Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Damian Granger
a month ago
Absolutely Terrible Place obtain a Storage Unit. One Day past the due date they will post your unit for auction. NOT TO MENTION IVE CALLED AND CANCELLED MY SUBSCRIPTION WITH THEM AND IM STILL GETTING CHARGED.
Amy Smith
2 days ago
Wonderful staff the girls are always so nice in the office and so close to my home I can easily get my seasonal things
Tammy Vanguilder
3 months ago
Never go here to rent a storage unit 1st off they raise your unit price without notice 2nd my stuff got ruined mice chewed thru my personal stuff that was very important to me my boyfriend recently passed and stuff cannot be replaced .then after telling this is why I moved my stuff out they wanted to charge me 35 dollars just for not giving 15 days notice and 3rd I walked into office last time paymenta was due women was sitting doing nothing virtualv tsistance helped me there so lazy never go her ey ou wi not be happy .
Jody
2 months ago
I never had any issues and when I was ready to move out it was made very easy! I highly recommend Prime Storage
Jessica Helm
8 months ago
They are amazing! I go to them every time I have to use a storage unit! When I get behind they are so understanding and so kind! Best people on this earth! Recommend to anyone who needs a storage unit!!!!! I would give them more stars if I could but it only allows 5 !
Rose Bernier
10 months ago
Lindsay was great ! She was able to help us out with a quick rental and gave us great deals. Super friendly, clean unit space. Great all around highly recommend!
Patti Sanders
6 months ago
Cancer survivor 25 yrs...RARE AND AGGRESSIVE, Say the doc! 2yrs with spinal stenosis, very weak and stinted heart, with an ulcer INSIDE my small intestines...trouble walking, lifting under 12 lbs (yeah right!!!!, pulling and pushing...THAT'S ALL FOR NOW. THE WAY THE BALL BOUNCES...
mark boyle
6 months ago
price doubled within a year and gate was always open and only one camera that I saw...They changed website and said one of my payments was returned and charged me when bank said it was never..horrible management!
joseph flewelling
2 years ago
Well the people in the office was awesome but big price on the units then up the rent after only a few months charge for insurance, never heard that one. I shopped around and found same unit for more than half price. I went with rt 9 mini storage because I went from $84 to $40 for same size unit. But at prime the girls are great.
Chester Tripp
2 months ago
My stuff got soaked and ruined I am not happy my TV got drenched in water
Diane Doody
2 years ago
The personnel at Keylock Mini Storage are wonderful to work with. They help to make the process simple and easy and they maintain their property year round for easy access to your unit.My unit was clean and ready as promised upon my arrival. When I was finished using it, I made a simple hassle free call to the office. I will use them again and am happy to recommend Keylock Mini storage!
Brian Otto
11 months ago
Worst place I ever dealt with never used the space called two days after I payed for it to cancel and would not refund my money so be careful renting space from them. They are a big rip off Company I have posted it on Facebook and Twitter to stay away from this storage Company bad bad bad Company
John Doe
a year ago
Keylock Mini Storage is my go to when I need to have secure safe storage for my work in the cruise ship industry. I can leave my valuables there and know they are safe. The customer service is excellent and I feel very taken care of at Keylock Mini Storage. Thank you!
RLC LLC
2 years ago
Great customer service. I have one of the older units that were acquired, so the door is a bit difficult to open/close. Otherwise, decent and happy with rental process.
Nicole Ingersoll
2 years ago
Easy to setup online. Especially when your very busy and dont have time during when they are open. Set up on my lunch break. They sent me paper work to sign bia email. When I got done with work. Had it all signed and emailed back to them.
Penny Maxam
2 years ago
We have been with you for a few years now unfortunately if price doest come down some.. we will have to look for alternative places Getting a little steep!! We have housed my 2016 Challenger with you since we bought it!
Andi F.
2 years ago
I only used this storage facility for a few months but it was a great experience. The staff was friendly and helpful. The storage unit was clean. I will definitely use them in the future if I need them.
Teresa Vanwagner
a year ago
It was a decent place except for charging for moving out of the unit. How can you know exactly when you're moving out if it's an emergency?
Gordon Carr-wisner
7 months ago
I mean it's great and all but you don't have to keep saying give us feedback
Ronda Sherwood
2 years ago
It's not like when it was keylock when they had people come in to plow they also had them clean out the doors also not happy how I had to clean it I would have given 5 stars
Heather Shanks
8 months ago
Been a customer for years now no longer with my boyfriend now my ex so time to get a storage unit of my own
Justin Rychlik
2 years ago
Locked out of my paid for storage unit,could not get my tools for the new job I was starting the following morning and wouldn't send someone over simply to remove a lock,don't recommend renting from this company because they own many units in many states they think they are bullet proof, very bad business
J B
a year ago
the best people to do business with. Easy and wonderful communication directly with a person and great prices
David McCauley
a year ago
The rate increase of over 30 percent during the 2 years if the pandemic were exploitive and insensitive.
Don Bass
2 years ago
Friendly staff and clean storage facilities! 24 hour access and all good!
Ahmed Nomaw
2 years ago
This company provided Great service and the price point was excellent.
Rachel States
4 months ago
Love it
Stacey Grant
a year ago
Great place to rent a storage unit.
Robert P
7 months ago
Great place to store items !!
Mel Em
a year ago
Too many fees and increases in monthly payment