AutoMat Custom & Restoration
4.5 (126)
69 Hazel St, Hicksville, NY 11801
(516) 938-7373
autointeriors.biz
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Timothy Clontz
6 months ago
When I walked in with my homely 14-year-old car, the folks at AutoMat asked what I'd like done. Then I just looked at them and smiled, they laughed, and said, "Everything, right?" I had heard about AutoMat for years, and they deserve their reputation. Tim went through all of the options with me, including ways to save money. Even halfway through the process they invited me in to review the progress and to fine tune anything else I wanted. In the end, the car looks far better than it did at the dealership on the day I bought it in 2009, and in my opinion better than any other new car I could have replaced it with. I could not think of a better place to take your car.
J. Z.
7 months ago
We recently had the pleasure of experiencing exceptional service from the team at AutoMat Custom & Restoration when we entrusted them with the installation of a new convertible top on our beloved 2014 VW Beetle. From start to finish, the entire process was nothing short of outstanding, leaving us thoroughly impressed and overjoyed with the results.Right from our initial inquiry, Tim at AutoMat Custom & Restoration displayed a remarkable level of professionalism and expertise. He took the time to thoroughly explain the process, address any concerns we had, and provide a clear breakdown of the costs involved. His transparency and willingness to answer our questions put us at ease, making us confident that our car was in capable hands.The installation itself was an absolute masterpiece. The attention to detail that the team exhibited was truly commendable. The precision and care they put into aligning and securing the top showcased their dedication to perfection. It's as if our VW Beetle rolled out of the factory with this new top already in place.Not only was the workmanship exceptional, but the turnaround time was also impressive. They managed to complete the installation well within the estimated timeframe without compromising on quality. This level of efficiency is a testament to their commitment to customer satisfaction.Upon receiving our car, we were blown away by the final result. The new convertible top not only looked stunning, but it also functioned seamlessly, just like the day we drove the Beetle off the lot. The team even took the time to ensure that the interior was clean and free of any debris that might have been generated during the installation process.In addition to their technical skills, the staff at AutoMat Custom & Restoration demonstrated a genuine passion for what they do. Their enthusiasm for cars and their dedication to delivering top-notch results were evident in every interaction we had with them. If you're looking for a team that combines expertise, attention to detail, and a passion for automobiles, look no further. Our experience with them was nothing short of fantastic. Kudos to the entire team for a job truly well done!
The Young Rascal DJ 360
a year ago
I started the process of having the vinyl top on my '71 DeVille ,replaced a few years back. The project kept getting sidetracked due to work, family priorities. I would stop in to AutoMat periodically to speak with Tim, just to touch base and each time he was extremely helpful and patient. This past November I stopped in again to let him know I was ready to put a deposit down for the work. He printed me up an estimation and gave me a time frame. I paid my deposit and within a month my Cadillac had it's new vinyl top installed. I met the gentleman who did the work, his name was Rick. Rick did a fantastic job. I will be straight up and to the point. Will I return here for more work to be done to my classic car? YES ! Tim and Staff at AutoMat provide quality work and excellent customer service. Thanks to Roger as well for recommending a nice after care product for my vinyl top.Service: Classic car upholstery
Charles Guidotti
4 months ago
I can not say enough good things about this company. Everyone there has many years of experience and they all take tremendous pride in their work which is outstanding.They took my 2002 Lexus 430 convertible and replaced the entire leather interior. I looks like it did the day I picked it up from the dealership.Tim the owner is very friendly and fair and he obviously loves what he does. He actually gave me a tour of his shop (which is huge) when I stopped by to see how the job was progressing.The prices are fair and the work is done on time.---Do not go elsewhere.
kevin wade
11 months ago
Tim and his master tailors turned my off-the-rack Targa interior into a gorgeous bespoke callback to the earliest 911s. I couldn t be happier with the process, the collaboration, and most especially the result. Highest recommendation!Service: Car upholsteryService: Car upholstery
michael toscano
2 years ago
Tim is a stand up guy . The work they do is AWESOME. The red stitching with the red Button Tuck is absolutely beautiful. The work was done fast n efficient. And the price was fantastic. Thanx again Tim n the family of AutomatService: Custom upholsteryService: Custom upholstery
Barbara McNerney
5 months ago
I had an awesome experience at AutoMat Custom & Restoration on Hazel Street in Hicksville. I had a rip in my leather driver's seat on the seam in the upper portion. Timothy, who is the business owner, had spent a great deal of time to match the grain of the leather to its perfection. Two weeks later, I brought my car in to be serviced. The work performed is flawless! I am super satisfied with the work they had done, and will absolutely return when the need arises! Thank You for reading this review! Keep Your cars looking beautiful Peops!
