Croton Auto Repair LLC and Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Ruiz
4 months ago
I changed my review of this place because he owner reached out to me to come to a happy resolution. I had bought a vehicle from this shop and initially was going to give 5 star review. The next day I discovered a problem and there was an initial miscommunication as to how it was going to be resolved. I am very happy to say that the vehicle is 100% and I will continue to do business with this shop.

  Adam Schmidt
8 months ago
If I could give this shop zero stars I would. Let me start by saying that I have had nothing but good experiences up until yesterday with Croton Auto Repair.I brought my car in for a nail in the tire and a humming/grinding noise coming from the right side of my car, and asked them to check the right front bearing. They called me back later that day to tell me, after diagnosing the problem, that it was indeed a bearing I needed, but it was the driver side rear bearing making the noise and estimated the work for the nail in the tire and the bearing to be $340.They called me again when the car was 'done' but Julio wanted to 'show me something'. When I went down to the shop, he had it up on the lift, said they fixed the bearing (he pointed to the passenger side rear, which I found odd), and then told me I had a new problem, and proceeded to push and shake a bar that lead into my transmission. He then told me I needed to take my care to a transmission shop because he doesn't work on transmissions. I then went to pay for the first two issues. The invoice I got was $542. Ok, a bit more than I expected but whatever, my car is fixed.Nope. On my drive home the car made the same noise it made before and additionally, any time I hit a bump it rattled like a tin can under the car. I called and then had to go down to the shop and talk to Julio about it (after getting stonewalled over the phone) and he not only laughed at me, but refused to correct the 'new' problem that I had, laughed at the fact that the bearing he charged me for can be found online for $40 but charged me $136 for it...and could care less about the fact that my car was worse off than when I dropped it off.I had been driving around with my windows open specifically listening to the sound the car was making to try to figure out what the grinding issue was...I would have noticed the tin can rattling sound every time I hit a bump. It was CLEAR as day that he created the new issue.My car did not have this problem when I dropped it off, and Julio refuses to stand behind his work, nor correct a problem he obviously created.Never going back.

  Tim Mcavey
2 months ago
I love this place! Very fair and very good we will be definitely coming back

  neil trugman
a year ago
We re traveling the New England states with are RV. We ran into a battery issue with our vehicle which we are towing. Went to Croton Auto, our battery was checked, and were told it is still good. Recommended a portable jumper and RV 1 brake adapter, to help preserve the battery during towing. Truly honest and knowledgeable. No charge for checking the battery.Service: Electrical

  Cathy Lynch
4 months ago
fast, friendly and accomadating! Definitely recommend.

  Camila Orellana
a year ago
Good and fair prices, Julio helped me out the same day. Compared to other mechanics, he provides a great service.

  William Fletcher
2 years ago
Julio and the guys at Croton Auto Repair are great. They've always gotten me in the same day or the next day and always take the time to do things right, even on the little jobs. I wouldn't take my car anywhere else.

  Josh Smithward
2 years ago
Great mechanics. I ve used them 3 times now and they ve been quick and reliable. Battery died so they came and jumped me, had a clogged a/c drain line, they figured it out and had it done instantly.

  Hugo Regalado
a year ago
Very fast and professional done!!! I know Julio for soo many years , very friendly man,professional and also very nice crew working with him

  Silvia Cabrera
2 years ago
Really great customer service. I am always very nervous about dealing with mechanics, but this experience was great, I felt that the problem was diagnosed correctly and it was solved correctly. Highly recommend this business.

  Manny
a year ago
Julio and the team do a great job for a reasonable price. Very fast service too.

  Mitchell Weisz
3 years ago
Best auto repair I have found, had our Audi back on the same day on multiple different occasions. These guys know there stuff no matter what kind of car.

  Michael Kuttles
4 years ago
These guys know what their doing, and they ll give you a fair price.

  Maya Patt
a year ago
Fast and great services, the best!

  Alexa Sanchez
2 weeks ago
Very good place! Fast work, and excellent service.I came for a tire change, and inspection of my vehicle.Totally recommended. Affordable prices.

  Carolina Aristizabal
a year ago
I bought my cart second hand and thanks to Julio and his team my cart runs first class. Thank you. Recommended.Services: A/C installation & repair, Oil changeCompre mi carrito de segunda y gracias a Julio y su equipo de trabajo mi carrito anda de primera. Gracias. Recomendado.Services: A/C installation & repair, Oil change

  Vanessa P.
a year ago
Good service, always thanks for everything! Buen servicio, siempre gracias por todo!