Mr. Tire Auto Service Centers
4.5 (299)
208 Reynolds Rd, Johnson City, NY 13790
(607) 238-4220
locations.mrtire.com
Claimed
Service options
- In-store pickup
Introduction
Mr. Tire Auto Service Centers, located in Johnson City, NY, offers a range of services including tire shop, auto repair, brake shop, and oil change service. They provide amenities such as a mechanic on-site, restroom, and Wi-Fi, and are LGBTQ+ friendly. The accessibility features include a wheelchair accessible entrance, parking lot, and restroom. They accept various payment methods and recommend appointments for services.
Services offered: Tire shop, Auto repair shop, Brake shop, Oil change service.
Mr. Tire Auto Service Centers Reviews Summary
Pros
- Knowledgeable and friendly staff
- Efficient service with extended hours
- Reasonable prices and good value
- Excellent customer service and professionalism
- Accommodating and trustworthy in recommendations
Cons
- Instances of staff dishonesty and hostility reported
- Inconsistency in service quality among different employees
Suggestions
Improve consistency in service quality among all staff members and ensure transparent communication with customers.
Positive Words
Friendly, knowledgeable, efficient, accommodating, professional, excellent, trustworthy
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Tremblay
a month ago
Staff lied about tires being under state limit in an attempt to scam me out of 2 new tires. I m an industrial inspector by profession, understanding standards is my thing. My tires were well above the minimum, they lied to my face and will lie to yours. Technician did not check to see if parking brake was engaged before moving my vehicle, and the staff was hostile at best. Avoid at all costs, they will do anything to get money.
Jennifer P
3 months ago
I ve had only good experiences using this shop for inspections, tire changeovers, and brakes. They have a great location and extended hours. Special shout out Shawn. He knew what had to be done based on my description, and from initial drop off to communicating by phone to pick up, he was great! I ll definitely use this shop again in the future.
philip nirchi
4 weeks ago
Pulled in to have them check out a low pressure tire. They went above and beyond and checked all of them in addition. Friendly staff and reasonable prices.Thanks for the great service!
Jan Chilson
5 months ago
Superb service! Got four new tires and Coby Pace was very professional in dealing with me, and provided the best price and service to me. Thank you Mr. Pace. Well Done!
Anglin Harris
a month ago
Guys went above and beyond to help me out with parts and pricing option. Best customer service, fellows really looked out for me. Greatly recommend, positive experience.
Mark Jg
6 months ago
I was just leaving the GYM when I noticed a flat tire on my 2018 RAM 1500 pickup truck. Mr. Trie is located just across the street from the GYM. The truck was towed to Mr. Tire at the Reynolds Rd. shop. The Mechanic was able to get me back on the road in no time. The service provided by the mechanic was world class. He was very polite and professional. I really appreciate his efforts. Note: This was on a Sunday Morning just before noon. So lucky to have such a class business open on a Sunday that got me safely on the way.
Crystal Jenkins
8 months ago
I just have to say Sean and Melvin are an amazing team. I schedule to get my car inspected tomorrow, but I called back to see if they could switch it for today. Sean was able adjust my schedule for today. They are very polite and courteous. Being a women you kind of get nervous thinking these kind of places take women for lots of money. But they were the opposite. For any women who sees this post I want you to feel comfortable going there because I did. Great team!!
Jenna Dilello
3 months ago
Quick and reliable. Took my car in for an inspection and oil change without an appointment. Done in no time. Very pleased. Definitely recommend.
L. Adams
7 months ago
You can easily make appointments online and they always have good time frames when you could bring in your car. You have the option to drop it off or stay and wait, either way the service is always fast. Everyone who works there are friendly and you get good pricing, they always try to get you the best deal.
Danny Dalton
2 years ago
Took my car over after a different oil change place in Elmira didn t put the top cap back on. Mr. Tire was very personable and great to work with. They saw I was a quart low on oil, added a quart, cleaned off oil stains off the engine and pipes, and even filled my tires up after seeing a low tire pressure light. Very happy with their service and I d very highly recommend them for any future service. Thank you!!
L El
4 years ago
I am absolutely thrilled with my experiences at Mr. Tire Auto.I was originally apprehensive about bringing my Audi S5 to a franchise location for custom tire size mounting on aftermarket wheels, but Scott took absolute car of it and his staff did a fantastic job.Following that experience, I had them do my brake pads and rotors, and a synthetic oil change. Scott was totally fine with me bringing my own parts and oil, and the price was very fair.Scott is an absolute professional, and he has ensured that Mr Tire in Johnson City will be my go-to for any issues that I have while I am in Binghamton.I have a plethora of experience with well-known custom auto shops in the NYC metro area, and dealing with Scott at Mr. Tire is up there with the best experiences I've had anywhere.Thank you so much Scott!
Jassey Bae
8 months ago
Definitely a place with good people that will have your back. They took us in last min and fixed our tires with quick service. Now I'm worry free and it's all thanks to them. Thanks you Eric and your wonderful team.
Renard Walker
a month ago
Smooth & painless process for NYS inspection & excellent customer service throughout!
