Shade Tree Auto Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A Yamaguchi
6 months ago
I took my Prius to the dealership before I went here. I thought they can fix it quickly because I assumed they have the parts and it would be a couple of hundred dollars at most. But the quote was $3993.21 and they are booked out. I am sure they recommended over the top quality repair, but I m just a regular person, I can t spend $4000 for something looked very simple. My car is 7 years old, what s the point of making it look like a brand new car I took my car to Shade Tree Auto. They are very nice people and understand my needs. They fixed the problems quickly with minimal cost. The dealership wanted to replace everything and recommended to paint everything to much the color.As my car is getting older, it will need more repairs. I m satisfied with their service and will go back. I highly recommend Shade Tree Auto!Service: Auto body & trim repair

  Anthony Pass
7 months ago
I own a Prius, Lexus GX and an old Chevy Silverado and this shop is able to fix it all! Every time there is an issue outside of scope they call me and give me a very fair price to fix it while at the shop. I could not recommend Shade Tree Auto more. Do yourself a favor and give them a call for your next repair. Wonderful and kind people too.

  Morgan Lemke
a year ago
For several years now Shade Tree Auto has worked on my Cadillac CTS-V. I am only in Ithaca part time, and they have always worked around my schedule. They are extremely friendly, I have always found their prices more than fair, and when a little thing comes up they often do it for free. And they have just the cutest dogs!Services: Transmission, Steering & suspension replacement, Tire rotations, Vehicle Inspection, Brakes, Auto tire replacement, Auto emissions testing, Auto maintenance, Auto brake replacement, Oil changeServices: Transmission, Steering & suspension replacement, Tire rotations, Vehicle Inspection, Brakes, Auto tire replacement, Auto emissions testing, Auto maintenance, Auto brake replacement, Oil change

  T. Madegan Lynch
a year ago
We have been bringing our cars and trucks to Shade Tree for years. Jack and his whole family make the experience smooth and easy, you leave feeling informed and like we got exactly what we paid for. Best in the area. Cute dogs too!Services: Brakes, Oil changeServices: Brakes, Oil change

  Leo
a year ago
Very satisfied and highly recommended! Jack is a true professional, and will do his best to accommodate any special requests. Honest and earnest about the services provided. I'll definitely come to Shade Tree Auto for other repairs!

  Kirsten Abbott
4 years ago
I love this place. It's a family run business and Jack takes great care of us and our cars (Honda and Chrysler). The cost is always very reasonable and they have always called before doing any work to let me know what they will be doing. I trust them completely and have been very happy with the work they've done on our cars.

  Josh Narenkivicius
3 years ago
Great service!!!We were traveling in our motorhome and were running really hot. We called these guys in the evening, explained the problem and they said to bring it in the morning. I thought I d have to drop it off for a while, which isn t easy when you and your family are living in your vehicle. When I pulled in they went straight to work running tests. A new radiator was needed. They ordered the parts and said to bring it back the next morning. I got there pretty early but they were already going. I said that I was gonna Uber back to the campground and they said they would give me a ride. When they were done a few hours later, they came and picked me up. Great guys. The truck is running great, 3 weeks later. If I m ever passing through, I ll stop and say thanks again.P.S. If you do get stuck there, it s the most picturesque mechanic shop I ve ever seen.

  Hart Sirvent
8 years ago
Recently paid $950 for an exhaust manifold replacement. There are oxygen sensors in that system. The engine light was never lit before bringing the car to them. Immediately after picking up the car an oxygen sensor engine code appeared and lit up the check engine light. They absolutely refused to fix the issue they caused. They charged me an additionally $190 just to investigate the issue they caused. Anyone here who gives this garage a good review is being duped. I have the knowledge and skills to do my own repairs and almost always do so. I chose to use them once for a job that needed a vehicle lift (which I do not own) and now I regret it. If you're so delighted with Shadetree it's because you're not knowledgable enough to realize you're being ripped off. Of course they treat customers well when they will simply pay whatever bill they are told to pay. They never found the reason for the engine light being lit. So they can't even say if it's their fault or not. I now have to pay another shop to diagnose the issue properly so my vehicle will run properly.

  Marina Gershon
9 years ago
If you care about your car at all, Do Not take it here!!!!!! I have never written a review for anything before but I wish someone would have warned me about them before I spent literally most of my savings on poorly done repairs by them. I needed a new engine and they got the wrong one, charged me extra and then the head gasket broke 2 days later and even though I had a warrantee they charged me to fix their mistakes knowing I had no choice. Then I called every day for a week asking them for updates and begging them to call me before they did any more work and they just wet ahead and did it anyway leaving me with a bill close to $6000. No joke. My new mechanic has pointed out how lazy they were and I am still fixing problems caused by Shadetree. Luckily I was not hurt all the times my car broke down and I has to bring it back to them. So I just want to give a warning to people who really depend on their car and don't have thousands to spend on shoddy repairs. Please be careful!!

