Licari Motor Car Inc.

4.7 (170)

  202 NY-28 North, Herkimer, NY 13350
  (315) 866-4141
  licarimotorcar.com
  Claimed

Auto repair shop Used car dealer

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ZACHARIAH EDWARDS
3 months ago
I recently purchased a new western mvp3 stainless steel V-plow from Jesse. I wouldn t change anything about it. Jesse gave me Excellent advice and Excellent service, I absorbed all of his knowledge and recommendations when deciding the perfect plow setup, Everyone at Licari Motor Car treated me as if I was family and they treated my truck as it was their own personal truck. I am beyond grateful and very thankful of their support as well as the excellent service they provided me. I will definitely be back in the near future to continue my business @ Licari Motor Car!

  Debra Taylor
a month ago
Thank you Jesse and Associates at Licari Motor Car, Inc., for working tirelessly to find us a wheelchair accessible van that was affordable with low mileage! Jesse and staff were friendly and helpful, and always available to answer our questions. Jesse communicated the status of his search and when a van was found, but without pressure to buy. We are very happy with our purchase of a wheelchair van yesterday for my brother. He loves it! We would not hesitate to return to Licari to purchase another vehicle or for service of our van when needed. A Special thanks to "Georgie and Frankie "!

  Patti Beighley
a week ago
I had the pleasure of getting a car here back in May. Everything went great from start to finish! It was great working with Joe and his team. I have recommended everyone I know looking for a car to go to Licari. #teammason

  Rob Fiorentino
2 months ago
Just purchased my second vehicle from the guys at Licari and couldn t be happier. They gave me a great offer on my trade in, found a vehicle that I loved that fit my price range and had the entire process finished with keys in my hand within 24 hours. If you re in the market and looking for a locally owned family business to buy a reliable vehicle from, this is definitly the place to go!

  Abby Jouben
6 months ago
I cannot thank Jesse, Mike, & the Licari Motor Car team enough for helping me trade in my old vehicle for my new beautiful Audi! The process was so easy with them and I would recommend Licari Motor Car to anyone looking for a vehicle!

  Samantha Purvis
3 weeks ago
I had an awesome experience, it took so little time to find out what I wanted and the whole process was so smooth! Thank you guys so much for all your help! I look forward to working with you in the future!!

  Patience Winn
a month ago
One of the first things the Salesman said was We run off of our reviews I didn t think to look at the bad reviews I guess that s my fault. Especially after reading how the owner responds to bad reviews I m not surprised of his attitude & talking to me like I was stupid. I use a Tire Depth Gauge when looking at cars, who wants to purchase a car and then a month later you need to buy new tires? Anywho, I go to talk to the owner & starts talking to me like I m stupid. He will not replace the tires that barely pass inspection. Nor the breaks, that the salesman clear as day heard when riding in the vehicle. Says it s A little rusty from sitting around a few days. WHAT?? This man thinks women are stupid or something. We just got up and walked out. Just be careful!!! With the way that man speaks to people, You can just tell he s very shady!!!

  Becca Mills
3 days ago
I was in desperate need of a car and these guys helped me out! Great sales, great service and exceptional conversation! Licari is a must when looking for a new vehicle! #teamMason

  Matthew Weeks
a month ago
First time buying a car from a dealership, it was quick and easy. Staff was great to work with and meet. Am now a proud owner of a beautiful charger RT.

  Trisha Williams
2 months ago
It was a great experience buying my new vehicle from Licari Motor Car. Cam, Jesse, Mike and Joe went above and beyond to get me the best deal possible. I highly recommend purchasing your next vehicle from Licari s.

