Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sponge Bob
9 months ago
It was a decent auto parts store. There only seemed to be one entrance that comes very quick if headed north on Albany Avenue . So it's easy to miss. Headed south, you may see Advance sooner, but need to cross two lanes of traffic to pull into the parking lot. So it is not the easiest place to get in and out of. Fortunately for this Advance, there are not many options close by. So that probably helps them.There seems to be adequate parking with some parking in front as well as on the side. You probably could pull into the lot for the businesses next door if you miss the entrance. They may not be thrilled, but it's probably safer than trying to get over to the proper parking lot. You only have to cross a small patch of grass.I parked in front, and it wasn't the cleanest place ever. But not totally filthy either. There was a nasty smell of trash coming from dumpsters outside the Advance on the other side of the building, between advance and the road for the next door business's.The inside of this Advance seemed pretty much up to snuff. No things were not perfect. But without looking too close, things seemed somewhat organized and clean. I only stopped in for a quick item. So it wasn't a review I planned on doing.I did this review only because I like to patronize small business's over big corporate. But in this case, the big corporate business is one of the few choices. Maybe the only choice close by. And although not so great before you get inside. Inside this Advance is a world that many folks will need and use. I didn't expect wonderful things. But they provide the things folks may need, in a decent environment.

  Christina Reilly
6 months ago
Great Service and customer care. This stores associates knew what to do and how to do it.

  Dominick N
3 years ago
I had a great experience here at this location recently buying a new starter for my mother's older civic the person working was friendly and helpful got me in and out with what I needed and knew his stuff. Makes a big difference when the people have a good attitude and act with professionalism and that's exactly what I was met with when I made my purchase here.

  Diana Matos
a year ago
Went with a friend to purchase an item that was needed & received fast & friendly service. Definitely will b going back if ever I need another item for my vehicle. I highly recommend this place to anyone in need of vehicle items.

  Shaun G
2 years ago
Bob really helped me out this morning. As it s the cornerstone of my own employment, I cannot say enough how much it means to me when somebody actually cares about customer service. 5 stars bob. Thank you- Shaun JSP

  Patricia Backmon
5 years ago
The manager or whoever with the long hair was so rude. Literally waited on line for 10 mins while another girl was on the phone and he helped another customer in front of me which was fine. But then as he finished with the customer, he received a phone call and instead of putting it on hold to take care of the customers waiting on line, he proceeds to take the phone call and help the customer on the phone. Yet here I am waiting still going on 20 mins.

  Will
10 years ago
Went in to order a air filter and was told they had none on hand and would have to order it and that it would be they in a couple of days I told them sure no problem I paid left when I got home I looked at the recite and noticed they charged me for the delivery but never said anything about a deliver charge so I called to cancel it I was told sure but I would still be charged the $6 delivery charge and this is Sunday afternoon. My lesson never per-pay with these guys and check all charges before you pay. If you have to go here be careful because you may find yourself paying more then you need to.

  peggy slater
2 months ago
Great service and helpful

  Paul Nuccio
a year ago
Thank you for your help and letting match up the Marine fan belt with the one I snapped.Thank you and Thank God that I'm able to get out on the water without overheating!

  Rob Wells
6 years ago
Only getting four stars because every time I go there I have to wait in a long line to be waited on. They need more help and or one line for just check out while another line when you need help finding parts. Other then that they have always had what I needed to repair my cars

  Anne Cohen Massi
12 years ago
The manager and one of the staff were AMAZING in helping us replace the bulbs in the Volvo S60, going above and beyond. We ended up needing a different part which had to be ordered. THEY ARE WONDERFUL HERE!

  M William M
4 years ago
I bought a pair of 1800 lb ratchet straps and the handle litterally broke off in the parking lot. They are the same weight rate as a pair I bought 3 years from the same store but quality was absolutely TRASH. They did swap them out for me but they did not have the 1800 lb straps without a plastic handle so I had to settle for a lighter set but better quality. Not very happy. Nextime I will stick to good ole Wal-Mart

  Helene Czech
2 years ago
Amazing customer service! Justin was super helpful and provided over the top service. Recommend highly!

  Richard Buck
6 years ago
Staff is helpful, responsive and friendly. They have even held the door for me five minutes after they officially closed so I could get my parts.

  Michael Esposito
6 years ago
Great customer service, Thanks to Rhonda. She greeted me and helped me find everything I needed. hey also had almost everything in stock.

  Michele Hillje
2 years ago
Went there because I couldn't get an appt at other garage car was not starting I was going to just buy a charger but they tested car for me it was only the battery they got me one and installed they were great thank you

  Robert Lossow
5 days ago
Great people. Very friendly and helpful

  Gregory Reinhart
a year ago
Great parts store. Accidentally gave this store the wrong review. This is very easily a five star Advanced

  Joeys Poke Shop (JPS)
5 years ago
Great place for auto parts if you go in Albany Avenue make sure you ask for kiko is one of the only people there besides Sue and Ronnie that know what they're doing

  Fred Barreto
5 years ago
Ordered on line and went to pick up the item. The staff had it ready for pick up and we're friendly and helpful for the other items needed

  John Henderson
6 years ago
Just picked up a part I had to order exactly what I needed the guys and gals are great there very knowledgeable

  Joan Coleman
2 years ago
The people are nice. Came out and carried in a battery for me and was very professional

  David S
5 years ago
all ways have great prices and always able to get something I need when I'm on the road

  Tebrue James
6 years ago
Very helpful. They go above and beyond to help ensure you have the right items.

  Jessica Rivera
3 years ago
A guy named David or David is very rude and nasty when i called and hung the phone up on me, because I said auto zone had it cheaper he said maybe you should go there a hung the phone

  Paul Ruine
4 years ago
They come from hiding to serve unlike long lines and distant staff at Auyo zone. Just saying I drive further for human contact and service.

  Josh O
3 years ago
Advance gets some great employees somehow! Very helpful

  Tim Lezon
a year ago
Had the sparkplug and socket I needed unlike Autozone down the road

  Chris Alwell
6 years ago
The store needs a makeover, but the people working there are helpful and attentive.

  Richard Banks
2 years ago
Do not go to Albany Ave location in the evening unless you want to be extremely aggravated, several younger people working that are not interested in helping you, very rude and should be fired...