  Mohammad AL Asswad
7 years ago
Do not go to Shade Tree if you care about your care. I took my car there. The car was not starting. John changed the exhust and battary and charged my 900 dollars. But the car was not starting again. I towed the car and took it to someone in Lansing. The guy removed the alarm system and solved the problem. John at Shade Tree just chose to change things that allowed him to make the most money. He did not care about fixing the car. It was a terrible experience.

  Simon L
10 months ago
Went for an oil change. They suggested some further service. When I opted for those repairs, they completed them in a timely manner. Excellent experience

  Bruce Wells
8 years ago
My wife and I have been bringing our old used Volvos to Shadetree for over a decade. My wife has purchased two or three cars from Shadetree. Overall they have a good track record of keeping our old cars going. My experience with them has been positive overall, and they have always treated me fairly. My 1991 740 sedan and my wife's 240 wagon, both with 300k miles on them, both have tall large stacks of Shadetree service receipts going back to 2007, so I have done alot of business with them.

  Vin Chiu
11 years ago
We have been loyal customers of Shadetree Automotive for over 5 years and have never had a less than stellar experience. We'd gone to quite a few local mechanics for previous car repairs but after we found Shadetree, we never looked back. Not only does John and the team use common sense when they repair a vehicle, fixing what needs to be fixed and replacing parts only when necessary, they do not gouge their customers on labor or parts. From our experience owning various vehicles over the last 10 years, Shadetree Automotive is a unique entity in auto sales and repair. They stand behind the cars they sell and the work they do. No matter what kind of vehicle you have, foreign or domestic, you won't regret taking your business up the hill. Everyone is really nice and they even work on Saturday mornings! Shadetree cares about their customers and more importantly they treat us like they appreciate the opportunity to work on our cars each and every time. They won't do you wrong. 5 stars all day.

  Lora James
9 years ago
Very bad experience. They threatened me that they would not give me my car keys when I started to negotiate the price with them. They charged me more than $1500 and did not fix the problem. I discovered that they changed parts that are still in good shape just to maximize their profit. Do not go their if you care about your money and car.

  J Rudolph
10 years ago
I'll cut right to the chase - this shop performed work WITHOUT being authorized to do so. We brought our vehicle in and specifically asked for a quote/estimate - after a lengthy phone call describing all that was wrong with it, the conversation ended with "I'll call you Monday with numbers". Monday I got a call and learned that $770 in parts and labor had already been done. Then Tuesday they called and said there was another $1200 job that needed to be done before it could be driven. We paid the $770 (after being threatened with small claims court) & drove our vehicle away.Shade Tree = SHADY! A horrible experience with a complete fraud - who says "estimates don't mean anything" when we tried to make the point that he got himself this deep without our permission. Who does this two weeks before Christmas? Shade Tree.

  Retriever19 Golden
4 years ago
Low key, homey, reasonably priced auto repair. They were able to replace the big battery in my Prius, which is very tricky and dangerous.

  Jeb Stewart
2 years ago
The Be-All-End-All of BMW maintenance. My e46 is driving better today than it did back in 2003. Forza ShadetreeServices: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Body & Trim, Engine repair, Brakes, Oil changeServices: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Body & Trim, Engine repair, Brakes, Oil change

  Beth Ann Decker
a year ago
Great staff, extremely helpful getting my inspection done in time! Would highly recommend!

  j p
5 years ago
Did a real number on a clutch change.. shift linkage was poorly adjusted, clutch would not disengage.. forgot to connect the reverse gear sensor wire and refused to reconnect it when we failed inspection afterwards.. it seems to be a risk taking your car here unless John has previously owned your car and knows how to fix it...

  Yaicha Bryan
6 months ago
Great communication. Timely work. Friendly staff. HServices: Auto windshield repair, Oil changeServices: Auto windshield repair, Oil change

  P ML
5 years ago
Bought a subaru from them 3 years ago. The car is awesome still running great. The staff is very kind.

  michael griffin
a year ago
This place isnt a real garage , they just pretend to be ,i wouldnt take my trycycle there to have them work on it .I took my 2007 volvo S80 there , it was out of their league

  Brandon Bentley
a year ago
Great people to work with. Reasonable price, quick turn around on repairs. Highly recommend.

  Steve Almolki
9 years ago
Worst experience ever. Those guys perform work without authorization. They changed things that do not need to be changed just to make money!

  Victoria Boynton
2 years ago
Awesome mechanics at a fair price. We rely on them.

  Matthew Marshall
a year ago
Jack does great work

  Tim Maragni
2 years ago
Great service at fair prices.

  Graham Ottoson
7 years ago
Best place to take your car, for sure.

  killerdad40
a year ago
Great people, very knowledgeable.

  Caitlin Thomson
3 years ago
Nice guys and beautiful area.