Dumbleton Used Auto Parts, Inc.

4.7 (60)

  7223 Morrow Rd, Pavilion, NY 14525
  (585) 584-3458
  dumbleton.com
  Claimed

Used auto parts store Auto body parts supplier Auto glass shop Auto parts store Car dealer Diesel engine dealer Tire shop Used tire shop

From the business

  • Identifies as veteran-owned

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  john spaulding jr
3 months ago
called in a part request in the morning and it was ready by 2pm, very pleasant to deal with

  David Gerwitz
4 months ago
Fast service, great price and easy to deal with.

  Angela Woods
a year ago
I was looking for a part for my vechial rare to find..I'm from va and was calling everywhere Dumbleton used auto parts was very helpful,kind,and I finally able to find my part thanks Sharon for ur honesty considering at first I was hesitant ordering with being out of state..yall are awesome

  Tanner Gagne
7 years ago
I was looking for a seat module for my truck and saw that they sold used parts so I gave them a call. They didn't have the part in so they ordered it in and sent it to me. I didn't know for sure if this was going to fix my issue so I asked prior to purchasing what the return policy was. I was told that I can return but I would have to pay return shipping as well as I would not receive the shipping costs to ship it to me. I said that was fine and ordered the part. It arrived well packed and in a timely manner. I immediately put it in my truck and found out that it didn't fix the issue. I called back and was told that I would also have to also pay a 20% restocking fee which I was not told about when I asked the first time. I was a little frustrated but it was still worth returning so I asked to get the address to send it back to. I waited a couple days and I got no response so I called back and they had the wrong email which was fine and it was sent over again. I shipped the part back the same day I got the address. Once the part got there I waited 5 days for a response and I sent an email asking how the return was going. I got a callback and I was told that they had it and were going to issue a return for 75 which I had expected. I later got an email stating that they had issued a return for 65 which is not what I was told. I was at this point very frustrated. The lady ended up giving the 75. I would never work with them again unless you get everything in writing because they will change what they say on you. Be careful when working with these people.

  Arianna Clark
5 years ago
I ordered an engine from this company through Part Cycle, and it arrived fairly quickly. I had a private licensed mechanic inspect the engine before putting it into my car, and although he did find some issues with it, I was assured a full refund, as long as I could send proof of the damage to the company. That process did take some time, because the company wanted to make sure that the damage was legitimate, but in the end, I was issued a full refund, and was not asked to ship the engine back. Engines are not cheap, and I really appreciated them working with me :)

  Erik Fellenz
4 years ago
Good people to work with. They had the part I needed at a competitive price and sent me pictures so I could assess the condition and ensure it was the correct part before I drove several hours to pickup.

  Tami Hanavan
4 years ago
16 year old son spent 2 weeks with my little brother Eric (Dumbleton's Employee). My son watched, listened, and applied the ineffable amount of knowledge and decided to purchase his First car that he will be fixing. As my son stated "If your gonna drive it, You better know how to fix, if your going to drive it! And I don't wanna be in debt forever!" Thank you Eric Rogers and Dumbletons for the wonderful experience!

  V Ellen
4 years ago
They always seem to have your part and very quick getting it from the stock yard. Only slight issue if I had to have 1... they could have friendlier phone customer service.

  Mike
3 years ago
I ordered Ford console from this place , was spoke with Steve , received next !!!! day , super good item , good package which avoid any damage ... so really super professional place and people !!! Thank you very much !!!

  John Puente
4 years ago
I bought a salvaged engine that was tested. Three months after install, the engine still runs great! The pricing was good and the service was friendly and helpful.

  Lisa Foy
2 years ago
Excellent customer service and excellent communication! I will definitely be making my next parts purchase from Dumbleton.

  mary B.
5 months ago
My hubby found parts he needed.

  Julie Eldridge
3 years ago
Always had good experience for getting tires at a fair price...mounted and balanced, friendly comfortable atmosphere!

  Jan Baker
3 years ago
I needed a tire! They had it! Very polite, professional and they got me right in! I would recommend them to anyone!

  Reggie Macdonald
a year ago
Always good to me better prices can get in 2 3 days.

  Robert Washburn
6 years ago
Helpful and courtious. Willing to get parts for my car and at reasonable time and price.

  K H
6 years ago
Great service, always helpful and friendly. They're always my first call!

  Nate Wilkins
10 months ago
Professional and thoughtful customer service.

  Brenda Bergeron
5 years ago
Always warm and will tell you right away if they have a part.

  Tj Whitney
4 years ago
Decent prices, the owner is very nice and easy to work with

  Daniel Price
5 years ago
Very good service! They have been around for 52 years.

  Jeff R
a year ago
Good price and timely service.

  Marie Lochner
4 years ago
Always seems to have what I need when I need it!!! Helpful and Friendly service.

  Michelle Irish
5 years ago
They get had to find parts at a decent price

  Pat Smith
7 years ago
Been going here for years. Always willing to listen and help a person.

  Jared McDonald
2 years ago
Always a great response and extremely helpful

  Diane VanValkenburg
4 years ago
Great place f/ oil change.

  Elyse Twichell
6 years ago
Offered me twice of what others did for my truck.

  Keith Majors
6 years ago
parts are in stock, friendly service,

  Andrei Madan
2 years ago
Easy to work with.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-6 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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