Habberstad MINI Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shomari Sealy
2 months ago
HORRIBLE DEALERSHIP AND SERVICEGoing back on my review because of how the treatment here is after buying a car. It s been 2.5 months. The service isn t great. Communication with the service department, the seating area and also the loaner rules are ridiculous. My car now has a drive train issue and I m receiving no help from the dealership.Got a loaner from them one time, took my dog with me and he is a Boston terrier that doesn t really shed and was only in the front seat for 30min. They charged me 250 and said I had the car extremely dirty and dog hair was everywhere. The lie is ridiculous and the fee is outrageous. Asked for the video that my dog s hair was everywhere and was never provided it.I also had an incident where I hit a Pothole on the front right tire and went in for a service for that. Was then told my rear shock absorbers are leaking. They refused to cover it after only having a car for a month. Got other professional opinions and they all said the leak wasn t from hitting the pothole.This place is horrible and treats customers like crap after the fact. Would never again. The buying experience isn t the only thing to be worried about.

  Peter Rutlin
2 years ago
If I could give it no stars I would. this is the worst service department I have ever dealt with. It took them two months to do three hours worth of Labor and everything was a "can't do" attitude. Unfortunately there's not too many places to take your mini so you are captive to their incompetence. They're not big on communicating very well either. If I ever go back to habberstad it will be at the Babylon branch. I heard its better. Huntington is pitiful. I've had a check engine light on for six years and to get inspection becomes an incredible ordeal and almost impossible. They can't fix their own vehicles. They actually gave up but I would not give back the courtesy car until they got it fixed. I actually had to plead with them to figure out what's wrong and don't give it back until it's inspected.Who knows how long it'll stay off this time ...every year I go through this and it's costing me thousands. Never buy a mini ...after its three years it's a huge money hole and the service department is a complete disaster. Sell your mini and go elsewhere before it's too late.

  mike sannito
a year ago
I had to bring my 2022 JCW in for an issue and a recall as well as adding some carbon fiber exhaust tips and I have to say Wendi went over an above to make things right. Between new sales and service Habberstad is top notch!

  Katty Pyne
a year ago
Extremely slow service. Will not be returning to this service location ever. If you want your car back in less than a week, go to Freeport or south Hampton.Services: Auto maintenance, Oil changeServices: Auto maintenance, Oil change

  Steven stavrides
7 months ago
Absolutely fantastic and timely service! Very professional and always done well!

  Rafael Almanzar
11 months ago
Really good dealershipPaola Nolasco very professional sales advisors

  Damian Atwood
a year ago
Service is good, but it feels as if they are understaffed at times.

  Al Gonzo
3 years ago
Help us right away and very friendly