Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joyce Shen
a month ago
He assisted me in towing my car from I-90 to my home and stayed with us until we were all settled. Additionally, he helped me locate my lost wheel. I am incredibly grateful for his kindness and reliability! I highly recommend him.
Gil Stern
3 weeks ago
Not that you should need them but if you do, they are great, friendly and helpful. Was in a car accident and they took care of us, helped us with insurance, drove us to the car rental location ( since the car rental service was not able to bring the car to us) and even gave us an air freshener for the car to help get rid of the cigarette small.
mike emmel
5 months ago
My engine in my F250 blew on Rt90 not too far from their shop and they picked us up rather quickly. The guys are very professional and friendly, great bunch of guys. If it was under better circumstances I probably would hangout with then and have a few beers. They helped my wife and I get a rental car then drove us to Utica to pick it up. Awesome service and like I said great guys.... ThanksService: Car towing
Peggy Pulling
2 months ago
I was off on a ramp on the NYS Thruway and needed assistance. There were there very quickly and took good care of me. Fixed the car and I was on my way. I highly recommend them!!
Mindy Ridgeway
3 months ago
We were involved in a multiple car collision 8 hours from home and 1 hour from our destination. The care we received was so professional and all the drivers were very kind to us and our fellow travelers.
Dave Horner
2 months ago
Were very quick with helping me with a tow. The gentleman was courteous and easy going
Jasmine Allen-Meyer
a year ago
I was forced to call Kidd's because my car became disabled on the stretch of I-90 they are contracted to. My car was dropped off the tow truck bed as it was being raised, and the damage shown in the pictures was done when it hit the guard rail. The owner claimed fault at the scene and originally expressed no issues paying for the damages, but it has been months now and he is still refusing to pay for any of the repairs, provide any of his insurance information, or communicate with my insurance company when they've tried to contact him. Upon my own attempts to reach out to him, all he did was call me back from a blocked number and yell over me, not letting me get one single word in. I'm just in disbelief that a business can do this and not take responsibility for the damages, then be so aggressive when all I'm asking is for what they did to be fixed. And they still charged almost $700 for the ride home. This was extremely uncomfortable and an overall horrendous experience we are still coping with months later.Edit in response to the owner: This has taken so long due to your refusal to cooperate. We began handling this immediately after the incident. It takes time to schedule appointments, etc. We were not immediately able to get into the mechanic for a quote, as is standard right now just about anywhere. We also did not put anything on the claim regarding the front of the car, and contacted the Thruway only after you refused to work with us and we needed additional support. Additionally, I never asked for you to pay out of pocket, that was 100% your idea! I understand that things happen, but at the end of the day your business did this and the way you handled it was horrid. No excuse makes up for that!
david gutowski
7 months ago
Called Kids Towing as we got a flat tire on our RV and were stranded on the side of the road. They were prompt, courteous and reasonable. I would certainly use them again.
ashley
11 months ago
My husband takes his truck there for repairs. They have very reasonable prices. They are fast at getting the vehicles in and fixed. The listen to the people with what concerns they have about their cars. Highly recommend going to this place
JCrockett 870
a year ago
This guy seems like he is in the business because he likes to help people. He is also knowledgeable, everything he said turned out to be true.Don't hesitate to call if you need a tow.
veronica fineout
10 months ago
Took my car there to be fixed...and come to find out it was the motor we weren't going to fix it ..Chris let us keep the car there until we could figure out something...it was taken care of...he would help if he could... very knowledgeable workers I would recommend Kidd's to anyone....thank you Kidd's for all you do....
Myrna Eles
a year ago
I was over 200 miles from home, and 3 exits away from my destination when my car stalled on the highway. AAA connected me to KIDD s Towing. Being a Sunday, they could only give me a tow to their shop, and all local repair places were closed. I was in a new and unfamiliar location, feeling stressed about what to do next. Everett and Chris were at once professional and compassionate. They suggested several options, all of which had to wait until the next morning. They suggested, and towed my car to, the Red Roof Inn down the street, and attended to my car the next day. The diagnostic and repair turned out to be minor, and inexpensive, which was a huge relief! The entire KIDD s team expertly explained the problem and probable cause, and made additional recommendations on how to prevent/treat future issues. I can t thank them enough for their help. Highly recommend this business!Services: Auto engine diagnostic, Car towing, Oil change
Sarah Elizabeth
4 years ago
Hit a deer and needed a tow. Chris came right out and was so helpful as well as patient while I had to wait for a trooper to show to file a report of the accident.After everything, Chris ended up doing work on my vehicle to repair damages from the deer and did so at such a fair price and kept me posted every step of the way.He and his shop partner really saved me in this situation. I will never forget it! Thank you so much for everything.
Lauri Tupper
2 years ago
Kidd's Towing is reliable, fast, and friendly service for all your roadside assistance and automotive repair needs. I've been using Kidd's for several years now for anything from lockouts and jump starts, to tows for breakdowns and winches for getting stuck in snow. They do oil changes and inspections, as well as tires and other full service work. Kidd's Towing has been, and continues to be my one-stop shop for all of my automotive needs.
Jeffery Smith
a year ago
Very friendly knowledgeable staff, super helpful. Our car was dead on the side of the road and they really helped us out!Services: Auto engine diagnostic, Car towingServices: Auto engine diagnostic, Car towing
Jeremy Wells
a year ago
This is my go to place for all my maintenance and towing needs I would highy Recommend this place to anyone. There fair with prices and do good Quality work in a timely mannerServices: Tires, General repairs & maintenance, Car towing, Brakes, Long distance hauling, Local hauling, Tire changeServices: Tires, General repairs & maintenance, Car towing, Brakes, Long distance hauling, Local hauling, Tire change
carlos jose lamendez
2 years ago
i just got my e bike tired patch up and he took hours to do so beacuse the tire is not comon he did a great job all that labor it only cost me 75$ i highly recomded this dude he done car work for my father and grandfather for years even before he buness when he work for my grandfather couisin walworth in doldgeville/littlefalls this dude is a honest guy he not out make big bucks n charge a fair price on everthing i mean to fair dont go to these other herkimer county car shops go to this guy trust me its in u budgetServices: Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Fuel delivery, Tire change
Charles Canter
3 years ago
I've known him for many years these are great guy helps everybody out that he can anytime he needs something I don't mind helping him out if he needs it I'm always here for him cuz he's been there for when I needed him recommend using his tow truck cuz he is really good at his job
Don Dukett
a year ago
kidds towing is the best towing experience i have ever had they go extra lengths for you
Logan Cirillo
a year ago
Very great service, Helped tow my truck.Service: Car towingService: Car towing
Ryan Buchanan
3 years ago
The guy that came out to help us was really nice and fast service
David Moynihan
a year ago
Very reasonable prices. Diagnosis and repair efficiency.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Car towing, Local haulingServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Car towing, Local hauling
jason shalna
a year ago
I m deeply sorry After further investigation found out it was Mavis. Once again I m very sorry!
Damian Taylor
10 months ago
Great customer service polite employees
Tame191sand Daniel
a year ago
Amazing people fun to be around they get stuff done
Andrea Mancuso
4 years ago
The driver went above and beyond and truly saved my day
K. Celi
3 months ago
Nice staff
Stephanie Serow
a year ago
Would not give receipt
jeff filmer
4 years ago
Fair pricing and idea of repairs needed....
Kathleen Jo
2 years ago
Excellent service, kind and cooperative. !