  Michelle Butler
a month ago
I saw a car on their website that I was interested in, went to see it, test drove it and within 2 hours of arriving at Licari I was driving away in it. It wasn't high pressure or stressful like every other car purchase I have made.My ongoing experience has not been as great. Less than 30 days after buying the vehicle, it died. I was advised by Mike and Joe to have my car towed there on a Thursday night and as long as it got there that night they would look at it first thing in the morning. Towing was $100 covered by the warranty I purchased, an additional $177 out of my pocket. I called at 11 am to see what was going on. They hadn't looked at it and had appointments before me and weren't sure they could look at it that day. They also advised that they never told me they would look at it first thing. At 6 pm they advised me it was the fuel pump and they couldn't get one before Wednesday. When asked how they confirmed the problem they became condescending and argumentative. They will not provide a loaner car. The warranty they sell you only covers work done at their shop, you can't take it any place else, every time I cakl the warrantycompanythey can't find the warrantydespite being given the contract # and I spendover a half hour on the phone with them just trying to get it pulled up. I get my car back on Tuesday, it stalls within an hour, it's definitely a fluke. Saturday it doesn't want to start again and when it does it loses power and stalls in the middle of the road. We call Licari, they schedule an appointment for Monday. Because of the way I was treated the first time, i really don't want to go back to them. We decide to replace the battery in the car as it is older and the fuel pump is receiving inconsistent voltage. Car runs great, I cancel the Monday appointment. Friday it is running rough again, Saturday it stalls in the middle of an intersection. Someone looks at it, finds a melted connection to the fuel pump, they probably should've seen that when they replaced the fuel pump, we get it started and drive it to Licari, they can't get it in until Tuesday to look at it. No car from Saturday until at least Tuesday. I make my first payment on the car.Like most people, I buy a car because I need transportation. For 3 weeks this car has been unreliable and it seems that now that Licari has made their sale they really don't want to deal with it. The warranty is so limited that I don't have the option to take it somewhere else to get it serviced but Licari can't get it in for days. So if you don't actually need your car to get to work so you can make your car payment they are great.The warranty, only Licari can do the work. They are doing so much work they don't have time for you. Your car will be there for days. They do not have loaner cars. The warranty company can never find the warranty, so you are stalked in the middle of an intersection on the phone for a half hour told thst you don't have a warranty that is sitting right in front of you on paper. You will need to pay for the tow truck.This has been a pretty bad experience, I hate the high pressure sales at Carbone but they have never been rude to me or treated me the way Licari has. I was so excited about the initial good experience, my daughter needs a car and I recommended Licari but we will make the trip to Driver's village instead.As of 2/14/24 I am either lying about my vehicle stalling or it is the way I am driving it per Joe, he wantsa videoof it stalling... They told me on 2/13 that they would drive it to try to replicate the problem, they called me on 2/14 morning to tell me to come pick it up, they weren't going to drive it. 15 minutes after leaving the dealership it starts trying to stall, call them to report it, they can't do anything because there are no lights, no error codes, and they basically don't believe it is stalling. My car stalls on Commercial Dr in the middle of the road, is towed to another garage.

  Cindy Reese
5 months ago
To the Licari Motor Employees ..I can not thank you all enough for the above and beyond caring provided to my mother, Janice Sherman. She called for an appointment to have her vehicle serviced. The needed repairs of her vehicle were completed exceptionally as always. The kindness she received was outstanding!!!! To Gail, thank you for providing her a ride home. To Joe, the warm heart felt words to her at a difficult time in her life were priceless and needed more than you know. Will always sing the praises of Licari s service and professionalism. Thank you, thank you!

  Mitchell Van Winkler
2 months ago
Best car buying experience ever! Cameron and Mike were so helpful and kind. A great dealership. We will definitely recommend them! Thank youLisa

  John Voght
2 months ago
They told us they go through all cars. 100% before sold, so we bought a car.Took it home. I looked it over.It was low on cool and the rear brakes made noise. So I went back And pacifically ask if they had checked our car out 100% service manager said. Yes I said well the coolant was down by a quart. And the rear brakes are making noise. So I specifically ask, did you pull the tires and look at the brakes? They said yes.Well, when I got home, it took us 45 minutes to get the back wheel off. The hubecause it was seizedso that tells me that I did not remove the wheel. Anyhow Brakes were down about half which was alright. But I did not like the idea that they lied and said they pulled the wheels to look at the brakes. I confronted the service manager. He pretty much called me a liar and said do not call his mechanic lawyers. He asked me to take my keys and lers part ways that's my story. Also I had a small chip in the windshield. They said that is not their responsibility. It passed inspection, which yes, it would pass inspechip, but were afraid. The chip may get bigger and time. So just beware and use Caution, have no iyeah why dealerships have to be this way?