Ted Berkowitz
a year ago
Tim and his team returned our 20 year SLK 320 looking like it came right out of the showroom. The new Pioneer Bluetooth stereo pumps out incredible sound.
roseandpete
2 years ago
AutoMat worked on my 65 Lincoln about 10 years ago. While recently doing a small repair I took notice of the job that they did on my leather interior and carpeting. The ATTENTION TO DETAIL IS OUTSTANDING. I was amazed that the reassembly was done with such precision and care. I could not have expected a better job from anyone anywhere!!!If you care about your classic car you would be doing yourself a disservice by not bringing it to them.SIMPLY THE BEST !!!Thank you for your quality of workmanship and your expertise.PeteServices: Classic car upholstery, Body & Trim, Car upholstery, Custom upholstery, Upholstery installation
John Z
2 years ago
Very happy with the quality work from Automat. I have bee using them for years and will continue to do so as long as they will have me. The pictures attached are from the fitment of speakers and reupholstering of the dash in a 1995 defender and the fitment if the "lotus" plates on a 2011 Lotus Evora door sill. The 2012 had those plates, so Automat was able to make it happen and made it look factory.
thomas wingenfeld
9 months ago
My rag top Audi A5 needed to have the inner roof lining repaired. Tim the owner went thru the process with me on how they would fix it. He took the time to explain and was patient in answering all my questions. The work took a day and I was impressed with the finished product. A great place to bring your car. Also I asked about if he knew of any products to keep the" rag top in good shape". ( At Audi they said there was nothing you could do in maintaining the top). He showed me 2 products to use... took the time to explain them and also go over the "fine" elements on what to look for in keeping the top in good shape. by the way its a 2015 A5. Great and friendly people to do business with.
Harold Moore
3 years ago
I have used this company over the years on my 1979 Trans Am and now my 2009 Range Rover Sport.They are organized, smart and deliver quality results. I have had my headliner and pillars done as well as lighting upgrades. Highly RecommendedServices: Electrical repair, Upholstery repair
POLIZEME25 POLICEME25
9 months ago
I brought my older car into Automat for new upholstery, as well as mechanical work.The price I was charged was almost double from original quote. It took them almost a year to do basic work. They did not complete the job. The upholstery they showed me was not what they installed. There were chips to the body paint , someone was racing the car through stone. I removed the car otherwise it would have been there past a year. Terrible Experience.Get everything in writing,take pictures and get a completion Date .Services: Auto engine tuning, Car upholstery, Upholstery installation
Linda Norris
a year ago
Outstanding customer service and workmanship! Tim, Lorraine and Lisa all went above and beyond to repair a section of my car upholstery as quickly and as least expensive as possible. Every member of Automat's team that I encountered that day was professional and friendly. I would not hesitate to recommend them to anyone. Thank you Auto Mat!Service: Upholstery repair
bob
4 years ago
Went to Automat for custom interior work on my 2018 Dodge Charger. They exceeded my expectations!! The car looks great and I get constant compliments on the interior work. Thank you Automat!
Joseph Siciliano
4 years ago
I have been doing business with AutoMat for many years. They have done both large and small jobs for me. I have had Mechanical, Electrical, Upholstery, Complete Sound System, Body and Custom Work done. They've never disappointed me or any of the many customers I've sent to them. For any of your Automotive needs, give Tim at AuoMat a call. You'll be glad you did.
Dennis Deane
8 months ago
Had damage to front seat on my Porsche 911 C4S ..they not only repaired the damage I paid them for but repaired additional scratches on the seat. The work is undetectable and the seat looks new. I m very pleased with my experience across the board!
onay Casilla
8 months ago
They fixed my convertible top on my 04 bmw 330ci. It had a huge water leak that was causing me mechanical problems, the top wouldn t convert at all & it was just a huge mess. They were super friendly and answered my questions about everything. Would totally recommend.
