Ken Automobile
3.9 (75)
84-04 Parsons Blvd, Jamaica, NY 11432
(917) 284-4129
kenautomobile.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
amrita gobin
a month ago
PLEASE READ BEFORE !!!! Ken s mechanic was driving around in our car for a whole month. When car was picked up it was completely trashed. We have dashcam footage of his unlicensed off the books worker driving around the whole city for hours with a woman and children in the car. Mechanic is still employed there I have taken a photo of him still working on cars even after reporting this. Be aware ! THIS IS NOT A SCAM
Geeth Jayawardana
a month ago
Ken's Auto Shop provided exceptional service! The team was professional, knowledgeable, and went above and beyond to ensure my car was back on the road quickly and safely. Their attention to detail and commitment to customer satisfaction truly sets them apart. I highly recommend Ken's Auto Shop for all your automotive needs.Superb service, thanks Ken auto
P Pra
a month ago
I have known Ken Automobile from the time it opened up. Their service is an outstanding and reliable. As always, I have found their work on my car to be timely manner and reasonable cost. I have trusted and used their awesome repairs on my car for some time now. It has always been a great experience with them. Special thanks to Ken and servicing manager, Don, for taking a good care of my car. They are very friendly, professional and informative. I would recommend Ken Automobile for anyone that needs help with their vehicle.
Samuel Chavi
a month ago
One of the best mechanics in town at this location. My car stopped working. They provided free towing as well as fix my car with a few hours. I'm glad that they have three locations now and will be back as they offer a good deal on oil change and service. I will be a returning customer.
Geeth Jayawardana
a month ago
"Ken Auto provided exceptional service! Their team was knowledgeable, efficient, and went above and beyond to ensure my car was back on the road in no time. Their fair pricing and transparent communication made the entire experience stress-free. I highly recommend Ken Auto for all your automotive needs!"
Kevin Jay
a month ago
A strong review for "Ken Auto" might highlight their excellent customer service, skilled mechanics, fair pricing, and timely repairs. Emphasizing their professionalism, reliability, and commitment to customer satisfaction would make for a compelling endorsement. I really appreciate the manager honesty
Ollie S
2 weeks ago
They cut corners. Had 4 tires replaced they charged me for a balance they never performed and lost one wheel nut and didn't tighten 3 others. Would not recommend!Updated Apr 6th 2024. - as much as they may protest, this is not a scam profile.I was a legitimate customer who got legitimately scammed FROM THEM.This is my second review ever of any merchant, and my only negative review. But I felt this was necessary after they put my life at risk by not tightening my lug nuts correctly on a car that I brought to them for service. Even if their service had been mediocre I would never have even bothered leaving a review unless it was necessary.And now that they claim this is a scam profile that decided I'm going to file a better business report.
avantha perera
a month ago
I had great customer experience in this location. DON know what he is doing. If you visit to this location to fix your car go meet Don. Best auto mechanic in the town.
tiban samy
2 months ago
The bearded small Sri Lankan guy who runs the place is A COMPLETE RIP OFF HE CHARGED ME $20,00 TO INSTALL MY WIPER BLADE (ONE) , HE REFUSED TO CHANGE MY HEAD LAMP HONDA CROSSTOUR BECAUSE IT IS DIFFICULT, ON ARAINY DAY The wiper blade i bought from Auto zone Never Never go this shop Rude and complete novice ,he would make your worse
Mahesh Lakvin
4 months ago
Ken automobile provides great customer service and their service is quick. I will highly recommend this place if you have any car issues or oil change .they are friendly and listen to customers concerns .
Joe & Nicole Sedillo
2 months ago
Any good reviews must be from previous ownership. Very poor communication. The whole experience made me feel like they were trying to cut corners and ultimately I way overpaid for a poor job. I asked for details in pricing and it wasn t explained.
michael white
7 months ago
This is the worst place I've ever taking a car to. The staff isn't helpful. They don't fix your car on site. Get rude when your trying to find out status of your vehicle. And the owner is completely rude and unprofessional. I'll never recommend or bring another vehicle to this establishment. They did terrible work the first time and had to bring it back for proper repairs. By far the worst repair shop I've ever been to in my 30 yrs of driving. You guys sincerely suck.After getting my truck back the second time I find more damage than what it had. Scratches and scuffs on my paint job that wasn't there when I gave them my truck. They literally burned over a quarter tank of gas and gave my car back with the gas light on but told me nobody would be driving my car. They put over 100 miles on my vehicle. The interior was disgusting. Trash and snacks were left inside and a couple items are missing but nobody knows anything. SMH...Ken the owner is so unprofessional he cursed me for calling him to find out what time my truck would be ready and then blocked my phone number and never contacted me about my car. I literally had to have someone call from a different phone number to get info for my own vehicle.I STRONGLY suggest you stay away from this place. The service is bad, the work is worse than bad. As a customer, I've never been treated like this anywhere. Ken, you need a class in professionalism. You and your business are the worst.PEOPLE STAY AWAY. STAY FAR AWAY FROM KEN AUTOMOBILEOh yeah, they also got a camera speeding ticket in my vehicle, but I was told my car would be towed. HORRIBLE
Jannesha Lopez
4 months ago
I received excellent service from don he is excellent and kind. He explains service and upcoming service with complete details. Highly recommend
Irox Rox
a year ago
Ken Autombile one of the best mechanics I met in my life. Its very hard to find that who actually know what they are doing. I will highly recommend this place to anyone. job satisfaction. Ken help me to save lots of money.
