services. Neither my oil tank nor my wiper fluid reservoir are leaky.

  Bernadette Reilly
a year ago
Great place, awesome service! My son went to grease monkey to get an oil change. Dan and Robin were awesome! Not only did Dan do an oil change, he took a real good look at the car. Dan and Robin went out of their way to explain and point out certain issues with the car that my son needs to address in order for his car to pass InspectionService: Oil change

  No.1 Supplement
a year ago
This place is GREAT! Pulled in and got my oil changed right away, didn't even wait 25 minutes. Car was completed checked front to back and fluids all topped off. Wonderful service and very friendly!Services: Brakes, Oil changeServices: Brakes, Oil change

  Andrew Murphy
a year ago
These people are great. The second I walk in they are friendly, get the job done right and quick, and I trust them here. Great place. They're full oil change includes a lot and is worth the price. I recommend definitely going here.Services: Electrical, Oil changeServices: Electrical, Oil change

  Bryan McMillan
11 months ago
The car wash was pretty poor for the max price. Although the vacuum service was free.I also tried to have a Carco inspection done and the technician said at first that I needed to make an appointment for the following week and proceeded to not assist me with making an appointment for the week because they don t know the schedule . I asked to be able to know the schedule, to be able schedule and I received a blank stare and a Sorry I can t help you, I don t know the schedule. ???? One of the most confusing interactions and a indifferent response to my inquiries. I did not have a good experience during my business transaction.

  natalie cyr
2 years ago
I am very pleased with the mechanic's knowledge and keeping me in-the-loop about the process and how polite everyone there was to me. The total price for all the services I received was reasonable. The place inside and out is very clean and comfortable. I had brought my own auto part with me asking if that was okay and it was, they used my part, no questions asked. The bonus was they vacuumed the car! How nice to get into a clean car (and it was in need of a good vacuum, very dirty). I trust the service they provided at Grease Monkey, where the other name place down the road I did not. Give them a try!UPDATED 6-17-2021I had another great experience. I had a part for my window (regulator & motor) that needed to be installed. I made an appointment, they took the car right away, an hour later it was completed. The window was previously being held in the up position with tape (extra sticky in the hot sun) and Grease Monkey employees not only replaced the part, but they also cleaned off all the sticky tape residue from the window and door frame! I am once again very pleased.UPDATED 8/2/21Still the best!Services: General repairs & maintenance, Auto engine diagnostic

  Adie Russell
2 months ago
Super fast, great service, lovely people.

  Jackie Frole
2 years ago
Stopped in for a quick car wash but also needed my oil changed. They were super fast and checked the entire car. Also replaced my air filters which I had never changed, they also told me about a $15 off coupon which was great. The whole service took less than 20 minutes. Would definitely return!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Amber Lockwood
a year ago
What a refreshingly wonderful experience. I came in for an oil change and was helped by Ali, who was friendly and helpful. The oil change was insanely quick and reasonably priced. The waiting area was lovely. I could not have asked for more.Service: Oil changeService: Oil change

  Katelyn Neff
a year ago
I just called to make an appointment and the receptionist squeezed me in on a Saturday, because I am a farmer who works during the week. So sweet! I haven t had the apt yet but I had to highlight this really kind person who helped me out Thank you!!

  Peter Hamady
a year ago
Called to confirm correct oil in stock and filter included for Mini Cooper S. Yes! - come on in was the reply. On arrival 30 min later the correct filter not in stock. You didn t ask about the filter was the comedic response. perfectly content to waste customer time. Bye bye.

  Skip
3 years ago
Went in for an oil change and got a new friend. This place is so big and clean. The guys were friendly, professional, quick and thorough. Not only did they do the oil change, checked the air filters, all fluids, tires, vacuumed the car out including the trunk AND tossed in a free car wash!!! That brought me back to many years ago when going to a gas station, they pumped the gas, washed the windows and checked the oil. This was like that again. Love this place. It's right off 199 in Kingston right before Staples.Services: Air & cabin filter replacement, Battery, Oil change

  Gilton Mercado
2 years ago
Upon arrival I asked which oil options I wanted. I chose fully synthetic for 94.?? I thought I was going to get charge that amount plus taxes. I was not informed prior to service that I was going to get hit with an additional 20 bucks for the extra oil. I just wish the owner would have informed me prior to service. Otherwise service was fine. I love Mobil 1.Service: Oil change

  Rachel Scott
a year ago
I brought my van in 30 mins before closing , in 20 mins I had my complimentary coffee while waiting , an oil change , paid and was heading out . Nice quick service , the guy here is always nice . Like the coffee machine addition!

  Dawn-Marie Mazzone
2 years ago
Great service! Stopped in for a oil change and they were professional and FAST in getting the job done. Loved the free coffee while waiting. Will definitely be returning. Thank you Grease Monkey!!Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Karl Lucas
2 years ago
Wonderful experience, they were professional and quick and fair and extremely thoughtful. Also, their building is clean and airy and they offer free coffee, drinks and snacks. Please go here, not jiffy lube. They're more personal and fair and so appreciative of your business.Service: Oil changeService: Oil change

  Jeff Logan
3 years ago
Super clean and incredible professional service. No pressures to add services. Car always in view. Everything explained. Full understanding of manufacturers recommendations on oil and filters. Great to have a local station for service owned by people that care about quality and courteous service.