Ed Storey
4 years ago
Forever grateful to Tim and Richie at Automat. Whether providing expert repairs on new problems or correcting some serious issues from prior work, they have excelled. They have a lifetime of experience and it's a pleasure having one shop that can handle any problem.
Tony Russo
a year ago
Tim and staff did an unbelievable job of restoring my 2001 Porsche interior and made a 20 year old car look new. The attention to detail was exceptional and the pleasant accommodating staff was a pleasure to work with. Real experts in what they doService: Car upholsteryService: Car upholstery
Lars Mars
a year ago
I took a long time to decide whether to write a review for Automat. But after having spent some time (and, more importantly, more money) to digest and repair what was done to my car, I decided it was time to let the world know.In December, I dropped off my Land Rover Discovery 2 G4 Edition for a run-through. I wanted to have it shone-up and a couple of smaller things adressed. Window run channels needed replacing, and a leaking windscreen had to be reinstalled. I supplied most of the necessary parts, which can be hard to find for this car. While the windshield was out, I needed Automat to repair a lifting dashboard. In addition to the other repairs, a faulty door lock, and alarm needed to be sorted. While Automat had the car, we decided they would repair the peeling clear coat on the bonnet, fix some minor dents and dings, and rubberize the undercarriage with an M3 undercoat. Nothing too complicated for a shop specializing in interiors, electronics, and show cars. And perfect for a shop that proudly boosts its 65 years in business. I dropped the car off with the agreement that it would go into the shop the same week, and when done, I had arranged for indoor storage when the vehicle was finished so it wouldn't sit out all winter on the salty winter roads. The whole ordeal would be wrapped with a final sexy detail so the car would be perfect in March when I returned.I returned in March; the car WAS NOT READY. They had street-parked it all winter, as I could see on Google maps. When I finally got it back. They had lost and not installed half of the parts I had supplied. The installs they had done were terrible. The lifted dash was glued down with silicone by what looked like the skill level of a toddler. Plastic parts that had been broken or lost in the process were not replaced but just sluggishly dumped back in or ignored. Whoever had done the windshield had broken open a crack in the roof-drain channel. Window runs were not installed but were lost. Parts from the door had been lost in the process and not replaced. The windscreen was still leaking. A-pillars were reinstalled badly. The bonnet was painted but not matching the rest of the car. The door lock and alarm had been repaired, but in the the door panels only somewhat reinstalled.My life is too short to be angry, so I gave Tim a chance to fix the lousy job, though that meant I was repurchasing some of the lost parts. After he was done, the 2nd time around, the windscreen was still leaking. He did reinstall some of the lost interior panels, but again, that looked like the toddler had been at play again.So, here we are; I've been stuck touching up all the mistakes made by Automat. I would have blocked the entire payment had it been on a credit card. But smartly, he only accepts debit cards for large purchases.Tim is not cheap, but the caliber of work delivered is. His quality control is nonexistent or sluggish at best. Attention to detail is absent, but most importantly, the complete lack of respect and craft is unforgivable when you are entrusted with people's precious collectible cars.
69 Bird
a year ago
They reupholstered the rear seat of my 69 Firebird in black leather to match the look of bucket seats I bought. They also embroidered a Pontiac arrowhead logo on the seat back. It came out fantastic. I highly recommend their work.
Evan Scott
4 years ago
Let me start by stating that had I have known about AutoMat before I started my project I would ve used them for my entire restoration, not that I m not satisfied with my shop in NC but AutoMat is local and I m completely satisfied with the work they did. Wait that s an understatement I m super satisfied with the work they did. Tim was so professional, without an appointment he spent hours with me and it seems that he knew what I wanted without me being able to explain it to him. The actual work that was done is phenomenal!!! I will recommend AutoMat to all of my car guy buddies. Please go to there YouTube channel and watch some of their builds, then let them do your project for you. YOU WILL NOT BE DISAPPOINTED.
