MotorHub Inc - Used Car Dealership in New York

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alston
a month ago
HANDS DOWN BEST PRE-OWED DEALERSHIP !!! Dimitry and Aidan are very helpful. People here are nice and willing to answer your questions. I got a GREAT deal on 2020 Dodge Charger. They helped me out to get my first car. Paperwork process with Finance manager Christina was smooth like butter. I will come to get another exotic super car soon. A+++ customer service!

  Erline Mercier
3 weeks ago
I had an absolutely wonderful experience with Dimitry. He was incredibly understanding and patient throughout the entire process, never once being pushy and always advocating on my behalf. He even took the time to entertain my elderly aunt for hours while I completed the paperwork, and she absolutely adored him! Additionally, Christine was superb in ensuring I received the best rate possible, and she was honest about the financial aspects, which I truly appreciated.

  Sacoiyah Holmes
2 weeks ago
Rick was so patient and helpful. The boss and Jean helped me out a lot and I really appreciated it. The process with finding insurance was stressful but he didn t give up getting me in the car I want. I am so happy with the dedication they put it. He was transparent and greeted me at the door before I can even get in. I would definitely recommend and this was my first time purchasing my vehicle on my own so I am very satisfied

  Davina Blaire
a month ago
The car buying experience can be really intimidating and stressful but Dimitry made me feel the complete opposite! From the moment I walked in I was received, respected, and cared for better than Ive ever been at any dealership. He was incredibly patient and walked me through the entire process. The dealership itself was clean and welcoming. I am definitely recommend that all of my friends and family come see Dimitry to get properly taken care of. I love my new Honda accord!!!

  James Charles
3 weeks ago
Dimitry Charlot was an absolute pleasure to deal with, made the negotiation part haggle free, came to an agreement and gave me the best service when it came to getting my vehicle ready for me to pick up after work the next day. Christina the woman in finance also made the process painless. It was really in and out, minus a few hairs when it came to getting insurance (not their fault) it was an otherwise smooth & seamless experience. Definitely recommending Dimitry, and I better get my referral fee for sending you my cousin!!

  jake asman
a month ago
In all my years of buying cars I never left feeling good about my experience. My sales person Dimitry changed all of that. From the second I walked into the door till the moment I left with my vehicle I felt like I was treated with a VIP experience. Well spoken and very educated young man that i would recommend anyone to see.

  Desiree Gonzalez
6 months ago
I had an exceptional experience at this car dealership! The customer service was top-notch, with the staff being very attentive and helpful. The buying process was a breeze - quick and hassle-free. They were thorough in answering all my questions and made sure I felt well-informed. The presence of a service center gives me peace of mind for any future needs. Moreover, their inventory was impressive, providing a wide range of options to choose from. I'm delighted to have found such a trustworthy business and reliable individuals to work with. I'll definitely be returning and highly recommend them to my family and friends!

  Darnell Williams
4 months ago
Hands down this was the best car shopping experience I ve experienced! I wasn t ever pressured or rushed at anytime throughout the process. The team here worked together to secure great financing and moved quickly with the paperwork to get me home in my new ride! Without a doubt I will be a repeat customer!

  Andres
a week ago
If you re in the market for a pre owned vehicle and you re tired of the same lies 99% or the sales people give you then you better come see Dimitry. Dimitry is that 1% of the sales people that are transparent and can actually hold a conversation with you not just making uncomfortable small talk. While Christina (she is great also, definitely come see her too) was finalizing everything me and Dimitry were just talking about life and a little bit about sports. Exceptional service from him from beginning to end. 1000% recommend. Btw that 2-8 Bayern did to your team, my team would ve never let that happen

  Hanif Knight
2 months ago
Wonderful experience purchasing a vehicle here. Aidan, Christina, and team were very accommodating and professional. They even gave me a drive to and from Jersey to obtain forgotten documents. 5 star service from a 5 star crew. Highly recommended!

  Sofia Soto
a month ago
Aiden and Christina were extremely helpful! They were with us for hours, very patient, answered all our questions and was with us through the whole process! Very much recommending this place for people who are new to buying cars or an experienced buyer!

  Thomas AG
a month ago
Met Rick the car salesman as he helped me transfer my old plates and car insurance to my new vehicle, gave me all the information I needed on the purchase of my new vehicle,Christine who was also pleasant and helpful with the warranty information and with my questions. Definitely recommend

  Tom S
3 months ago
Buyer Beware!First - the sales rep and Christina never once attempted to right the wrong!I found a vehicle on motorhubs website... I called the location... Spoke with a sales rep... I said I was prepared to purchase a Porsche Cayenne from them... I repeated the cost of the vehicle 6 times...$15795. the sales rep never said the cost was higher.The sales rep said there was some dealer fees etc... I told him not a problem... I certainly understand there's a dealer fee and tax and tags etc. I told the sales rep I would contact him the next day with a deposit to hold the car so I could have it inspected.The next day I phoned him as promised. I told the rep to send me paperwork for me to sign and I'd give him a credit card to give a deposit.Then a conversation ensued... The sales rep sent me over figures showing $15,795 the cost of the vehicle, 695 dealer fee roughly 1800.00 and then they added $3995.00 fee in order to achieve the $15775.00 purchase price.I told the rep his website shows the Porsche Cayenne for $15,775.00... And then he explained that the only way I can achieve $15,795 is to pay an additional $3,995... I asked him why he didn't tell me that the day before the cost of the vehicle is actually $20000 not $16000 - he said his boss told him not to tell people the real price!!!That sort of sales tactic is unethical, unmoral and has no place in the business world... Motorhubs - please do not state you're a stand-up company when you do unethical practices like this.. If you are actually going to consider purchasing from these people, please make sure you understand all of the chargers before you go and do business with this organization... I would never be so devious or unethical... But then again they have to sleep with themselves at nightHere's a concept., post the actual cost of the car on your.website...

  gina griff
3 months ago
What a great place! I found the car I want with the deal I want. Christina and Aidan were great, Christina got me the best financing and Aidan was so helpful with getting me insurance. Thank you all for your help, I love my car!

