Croteau's Transmission Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jen Hartman
2 months ago
We have taken our vehicles there for the last few years. They are extremely busy but always manages to squeeze us in. They go above and beyond ! Excellent service and very affordable!!

  Larry Plows
3 months ago
Great service fast affordable prices. They offer just about all your cars mechanical needs.

  Janie Marston
3 months ago
Got no help, i was treated like I knew nothing because I was a woman now I get to look for a new shop that might actually help me

  Timothy Fox
a year ago
The shop and techs were super neat and clean! Courteous and professional. Diagnosis wasn t a transmission issue but would definitely feel confident in taking my vehicle to this shop.

  Bizhyan Zebari
2 years ago
Worse place to go to, they rip you off and they lie blankly to your face. Made a mistake doing business with them, don t want anyone else to make the same mistake.Would not recommend doing any kind of business with them.After 2 days Update: Confronted them about their horrible services and outcomes. Got very angry and loud with me, where as I was simply talking and asking if they could be honest with me.

  Evan Newell
a year ago
Scott is the kind of guy who would drop everything to help a total stranger. I know, because I was that stranger. My family and I were stranded 50 miles from home with a loose brake caliper (thanks to poor work done at another shop). He diagnosed the problem and fixed it so we got home safely. He's a good person, the type of guy you want working on your car.

  Debra Hessinger
a year ago
Very knowledgeable to what needs to be done. Left car Sunday night and was finished with repair by noon Monday. Will definitely use them again.

  George Bartlett
2 years ago
July 2021.Just dropped off my truck. Too soon to really rate them.9/3 Update on my truck and its transmission: It's working better then when I had the factory transmission in it! Thanks guys, you'll be my 1st recommendation for transmission work.

  James Davies
3 years ago
My car was running fine until it wasn't. I lost reverse but all other gears worked just fine. I am a very good backyard mechanic. I have rebuilt engines and do nearly all of my own repairs. While I understand transmissions and how they work, it's the middle of winter and I didn't want to sit out in my gravel driveway to do my own work. I took my car to Croteau's to have them diagnose what was wrong with it. I figured that it's worth the $50. They called me back in 1 hour and told me that I needed a new transmission. $2100 to swap it out with a very used one, (150Kmiles), $3K for a rebuild and $3500 to swap it out with a rebuilt one. When I asked what diagnostics were performed, I was told that they started the car and drove it around the block, they checked the transmission fluid level and hooked up a scan tool(My daughters know how to do this). I had already done these very basic and simple checks and told them that there were no codes and that reverse just stopped working when I brought it in for service. They didn't take anything apart and really had no idea why reverse had stopped working. When I asked the older gentleman about other possible causes, his statement was, "I don't work on those types of transmissions so I really don't know." So you know, a bad valve or check ball within the valve body is easily seen by taking the Bottom cover off and would have caused the same symptoms. They didn't do that. Sure, rebuilding the transmission will fix the issue because you just replace everything. Stating that a rebuild is "needed", when they don't even know because they didn't check it properly. Because it is currently only single digits outside and I don't have a garage, I decided to go a different route. I called Don's and picked up a good used transmission with 60K miles and a 6 month warranty for $525 with free delivery. I then called Damascus Services and asked them how much to swap out my transmission - $450. So, for $975 I was able to get my transmission replaced. Croteau's wanted more than twice that for the exact same service. Mind you, we aren't talking about twice the cost of a $10 or $20 item. We are talking the difference between $1000 and $2000+. I have been working on my own cars from the age of 14. I'm 53 now and am tired of places like this ripping people off. Stay away from them. Damascus Services, while a bit out of the way is the place to go. Croteau's thinks that because they are the only transmission place in town that you have to use them. Show them that they are wrong and force them to change the way they do business or don't give them any. In my opinion, they don't use common sense, they over charge and they are only in it for the $. They don't really diagnose anything. There are over 800 parts in your transmission and one of them breaking does not mean you need to rebuild the whole thing.Service: Transmission

  D W
2 years ago
I have been researching them and checking with people about there work. I have been hearing that they are one of the best. I have a Camaro that needs transmission work and am considering sending it to them to do it.

  Heather Andrews
2 years ago
Tried to get my Jeep in for a minimal job of changing an oil pan. The Tech said his business was too booked up to take on any work & mentioned he still advertises though.

  Alex Washburn
a year ago
Absolutely horrible service, called to get a quote, was on hold for 40 minutes with no answer. Would not recommend them to anyone.

  Jeffrey Cheney
2 years ago
I went there to have them check my transmission. I also had bad bearings in the right rear of my van. I thought they just did transmissions. They were able to fix the bearings for me right on the same day. Thanks to all!

  Ben Huey
5 years ago
One of the worst experiences possible. Dropped off my car and they never called me to inform me what was going on. Had my car 2 and 1/2 weeks and only called when they wanted money. Would never recommend them to anyone

  Ray Mun-E
6 years ago
I've had a few cars worked on here and have always been very happy with the results. I Highly recommend this shop.

  Katrina VanOrder
11 months ago
#1 since 1959; full-service shop; best in greater Binghamton!

  Joseph Fiori
a year ago
Good honest mechanics and quality service. Always get a fair price and quick turnaround.

  richard austin
2 years ago
They fixed the issue I was having with my transmission that the dealership couldn't fix. Would recommend these guysService: TransmissionService: Transmission

  John Kintner
4 years ago
Top notch service. They do great work that is done on time. They warrantee their work and stand behind their work. Top notch service.

  Eric Saar
15 years ago
The people at Croteau's know their stuff. Friendly, professional and clean establishment. Very knowledgeable and helpful. I give them a very high rating.

  Ben Webb
a year ago
Considering the situation lol . They were awesome to desl with

  Yvonne Bauer
2 years ago
Very knowledgeable professional and punctual. A great value. Highly recommended.

  Dan McAtee
6 years ago
Absolutely great customer service. Couldn't be happier with professionalism and willingness to provide assisrance.

  Rich Karabec
2 years ago
Great repair shop especially for transmission work

  Rikki Spencer (Rizzi)
a year ago
When? What? Who me? Where is this place located?

  William Seidel
3 years ago
Very helpful... Great people...

  Anthony Tufano
10 months ago
Very knowledgeable

  Matt Harchar
3 years ago
Always good fair prices

  Jeff Martin
6 years ago
Scott is my go to Mechanic

  Kandi Weidow
2 years ago
Great place