Jason Peters
3 years ago
I would like to take this opportunity to let the world know that I m tickled pink with the outstanding and professional work AutoMat has done on the installation of a manually-operated convertible top for my MR2 sports car.Without hesitation, I am recommending AutoMat to anyone who wants the highest quality of workmanship for their car. I definitely would give AutoMat the maximum stars possible. My new top fits like a glove, it opens and closes with ease, and it has a nice, tight fit when it s closed.Now, be advised that I am writing this recommendation, not one or two days after, but a few weeks after the work was done. I m doing this because I wanted to be absolutely sure that I am 100% satisfied with the work done before I go endorsing anyone, and I certainly am - there have been no leaks at all considering the car is not garaged and it has already been through four heavy rainstorms and half a hurricane! The top still opens and closes with the greatest of ease, and it really looks terrific as if it were installed yesterday.I know for a fact this convertible top installation was not an easy install. I once had it done several years ago by a shop who claimed they were experienced, but they ended up doing a botch job and had my car in their garage for three days when this is really a one day job. That cheap top they installed did not last long, so when I decided to have it replaced because the quality of the top and the installation was poor, I began to search around for another company to install the new top. I was quite surprised to learn that some shops simply turned down the job because it was either too complicated, they were too busy, or maybe they just didn t know how to do it. Some shops took my name and number and said they would get back to me with an estimate. They never did.It was through a show-biz friend of mine that I learned about AutoMat.I want to mention that every employee I met at AutoMat was very professional, courteous, and helpful in addressing any question or concern that I had. The name of the gentleman I worked with is Tim, and I strongly recommend bringing your car in and speaking with him first to discuss what you would like to have done. It ll cost you nothing to find out how reasonable first-class quality work can be. Tim listens carefully to what the customer wants, or has to say, and he can offer valuable input or options to your ideas stemming from his years of experience. And when it comes to doing the work on time, my car was ready for pickup when promised. In my case, the same day.Last but not least, there were no add-ons or surprises to the bill. What I ended up paying was exactly what he quoted me at the beginning, nothing more. Now that I have seen and experienced the excellent quality of work AutoMat has to offer, I will no doubt be going back for future projects. AutoMat is now my go-to place for any upholstery or convertible top work.Give them a try, visit the shop, you ll see what I mean.
Robert DeMotta
2 years ago
I have used Automat several times over the last 8+ years to service my Porsche Carrera 2. Most recently they replaced the convertible top and integrated rear plastic window, and also installed new custom fitted floor mats with the Porsche crest. I am very happy with the service and quality of workmanship of Tim and the Automat team.
Michael Russo
4 years ago
I have been dealing with AutoMat for many years. Tim and the crew are a class act.His estimates and time of completion have been accurate. His workmanship is second to none.One of my cars has Ultra Leather and one seat was not up to my standards. He matched the leather and repaired the seat to such perfection no one knows it was repaired. I highly recommend AutoMat.
A Wright
9 months ago
Tim and his staff are extremely professional. His shop is extremely equipped with everything you need for a new interior. I been dealing with him for years
Peggy Bonapace
4 years ago
Tim and his team are the BEST!!!!!! We have a 25 year old BMW convertible and the interiors were completely cracked and ruined. We thought there would no hope for our fun little car. I did compare Automat with other companies from the Hamptons to Nassau county. Tim was the most knowledgeable, caring and very fair pricing. They were spot on about how many days to get the leather, mats etc and also spot on how many days to redo the entire car. We are THRILLED and wish we had another car to give them! The car looks brand new!!!!!
Rebecca
4 years ago
I can't say enough good things about my experience at AutoMat Customizing & Restoration.I was struggling with terrible seats in a car I loved. Automat completely rebuilt my seats with custom cushions and lumbar support, problem solved. Tim not only spent time going through various solutions with me he accommodated my timeline despite being super busy preparing for a car show the following weekend. The craftsmanship is beautiful, thank you Matt. The service and quality at AutoMat is amazing. Thanks guys.
Ted Solomon
2 years ago
I have been using AutoMat for years and Tim's technicians keep getting better and better. There is no one else in the auto upholstery business who has the skills and talented crew of AutoMat. I originally found AutoMat for some custom floormats for a Mazda Miata. Then future projects included the beautiful customization of two motorcycle seats, an interior in a BMW, and just today a convertible top for a Ferrari project. Tim not only has well-trained techs, but also sources the correct fabrics and leathers he knows will work well for your project. Moreover, because they have a large and safe facility the job gets done in a timely manner. Everyone likes to say "The Best" but AutoMat truly is!Services: Classic car upholstery, Custom upholstery, Upholstery repair, Upholstery installation