Walmart Auto Care Centers
3.7 (42)
103 N Caroline St, Herkimer, NY 13350
(315) 717-0262
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Warren White
6 months ago
The Herkimer Walmart Auto Don't-Cares center is a terrible run organization. I have been denied service 3 times in as many attempts by them for many reasons. One time the tire lube center was out of oil, even though there were multiple shelves full of oil three feet away. One time, they had me wait 40 minutes for an oil change, and then someone went home early and they closed the place at 5 when they were open until 7. Today, I went to have the headlight bulbs replaced, due to them both blowing, and they could not do it because it is Walmarts policy to not change the headlight bulbs if they have to remove any screws, side note, a different Walmart had no problem doing it. I can forgive one instance, but three instances is a pattern. They should just close this place until they can find people willing to do a little work.
Amanda Loomis
6 months ago
They need a system that allows people to book appointments, they are understaffed and wait times are longer than they ever were. I get out of work at 5 and I m unable to bring my car over for an oil change because they are already closing by that time, even though their closing time says 7pm.
Brenda Seitz
a year ago
Called auto center and direct line to Walmart. My daughter was over an hour from home with a car issue. I directed her off the thruway to the Herkimer location. No one responded. Absolutely no help..no one answered either line. Just kept ringing
Helen Saranzak
2 years ago
My sister and I were traveling through the state and got a screw in our tire. We rolled into the Walmart tire center 15 minutes before closing. Larry and his coworker were very nice and checked out the car. Turns out that we needed a new tire and they were kind enough to install it even though they were ready to go home. I do appreciate their kindness and professionalism.Services: Tires, General repairs & maintenance
MentalReject76
4 years ago
Getting new front tires ,and a high milage oil change . Great service ,very help in checking options for new tires.
Mike Brennan
a year ago
They were very helpful but only had one tire in the size I needed but they tried and if they had 4 would have mounted that day.
Faith Kinsella
a year ago
I came in the auto center on Sunday and there was a line at the counter. I looked and this worker (Greg) was sitting on tires while on his phone. Very unimpressed.
Jake Adams
a year ago
Flawless they fix your tires quick if you have a leak good prices good quality serviceService: TiresService: Tires
Paula Mae
5 years ago
Most helpful and intelligent man helped us. Knew exactly what we needed and was very professional. We will definitely be back for any auto needs. Thank you Clarence!
Richard Rathbun
2 years ago
Close at 7 but told me at 430 they are not taking any more cars and there was no cars inside or outside
Jesse Moffatt (J)
2 years ago
Service was good prices excellent, staff doesn't answer the phone.
Joshua Parkinson
5 years ago
Not friendly, I will keep tire business to Mom and Pop shops.
chickie haute
4 years ago
Excellent customer service. Very accommodating.
L Bud S
10 months ago
Good just good
Ryan Kran
4 years ago
Was on hold for 8 minutes on a Tuesday morning
Tony Shang
a year ago
Big mistake of coming here.
Tracy Besancon
2 years ago
Very nice work.
Mark DeLore
7 years ago
Very quick and helpful
Bill Backell
5 years ago
Gpod for oil and tires.
DeMusik Junkie
5 years ago
This location is the best!