Marybeth Annett
a year ago
I cannot say enough about Shawn and his crew. They really know how to help out a stranded driver. My experience with this crew was outstanding! #1 For customer service. On New Years Day to boot. Thank God they were open and able to help me out! They are the best! Thank you Shawn and your crew.
Kenneth Uhuangho
10 months ago
Had 2 nails in my tires having driven up from Canada. They not only took out the nails, they'll not even charge me one cent for fixing the problem.Real stand-up guys. Highly recommended.
Diane Komor
9 months ago
Came to the shop mid morning 7/1 with spare tire on. They were able to fix the flat for me right then and we were on our way in less than 30 minutes ! No charge either!! Recommend them highly
Theresa Sullivan
a year ago
I got all new tires here recently. Cody helped me decide on the best tires for my needs and I was happy with the service as well as the tires.Months later I went back because I heard weird noise after getting my car serviced at a dealership. I went back because I felt comfortable based on my previous experience. He and his staff immediately helped me , found the source of the noise, fixed it and off I went.Very polite. I recommend this place highly .
RY J
a year ago
I noticed there was a few mechanics when I went in yesterday. But there is only one person who would truly actually go above and beyond more than he had to and his name was Kobe. He is hands down one of the best mechanics that mr. Tire has and sadly enough he's leaving soon. So it looks like the only mechanic just actually doing work is going to be not there anymore soon. That's a shame, because that young man needs to be a manager of the entire place because he made me feel so comfortable!
Jason Blackman
2 months ago
Poor service and I will never go there at all the one person who works there does not know how to fix cars and rips them off I will never bring my car here I found a great place to bring my car and the other place does a great job plus I went there again to see if they can do it right but no same thing I will never go back there ever again
Pamela Bidwell
2 years ago
I was quite Pleased with the Customer Service as they were all very Friendly (especially Dennis). They were up front from the beginning as to what my car needed and accomplished the issues quickly as we waited in they're comfortable waiting room. I comparative shopped and found they had the Best Values for my repairs. Will Definitely be Back in the Future.
June Kimble
2 years ago
My car was making a squeaking noise, so I stopped by on a Sunday because I thought my brake pads might need to be replaced. The staff was so nice and kind about checking them and said that they wanted me to feel safe driving my car. They didn't find anything wrong with them and didn't do unnecessary replacements. I needed to replace my windshield wipers also, and they gave me a good discount. I've had my vehicle inspection done twice there, and I trust this Mr. Tire with my car.
Tyler
4 years ago
Needed to get some new tires and the man working offered great, realistic advice for me. I appreciated his honest opinion and the time he took to print different quotes for me. I ended up buying four new tires with road hazard coverage. I was happy with my experience and my tires. Scheduled appointment online the same day and was able to drop off and pick up a few hours later. Will use again!
Kathy Greenmun
5 years ago
I feel so blessed to have found such a great place to work on my vehicle! The guys always do whatever they can do to help me out. They definitely aren't one of the mechanics that you leave wondering why the bill was so high or if you really needed all that work done. They always call to discuss things with me before they go ahead and do anything. I highly recommend them! Scott and Ben you and the rest of your team are amazing! Thank you so very much!
Vivians Solutions
4 years ago
Amazing staff, the manager Scott went above and beyond my expectations for purchasing tires. I received excellent customer service, great workmanship from the technician, and all for a good price. Scott explained everything to me in detail including all of my options. The extra bonus was everything was done efficiently and fast. I highly recommend Mr Tire, in Johnson City.
Michele Burke
6 years ago
I first discovered this location because the Mr. Tire store I usually go to did not have an inspector available on the day I went there and they sent me here. I didn't even know this store existed. My experience was so good that I returned a few months later to get a light repaired and they went the extra mile to help me with an ongoing gas cap issue. The store manager, Scott, is personable and helpful as are the other service people I've encountered here. I feel they are trustworthy and it seems the other customers that are here when I am have a good opinion of this store.So I am back today for an oil change. And I will keep coming back. I guess I should share this secret location with others......
Laurie Jean Sandiford
5 years ago
Friendly knowledgeable staff , very helpful purchasing appropriate tires, without the usual pressure to get more expensive type. Brakes needed work and I was shown the worn parts necessitating replacement. Completely happy and confident with the work done. Highly recommend!
Danielle White
2 years ago
Like Ive stated, Cody, is a great employee that you guys have. I have had run ins with Dennis, who is very short with his answers, rude, and makes you feel less than. Cody has made sure my experience with them every time is good, even when Ive spoke to Dennis prior. Dennis has a very poor attitude and is NOT friendly. Ive not only been treated poorly by him, but then watched him treat others poorly right in front of me.
Jos Si
7 months ago
Excellent service! Very fast, friendly, and accommodating. Would definitely be back and would definitely recommend to a friend.
Tammy Tallon
5 years ago
If I could give them 10 I would. My husband had always used them and would come home and say how great they were. Now since his passing it's up to me to get cars services. They were absolutely amazing. The counter man (Scott) explained everything to me. He was very accommodating and polite.
Bridget Dick
7 months ago
A special thank you to the team here for patching my tire after it popped on the highway. I was stranded in an unfamiliar area and they were extremely kind and helpful.