Huntington JEEP Hyundai Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christine Yu
a month ago
I had a terrible experience at this service center. I brought my car into the service center in December for a recall. When I turned the car on, the airbag indicator light was on. Prior to service, the airbag indicator light was never on. I initially thought it would resolve on its own, but the issue persisted. When I contacted the dealership to address my safety concerns, the receptionist was dismissive, rude, and extremely, unhelpful, stating that the problem was unrelated to the recall. The earliest appointment available was not until March, more than a month and a half away. Despite reaching out via email to express my concerns, I received no response from the dealership. When I called a week before my scheduled appointment to inquire about moving it up due to safety worries, the receptionist was rude, unprofessional, obnoxious, and eventually hung up on me. On the day of the appointment, I was informed that I would be charged for the inspection of my vehicle and an additional fee for addressing the airbag issue. The employee claimed it was merely a coincidence that the airbag indicator light appeared on the same day as the recall service, despite no prior or subsequent incidents involving my car. I would not recommend this location, as it seems that customer concerns are not taken seriously. I am extremely upset and disappointed by the lack of accountability that this dealership has for their customers.

  Reel Viewer
2 months ago
THIS IS ALSO HUNTINGTON JEEP CHRYSLER SERVICE DEPT.Absolutely horrible.Buyer, beware! All of the emphasis is on sales at Jeep. Just move them through the door. I would never buy another Jeep on Long Island, because there is just no service support. This place is no exception, just one big hamster wheel, nightmare of ignoring, stonewalling, everything is a charge. stay away don t be lured in by the salesman.

  Liz Maher
a year ago
I am so mad right now. Brought my car in last night so it would be there for my 8am appointment for a recall. At 340pm, I got a text saying they were running behind schedule. I am not sure how this can be since I had an 8am appointment and my car was there the night before. I had to find someone to take me to the dealership to get my car because I need it to get to work. Not happy.

  Janice Galvin
2 years ago
Mix up with apptmnt, but Joe made it right with a free carwash!