  Alexis Nolan
a year ago
I walked into Licari on a whim after work one day after eyeballing a car on the lot. Joe greeted me and was very easy to talk to and work with, I told him what I was looking at and we went for a test drive, he threw a number out for my trade I couldn t turn down. He was not pushy at all through the process and made it quick and painless and even stuck with me through checking my options elsewhere without making me feel bad for it! I recommend the team at Licari to get you into the right ride today!

  Dakota Stallman
5 months ago
I purchased my vehicle from Licari s a few years ago. I have gone through many dealerships in the past and no one has compared to the service I receive at Licari s. They re always so kind and go above and beyond. Anytime my vehicle needs to be serviced they get me in and out the same day or the next day. I also recently got locked out of my vehicle with my son who was sick and the police department said I had to be towed and no one could help me, I called Licari s and Jesse came right away even though it is not in his job description to unlock vehicles. Rather than towing me he got my jeep unlocked. I 100% recommend this dealership.

  Nicole Knapp
a month ago
Licari motor car made my car purchase quick and painless. The vehicles on their lot are accident free, low mileage and reasonably priced.

  Breanna Clements
5 months ago
Couldn t be happier with the experience I had at Licari s. Joe, Lee, and Jesse all made the process easy and I absolutely love my new Escape. Highly recommend going to Licari s if you re in need of a new/used vehicle.

  Grace Hampton
a month ago
I loved the guys at Locari's. They took great care of me and everyone was pleasant and efficient. I will definitely be back.

  Joshua Sullivan
3 weeks ago
Great people, Great Service, Licari did wonders by me and my family with the new Truck. Would recommend wholeheartedly!

  Deborah Davis
2 months ago
I had the best car buying experience ever. It was painless. I would highly recommend buying a car from Licari Motor.

  Shelby Sutton
5 months ago
Justin And I enjoyed our experience with Licari Motor Car. We have been searching for a SUV for a few months and this was the place we like and found what we wanted!! Thank You Ray for your services and answering my questions!

  Kelly Wenzel
2 years ago
I highly recommend Licari if you are looking to purchase a great new vehicle while dealing with amazing people. I hate buying a new car but they made the process and experience smooth and enjoyable. Thank you for EVERYTHING Joe and Jess. I love my Acadia

  Michael Coria
3 months ago
A great experience! Mike was great! A very good looking guy! I wouldn t purchase a vehicle from anyone else!

  Ryan Robellard
a month ago
Top notch service help with more than they truly were required to for first time buyers I definitely recommend cam at Licari we were s.o.l.d.

  Kyle Brown
11 months ago
A big thank you to Jesse and his team at Licari Motor Car. They offered above book value for my trade, and had their car priced extremely well. Jesse was extremely transparent from the moment I walked into the dealership and made the process as simple as can be. Would recommend to anyone looking for a car.

  Rebecca Custer
a year ago
I m very satisfied with my purchase from Licari! I purchased a 2019 Chevy Trax in October of 2022 and it is now April 2023 and I ve had zero issues with the car. It s a great vehicle with low mileage. They handled the whole process and got me a low interest rate on my loan. What they gave me on my trade in was more than fair. Thank you Licari Motor Car!

  Edward McGowan
4 months ago
The service at licari motors is the best in the area. The salesman Lee Bartlett, went out of his way to put me in a new truck.

  Romy Jean
4 months ago
Excellent transparency and transaction from the staff. Great first impression from the condition of vehicles and dealer office space.

  PrinceGrazzt
3 months ago
Very accommodating and considerate of my needs. Affordable stock and great staff. Very friendly and knowledgeable about everything.

  Opening Hours

Monday 8:30 AM-7 PM
Tuesday 8:30 AM-7 PM
Wednesday 8:30 AM-7 PM
Thursday 8:30 AM-7 PM
Friday 8:30 AM-6 PM
Saturday 9 AM-5 PM
Sunday Closed

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