CHAD DAVIS
8 months ago
This place blows. They charge you for an incomplete job. I paid for an engine replacement well over 6k, the car was not able to pass inspection even after paying for a "complete" job and was left with a check engine light. They said they had to replace my transmission as well which isn't even on my invoice and that we would have to pay for that as well. Ultimately after paying for a parking violation and another $1600 at another shop my car is running and was able to get an inspection from another local shop. If you do go here, it's only for oil changes if you have no choice.*** Note if I did not pay for services, a lawyer would be at my door***Guys an idiot
Ahmed Moustafa
a month ago
Helped me out multiple times.When my cars coolant hose was loose they helped me secure it and did not accept any payment I tried to give them.
P Contreras
11 months ago
About to take my car in for repair. Very friendly guy on the fun and reasonable price I was quoted. I will update tomorrow after I get the repair work done. Thank you for squeezing me in so soon. I m getting a water pump replaced.Update: the repair is great and my car is up and running perfect. Thank you once again!
Jeanine Narcisse
9 months ago
My experience with ken's auto repair has been a great relief to myself and my pocket. The repairmen were professional, kind and prompt with doing the repairs and did I mention they have great pricing. Ken will be my go-to repair shop from now on. Thanks Ken see you next week Service: General repairs & maintenanceService: General repairs & maintenance
Super Woman
7 months ago
Total rip off. Paid for a transmission replacement got my car back in worse condition. Took it back to them immediately to fix the lights on dash, oil leak (happened while they had my car) and the car shutting off on me while driving. The transmission was under warranty. They held my car for over 3 months and did not fix anything. I asked for a receipt for the repairs, all I get is the run around. Save yourselves a headache and money and go somewhere else. BTW Roger if you review this and try to say I m not a customer, I ll be more than happy to post the text messages between you and I.
SSS DVD Video Corp
8 months ago
This auto repair shop is awesome, they are fast, competent, and honest. Ken, the owner, is very nice and will make sure that your car is 100% good to go before turning back the key ! Those places are very hard to find nowadays ...
Deasia Wilson
8 months ago
I would give them zero stars if I could. DO NOT GO HERE they are a scam. I went because I needed a new alternator and the belt had popped. They told me I needed a new belt, alternator, tensioner and steering pump . Total cost to fix 1400. I went to AutoZone and was told all I needed was a belt and alternator got my car fixed for less than $300 including the parts . LADIES DO NOT GO HERE they try to rip women off. My friend came to get her brakes fixed and they priced it $800 she went to the same guy I went to and got it fixed for $260. These guys are scammers DO NOT GO HERE.
Waseem Gafur
5 months ago
Please do not go If I can give less I would never again worst service ever ken is a scam this shop doesn t know anything they fight u on the phone and In person so much more bad things to say
Youssef Bihi
6 months ago
Very very bad mechanic and scammer. Be careful he s a liar, and he can rip you off easily. Anything happen do not pay himServices: Auto body & trim repair, Special vehicle towing, Auto maintenanceServices: Auto body & trim repair, Special vehicle towing, Auto maintenance
Bouadli sibilings
6 months ago
This was horrible, they made me pay alot for simple fixing. and weren t helpful AT ALL , i dont recommend them!! They were yelling at me when i tried asking them questions. Horrible people, And a horrible place.
Ed Jayson Francisco
2 months ago
I receivd excellent service and a fair price
John Plum
8 months ago
Ken did a fast and good job on my truck at a fair price. Good, honest service. Nice to see in this day and age.Services: Engine repair, Car towingServices: Engine repair, Car towing
Dinesh Senadeera
4 months ago
Excellent service, workers are friendly, I recommend there very good service
Robyn Kirby
2 years ago
Paul does awesome work. Updated my truck radio w Android auto, backup camera and remote start.
S M
a year ago
They took care of my need for the best price. True to their word.I will definitely be returning. Glad I found them.Service: General repairs & maintenanceService: General repairs & maintenance
J. Eli
4 months ago
This is advertised as 24 hour shop but it is not open even at 1130 PM.