AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  A. Castillo
2 months ago
As someone that still respects in person shopping , I deal with a lot of customer service representatives This place has some of the most helpful, curtious and professional staff I have seen anywhere ( especially lately ) ! Thank you to the staff this morning , thank you Edwin for helping me install my windshield wipers , and thank you to the young lady at the register that took care of us without trying to upsell me to something I didn t need( maybe Audrey) . I know it s not easy , but please keep up the great work guys.

  Justin Bricks
3 weeks ago
The women who works the register in the morning I think her name was Doreen is very helpful. She helped me with a return and refund I purchased from another AutoZone. Pleasure to do business with this autozone. Nice to have employees who greet you with kindness and are helpful.

  Anonymous
3 weeks ago
I came to this AutoZone because it was very convenient for me. I went in there because I needed assistance with something with my battery in regards to tightening a screw when I first walked in. I asked for assistance and associate Man on the heavier side, gave me a tool and told me to fix it to the right tight to the left loose. I tried to fix the issue myself I was unable to. I went back and spoke to a manager. The manager and another employee was like well If you give this gentleman, a second, he ll be the one to assist you with your needs. the same gentleman who told me to go out there and fix it myself is standing in front of the store pants undone feeling his clothes. VERY UNPROFESSIONAL AND RUDE.

  Andrea Hursala
2 months ago
My battery died suddenly and my husband called around. He found AutoZone, spoke to Doris, she gave us the information about pricing and installation. After making some other calls, we called Auto Zone again today and they said come in now and they will help us. The manager "Lenny" said he would personally take care of us. We went right down there and bought the battery. Lenny was true to his word. He helped us out, made sure we had the right battery and he even installed the battery himself in the cold. It was a very quick and easy transaction and now I have peace of mind now when driving my car with my new battery. Thanks to the AutoZone team!

  Mohammad Uddin
7 months ago
My brother in law dropped off a battery that was to be recharged. The employee told him to return at 9:45pm. We got there at 9:53. The doors were closed and both the security guard and employee refused to hear us out. They might've thought we were there to shop and might shop beyond the closing time, however they didn't even give us the chance to explain what we were there for. The security guard started shouting and cursing through the closed doors. The hours of operation mention closing at 10pm. The reason for the review is ofcourse, when relying on your car and planning the day ahead such as taking the kids to school, going to work etc you hope to resolve your vehicle issues. Very unprofessional and they did not abide by the franchises rules and regulations.

  E Conte
a month ago
Had an issue with a online purchase return, Lenny called me and cleared it up in no time. He was polite and super helpful. I will definitely be using this autozone again.

  Wesley jefferson
2 months ago
My niece's car would not start while in the parking lot of Linden Center. She went to the AutoZone store to see if someone could test her battery. It was 10 minute before the stored closed. The manager Lenny came out in the freezing cold and to help. He was able to get her car to start and would not accept any money for his services. I truly appreciate his kindness and will visit this store location the next time I need auto parts. Thank you again Lenny

  Faizan Ali
a month ago
The whole staff were excellent, kind, and knowledgeable. The sales manger Alex was professional and helped me with my purchase

  Muhammad Ahmed
a year ago
- star.Just bought this tools. Went in the car in their auto zone parking lot, opened up and see the wrench has really bad play. I realized that wrench is no use because small tool are useless if they have more play than a acceptable range, they are for precise work. Within 10 minutes I went back to the auto zone to return all three because I am trying to have a set (small tools set). All employees and manager gathered and refused to take the item as return. Reason: "you can't return because we can't put back in the shelves." Please see the image i just put zip ties back to it. My questions is what's the 90 days return policy for and lifetime guaranteed for life for if they can't guarantee for 10 mins?Overall, new faces and I have doubts if they know what they are doing or too lazy to go through the return process. I am never happy with this Autozone. I come here because this is the closest to my house.

  S.m. Saleh
5 months ago
This is my 5th interaction with Maraj Muresh, Parts Sales Manager, at the conduit Autozone. The interactions have been painful. He is unable to utilize the system and provide accurate information and is unable to direct customers to a solution. He has no consideration for others time and is not even apologetic about it.Absolutely low quality service.Humbly request to Autozone management to give him more training and support.

  saleh ahmed
5 months ago
Terrible experience at the conduit Autozone with Parts Sales Manager, Maraj Muresh. Unable to support or provide accurate information. Does not how to use the computer and is rude.Needs more training.

  Danny G
3 months ago
Must be safe last time I was there they had armed security no uniform nothing

  Greatest Greatness
2 months ago
Always helpful and a pleasure to come here never any issues alway have what I need

  Anamaria Flores
a year ago
The manager Len and his staff here are amazing! We were there this morning because of a car battery issue. Not only did we get great advice and recommendations, we were met with compasion and excellent resolution. We highly recommend this specific store for all your car needs. Great service, quality staff and management.

  Emilian, M
2 months ago
Careful what you buy - I bought rotors and while the box had the correct # and it was sealed, they were the wrong item inside. I had to bring them back and the employee said that someone got lazy and didnt check them. Employees are not helpful, I had to stand by the register to wait for someone to help me while a guy was just standing behind the register looking at me and trying to look busy.UPDATE: employees are Very courteous and helpful. Huge change.

  Andrew Stipanovic
7 months ago
I ordered a car battery online and when it was ready I was emailed and called, when I went to pick it up, Lenny store manager helped and installed it for me and explained to my teenage son how batteries are installed. He is very professional and is the best of the best.Thank you Leonard

  aseltan
2 months ago
there are always a line, employees like to talk and joke each other while customers waiting.

  Sabbir Ahmed
8 months ago
Went there multiples times already and I can say this autozone is my favorite now. The manager and the staffs are so friendly, respectful & informative. Spoke with the manager and he seemed so open about feedbacks. Overall - excellent customer service. Would definitely recommend to anyone.

  Arslan Afridi
a month ago
Wonderful! The staff is very helpful.

  jimmy
2 months ago
Have always found what I'm looking for. Parking lot tends to get crowded.

  roxanne hutchinson
7 months ago
Great services, Leonard answered all my questions and concerns, he helped me out with my car battery. I definitely recommend to go this AutoZone if you want A1 service!

  Mushfiqur R
3 weeks ago
Friendly staff. Full of inventory. Next to a Taco Bell

  Ozone Park cityline
7 months ago
Closed at 9:53 pm when the store hours says closes at 10 pm. They did not return my finished recharged battery. Security guard and manager refused to listen that they closed early.

  Michael Forbes
9 months ago
Big store, clean and very helpful. Lots of parts and accessories. Everything I need for my car they always have. Great staff as well.

  Keith K
10 months ago
No big complaints. But i was looking for an item for a long time and none of the staff asked me if i need helpalso seems like they are understaffed and understocked

  Bryan Ortega
10 months ago
Great service, honestly I was desperate and they truly help me out, friendly and aamzing manager

  Roro
3 years ago
Very nice cashier bought the right part but Cashier said it will be too small even though online says it's the correct fit for my van. Cashier said it would be slightly too small that's exactly what happened he replaced it with another (same price) correct part said this one will fit perfect. Very happy with the advice and help!

  Maria Hall
7 months ago
Lenny was extremely knowledgeable and helpful I would highly recommend him.

  Do Lo
3 months ago
Perfect serviceThank you for the wipers !!!

  Jay L.
4 weeks ago
Nice employees , pretty busy here . Could use more cashiers etc