Mavis Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Baez
a week ago
I had an exceptional experience at Mavis Tire Discount, thanks to Paul's outstanding service. He went above and beyond to take care of me, providing expert guidance and ensuring that my needs were met with professionalism and efficiency. I highly recommend Paul for his excellent customer service skills and dedication to exceeding expectations. Thank you, Paul, for making my visit to Mavis Tire Discount such a positive one!

  Charles Valencia
a week ago
They provided exceptional service from start to finish! Their friendly and courteous staff communicated every step of the way, recommending the right service at fair prices and consistently keeping to their schedule. Highly recommend!

  Theresa Cintron
a month ago
Michael is amazing! He managed the repair of our car and updated us the whole time. He s also a funny guy! Rates are fair and the staff seems to be very knowledgeable when they handle the other customers. Earned a repeat customer and will recommend! Hangry pizza shop across the street is also a convenience :)

  Hashem Akbar
3 months ago
Oh man, had a bit of a day today. Got a flat tire on the way to work and had my kiddo in the back, so you can imagine the stress. Rang up Mavis Discount Tire, told them about my situation, and even though they were packed, they agreed to squeeze me in. Turned out I had not one, but two punctured tires talk about bad luck, right? But these guys were super quick fixing them up. Plus, they had this box full of toy trucks that kept my son entertained the whole time, which was a lifesaver. They sorted out the tires and only charged me a small fee. Definitely going back there for any tire stuff in the future. Solid five stars from me!

  Hamza Khamisa
4 months ago
Completely destroyed my $250 windshield tint I got installed. They denied they did this and were implying I did it myself. Who in their right mind damages their own car? I requested they check the camera cause its been less than 24 hours. They left oil stains on my car as well.Another gentleman was there who even told me that they messed up his tire order and I should be cautious.

  Jacqueline Anthony-Hall
2 months ago
Excellent customer service from the moment I walked in the door from Michael J. Michael J. was very knowledgeable & assisted me with selecting the best service for my vehicle. Paul was also very personable. Everyone was quick and efficient. I will definitely be back & recommend coming here if you want a job well done.

  Lori Brizzi
4 months ago
The only place I will bring my car to for service, inspections and tires is Mavis Discount Tire at 500 Hillside Ave in New Hyde Park. Paul and Michael are outstanding at customer service. They do their best to get to your services as quickly as possible. I trust them to always tell me the truth and advise me only on services I truly need at the time. Yet they suggest repairs I will most likely need after additional mileage. And I know they will take care of me if I stop in for small repairs and treat me as a valued customer. I highly recommend them!!

  Andrea
3 weeks ago
Paul is very nice and helped me tremendously. I had made an appt for an inspection at another location for them to tell me when I got there that the guy called out. They did not call me in advance about this. When I got to the Hillside Ave location, Paul listened and said he could help me so I didn t have to wait an hour and a half. Thank you!

  elaine piesman
3 weeks ago
Paul, manager, is knowledgeable, with respect for clientsand totally honest.. His crew is efficient, professional and works exceedingly fast.Under Paul s leadership, this is one of my favorite service operations.

  Andi P
a month ago
My car was towed in for two flats. The staff was very helpful and pleasant. I wound up having to have all of my tires replaced due to wear and tear. The options were explained clearly and I was happy with the service.

  Winnie Jiang
a month ago
The min I arrives, staff Casseus came right to me and asked how can he assist for me today and he is super friendly. Casseus makes u feel like a friend so you will not be scare even if you have no knowledge on car. Excellent service and Mavis will be always be my first choice when I have issue with my car.

  Dejana Gillespie
2 months ago
I had a welcoming and friendly experience. The communication and efforts to help with my car was a 10/10 experience. Michael B and Michael J were very nice and understanding. I would definitely come back and refer this place to other customers

  Crystal
a month ago
Had an inspection done. Only a few hours after while driving home in the pouring rain on the highway the windshield wipers completely malfunctioned and I nearly got into a car accident. Checking the windshield wipers is the most basic part of the inspection. Still charged me about 300 bucks to change out my rotors and brakes though. I've serviced 3 cars here and they always say there's a problem with the brakes or rotors on every car. They coerce you to write good reviews. Absolutely will NEVER come to Mavis again. Overcharged me just to nearly have me have an accident. My windshield wipers were working just fine before the inspection.

  Frank Principe
2 months ago
The employees at this Mavis location provide really good customer service. They take the time to explain the maintenance or repairs they need to be done. They re honest about time and $$$ estimates. And they even call when they say they will. Definitely recommend.

  Shauntay Henderson
a month ago
The staff here is amazing and very knowledgeable. Paul and Casseus provided top notch customer service and overall I had a great experience. I recommend this location for all your car service needs.

