Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
April
6 months ago
I love the convenience of going to Bell s. I ve had two oil changes there, and their prices are excellent. They are fast and friendly. They also let me know that I would need new front brakes soon, so I could prepare financially and not be blindsided when the time comes. They didn t push anything on me but just gave me the information I needed.
William
6 months ago
I've been going there since 2017 with my Honda Civic and the people and the work are excellent. Great prices compared to other shops. Their honest.
Cassie Gott
11 months ago
My family and I have been taking our vehicles to Bell's Auto for as long as I can remember. The staff are ALWAYS helpful and personable. I have always had outstanding service from them, and recommend them to anyone who asks. Can't recommend this shop enough!Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change
Adrienne Masler
a year ago
I've brought cars to Bell's for 10 years and have consistently gotten good or excellent service. They're honest, respectful, and not pushy. They make solid recommendations for services they don't provide. And they'll go the extra mile.Some of the highlights of 10 years:This summer, I called at 8am Monday to ask if they could get me a new tire since I got a flat over the weekend. They had me in at noon even though they were extra busy. I bought my tires through them just a couple months before, and the local supplier they work with replaced the tire at no charge.A few years ago, an employee accidentally scraped the paint on one of my doors. They told me immediately and paid to have the door replaced.They take time to explain things and answer questions. As a woman who knows very little about cars, I have always felt respected and that they treat me fairly. I've never once felt like they were trying to take advantage of my ignorance. They readily make suggestions for second opinions if I ask, and are just as accepting if I want to ask a friend for their advice before committing to expensive work.If I ever move, I would dread finding a new mechanic. Bell's would be a tough act to follow.
Lauren Howe
3 months ago
Friendly throughout. Excellent quality work. It s such a relief to find a mechanic that actually cares.
Josh L
a year ago
I wrote an earlier review discussing the problems I have with a rather expensive bill I incurred when getting transmission coolant lines replaced. The original review was negative, but the owner of Bell s Auto followed up with me the next day to make things right. He ended up correcting parts of the bill, which saved me a significant amount. I genuinely appreciated that he followed up. It was clear he took the time to learn about my vehicle, the maintenance that was done, and the problems in the billing. This experience greatly increased my confidence with Bell s Auto, which is why I am editing this review. I m not out to blame people for an honest mistake, and I am glad the situation could be resolved. I appreciate the owner s diligence and I have confidence that he runs an honest business.Service: Transmission repair
Lena Thiry
2 years ago
Excellent service, very knowledgable (and personable) staff, fairly priced, honest, and up-front about what work needs to be done. Jeff and his staff have repeatedly gone above and beyond to make sure my car is well taken care of. I can't recommend them highly enough; I send every friend and acquaintance their way. If I could give them six stars, I would.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change
Andy Guerriero
7 years ago
I've brought two different vehicles to Bell's for NY state inspections and I've found their service to be prompt and professional. One time I left the vehicle there (their preference), and one time I request to wait with the vehicle and they had the inspection done within an hour. Make sure you clearly communicate with them if you have time restraints and they will do their best to work with you. I haven't had repairs done at Bell's but I wouldn't hesitate to try.
Mark Gallardo
3 years ago
1. All employees that I dealt with when dropping my car were not wearing masks. Completely unacceptable. Not a mask in sight. I had to arrange to pay over the phone and pick up after hours so that I wouldn't have to risk my health.2. They refused to honor a competitor's rate on an oil change. I had the coupon and it would have been a nice gesture.Services: General repairs & maintenance, Oil change
Tracy D
10 months ago
We used this place for all of our office cars and some of us use them for our person cars, they do a great job!
Holly Potter
8 years ago
I can always count on Bell's auto. Twice I had to randomly stop in to have my car looked at because of a noise and they were able to fix it. We take our cars there regularly for maintenance. I truly appreciate their customer service. Thank you Mark!
Hoa Le
8 years ago
Came in for an inspection, they told me I had to leave the car and come back after a certain time. And so I did just to find my inspection failed because my windshield had a crack. Then they charge me $20+ because once they run the NYS inspection program, NYS will charge them for it. That's understandable but wouldn't you want to do an inspection of my car before plugging anything. This is dishonesty or lack of attention. Either one makes for a bad mechanic. These guys don't have your best interest at heart. If they did, they would've told me that a crack windshield is not going to pass and move on. Ladies and gentlemen, find a better more honest place than this. Rushed customer service, only one person handling the office work so expect to wait and don't ask very many questions or else you will get an attitude.
Craig Wiggers
3 years ago
Extremely helpful staff. Very prompt with servicing my vehicle at the time of my appointment. I would recommend them to others and I will definitely be a return customer.Service: General repairs & maintenanceService: General repairs & maintenance
patricia stein
8 months ago
I love Bells Auto. They are friendly, hard working and honest . It's nice to have a local business thst cares about its community.
Bryan Hall
6 years ago
Was satisfied with call back time and repair time. Jeff was up front about vehicle issues and got it running again without unnecessary work and cost, offered a veterans discount when asked. Will be returning.
Brandy Williams
6 years ago
Been calling around different shops for prices to put in a transmission. And that woman thing obviously dont know jack cuz they wanted 1800 just to do it while i can have it done for 500 including putting in a clutch. So now i know to never ever bring my business there. Its funny people who knows what there doing they can get it done for cheap.
Connor Tompkins
10 years ago
Came in for an inspection right as they were closing up and the mechanic said not to worry about it and did it after he finished up. Very Nice staff, and finished the inspection quickly. I'llgo back for routine maintenace when its due.
Pat Foote
8 months ago
These guys are very good, Honest and reliable.
Frank DiMarco
7 years ago
Awesome shop. The staff is great and always take care of the customer. Definitely take your car there.
Stephanie Johnson
8 years ago
Excellent! We have been very pleased with their service and prices. Everybody greets you with a smile.
nathan sloughter
5 years ago
They got my Dodge Journey in fixed and back on the road awesome service team thank you
John Bakum
6 years ago
Been coming here for years, very trustworthy and they do good work.
Jessie Gender
10 years ago
Got me in quick, were very helpful and responsive, did all work for reasonable prices and in reasonable times.
David Reining
3 years ago
Good service fit me in for emergency despite being fully booked.
Somu P
5 years ago
Reasonable service fee. Great customer support.
Shaonpius Mondal
5 years ago
Not again. Done with them. No clarification needed. Bye bye Bells Auto.
Chris Scofield
5 years ago
Great service!
ColeIsInTheWoods
3 years ago
Great quick repairs
Sean Nivison
7 years ago
This place is great!!!