  DANIEL GOMEZ
6 months ago
I recently bought a car from MotorHub, and I have nothing but positive things to say about my experience. Their selection was impressive, the sales team was knowledgeable and not pushy, and the buying process was smooth. What truly stood out was their commitment to customer satisfaction they went above and beyond to ensure I was happy with my purchase. I highly recommend MotorHub to anyone in the market for a car. It's a dealership that truly cares about its customers.

  Ken inBrooklyn
3 months ago
Rehan and Jean were very helpful and straightforward. I got the car I wanted at a fair market price. Rehan was great on the test drives and Jean clearly communicated the purchasing process. It was a smooth process. Jean was especially helpful with securing a good insurance rate. Both Rehan and Jean followed up to make sure I was satisfied. You can't ask for much more than that.

  James Bortolotti
a month ago
Do not buy anything from these crooked guys. They sold me a vehicle that ended up costing more than what they posted online. They also sold me an extended warranty coverage with the option to cancel within 30 days. I called to cancel within the 30 days and they never gave a refund and when I call to inquire about it they hung up on me every single time. DO NOT BUY HERE. They have hidden scams.

  Katherine Ramos
5 months ago
Bought a car today. I had a great experience. I heavily recommend the sales representative there Aiden he was very helpful, there was no pressure and made me feel very comfortable through the whole process!! Super approachable when asking for a good deal. Smooth process. Would definitely recommend!!! AMAZING TEAM

  Glenda Pereyra
2 weeks ago
Got my dream car from an amazing sales rep named Aidan Nu�ez. Great customer service, made the process so easy & made me feel so comfortable with my purchase!

  Neil Griffenberg
5 months ago
STOP your shopping and come to this place. I sent an email online for a car, I was given the quickest response with detailed information and pictures. We were in and out in an hour no joke. Honest people, very friendly and under new management. Buy your car here! Ask for Christina or Jean.

  Frankie Di Fiore
2 months ago
Amazing service! We absolutely love our Mini, low mileage and super clean. We are coming back to purchase another car for my son. A+++

  Lamarre Lakins
5 months ago
this dealership treated me with respect and made me feel welcomed and comfortable throughout the whole deal. I understood everything and was given great options. At the end of the day I purchased my first car, a 2017 Honda Accord. If anyone is looking to buy from a dealership start with motorhub Because not only do they make you feel like a respected customer they make you feel like family. after purchasing my car, I rolled the windows down and played Taylor Swift Shake It, the workers At motorhub we re even nice enough to dance with me. Wouldn t have went anywhere else for my first car highly recommend.

  Chris Bent
3 weeks ago
Dear customers had a great experience with Aidean and christina getting me a beautiful audi q8 so far so good I look forward to having future business ventures with them! Really satisfied!

  Jon
a month ago
Aidan definitely deserves some recognition as a sales rep and for genuinely making you feel comfortable as a customer came to look at a car he was very patient with us stayed after hours along with the rest of the team I was able to leave with my dream car hospitality and overall customer service is great here compared to other dealerships

  Ashley S
6 months ago
I first learned about this place a few years ago when I bought my first car and now I just got my second car from them! The space was clean and inviting and it made me trust the facility. I spoke with Jennie and let her know what I was looking for and my budgets and she gave me a list of cars that fit the criteria and gave me a warm handoff to Aiden, the cars salesman. He was informative and transparent with the process and made it easy for me. I love my new vehicle and I ll always return and recommend this place to all my friends!

  Gus Milonakis
6 months ago
My experience at Motorhub was nothing less than a 5 Star. The salesman was very knowledgeable and friendly answered all my questions professionally. Took vehicle out for a test drive and was impressed and a short time later drove away with it. Just like to say thank you for such a smooth and painless process. Highly recommend this dealership.

  Ismael Cardona
6 months ago
Had a great experience with the motor hub team. Thanks GENE the Haitian sensation and Christina G. For really going out of your ways to assist me with the purchase of my 2018 Jeep wrangler Sahara. I love my vehicle. Will be back and definitely send my family to you guys.

  Lawrence Euell
3 months ago
Very nicel showroom Great selection of cars. A top notch team knowledgeable friendly management, and finance staff. I will recommend them to my friends and family.

  Cordell Hambric
3 weeks ago
Great place to buy a car, Dimitry the salesman was awesome he Broke everything down to me and explained everything that I asked.After I bought the car and was headed home he Personally took the car and filled it with gas.I Recommend if you looking for a car you come down and ask for Dimitry

  Leonard Everett
4 weeks ago
I had a great experience at Motor hub Rick was great he explain everything to me and made it simple to purchase a car here would refer my friends and family Big shout out to Motor Hub love this place 10 stars