  Neil Fogel
a month ago
Both Michael s were Extremely nice and have Gotten two tires and coming back to get a third, Also had a hub installed and a tire sensor installed both excellent work. Thank you very much.

  Elizabeth Hallissy Salbod
3 months ago
Mavis 500 is great! I have been going there for about 15 years. Michael J is the nicest Manager - he is always helpful, informative, responsive & does it with a smile! My car is also always ready when I need it.

  N.H. Akter
a month ago
They cheat you and will upsell as much as they can. Went in for a routine inspection and they charged me to change out my brakes and roters when I had only gotten them recently changed last year. On another car I serviced they asked me to change out tires when I had just changed them out the year before. I took them in good faith at that time but reading all the other reviews, I will never come to Mavis again. The guy at the front desk asked me to write a good review and even asked I do it right in front of him. All these positive reviews are fake. Just read the low star reviews for all the other Mavis locations too. Just cause they cheat you with a smile and nice customer service doesn't change the fact that they're cheating you in the end.

  M RN
3 months ago
Terrible customer service. Both Mike's are nasty, condescending, and argumentative. Talks down to women. They lie about the wait for service. Go to another Mavis. Called corporate and spoke to Selena, who was a customer service representative. She offered me a voucher and told me she left messages for both the store manager and district manager. This is the 2nd time that Mavis has treated me poorly. It appeared that they were busy in the lift area. However, at first, I offered to come back another day once they retrieved the new tire from another store. That action, which I was told would be brief, took over an hour. I informed Mike that it isn't no problem returning on another day. But he insisted that it would not take long. I did speak to another store and explained what happened, and Anthony was very nice and promised to help me out. I will go to this other Mavis after I have spoken to the manager or district manager. UPDATE: Still awaiting response from corporate. Was informed by Tyler that my correspondence was not given to the regional manager and that the case was closed. Case was reopened. I am still awaiting initial responses. UPDATE - Spoke with Samantha and decided to go forth with patronizing at another Mavis store.

  Rachel Kilbert
2 months ago
Michael was excellent! He was very helpful and accommodating with a new tire that my car needed, explained everything, and was extremely polite and professional. Excellent service.

  Krys S
8 months ago
Michael J. Was amazing. He was super helpful from the moment I stepped into the location. He kept me updated along the entire duration of my wait. He was able to explain everything in detail and answer all of my questions. Definitely going to keep coming back to this particular location, just for him!

  H H
a month ago
Team is awesome here. Michael took care of every concern I had. Great group of guys at this location. I was very happy with the service.

  /sky \
a week ago
Service is quick and professional. The waiting room is clean and well lit. Will definitely come here for all of my car needs.

  Snneha Naarang
2 months ago
Michael J. was very helpful in explaining warranties on the tires I purchased, did a great job of explaining the services conducted on my car.I appreciate his time and effort in leaving no questions unanswered.

  Emily Gallagher
3 months ago
I had a wonderful experience ! Mike J is the kindest most knowledgeable worker I have ever encountered . I will never go to another mavis again.. My tires are great and I m so thankful for the work that was done! 10 stars!!!!!

  diana arichabala
6 months ago
Michael and Paul were very helpful in helping my get my car inspected. They were very patient in explaining my options for new tires and thoroughly explained the warranty package as well. Everything was done in a timely manner, I would definitely recommend coming to this Mavis location!

  Elizabeth Aniko
4 months ago
Came in the other day looking to get new tires. Michael J. was patient, knowledgeable and kind. He helped me understand the differences with out pressure or rushing me through. I would highly recommend him for all your needs or questions.

  S R
3 months ago
Mavis receipts say warranty for "12 months or 12000 mile", but they wouldn't honor my request to honor the warranty, even though I met the requirements. I was a regular customer, but I was very dissatisfied with their work in 2022 and in 2023. I'll have to go to another place to fix some of the problems they caused to my car.

  E A
2 months ago
Horrible experience. They waste your time in order to charge more. I normally go to other tires shops to fix my punctured tire which takes them 20 minutes to do so but not in this shop . i was observing the technician from the window while he was wasting my time trying to charge more and even after working on my car for 45 minutes he still did not fix the punctured tire. I will not use this service again!!!

  Ana Macias
3 months ago
Extremely unorganized and incompetent service. My vehicle was confused with another customers. I was told I needed a whole list of fixes turns out it was not my car( my car was in my driveway when I received this call). When I took my car two days later to get the inspection done I was informed that I needed a new front tire and was told the tire was going to be ordered. My car stayed overnight. When I received the call to pick up my vehicle they informed me that the tire was never ordered and they had once again misplaced my Toyota Sienna with another Toyota vehicle ..