Mavis Discount Tire

4.4 (663)

  937 Jefferson Rd, Henrietta, NY 14623
  (585) 466-0835
  mavis.com
  Claimed

Tire shop Auto parts store Auto repair shop Brake shop Car inspection station Oil change service

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  INK BY SHABAZZ
2 months ago
One of My go to locations for my vehicle needs. Fast, fun and friendly. The managers are great and very knowledgeable. B ,Elijah & Tamara no matter who s running the show I m sure to get the best service and great deals every time ! God Bless

  Dianna
a week ago
We received service March 29, 2024. Just when I thought the customer service could not get any better it was impeccable! They took their time and checked the vehicle over thoroughly. They addressed every concern and answered all my questions. I highly recommend their services.

  Maddee L
2 months ago
This Mavis location was amazing! My car needed a fair bit of work to pass inspection: Tires, brakes, wheel bearing, etc. after further inspection, it was found that there was more needed to be replaced with the wheel bearing. They were great with working with us to get the price down as much as possible. Customer service was incredible. Will definitely be bringing other vehicles there in the future. Would highly recommend!

  Dave Street
a week ago
Drive in got my car right in and done within an hour! Love this place and the employees were even better than the service! Friendly funny knowledgable! Would recommend this place to anyone! Tires were a great price and they even gave me a coupon!!! Thank you

  GW W
2 months ago
Stopped in without an appointment to get a slow leak of my tire fixed. Busy location with three techs and two staff behind the desk were there. All were working as a team.Only took about half an hour to fix and balance the tire and rotate them all.Cleanest lobby of any Mavis I have been to.

  Marie Ragonese
4 months ago
They were able to get my daughter s car in quick and offered good advice for a solution. Had a nail in the tire. Recommended that new tires would be needed soon due to tread but didn t push to try to sell them. We did get 4 new ones at a good price. They were pleasant and helpful.

  Jon Slomba
a week ago
Excellent customer service. They changed my tire very quickly and for a great price. Will use these guys again!

  Andre Linares
a month ago
The team at the Mavis on Fairport road was exceptional. Extremely accommodating and got my vehicle in right away. The staff was knowledgeable and very accommodating. Go there for all your tire needs.

  Taylor Nicole
2 months ago
I highly recommend Mavis in Henrietta !!! Bre'Shean , Kevin and ElijahCustomer service was incredible . I stopped in without an appointment and the guys were very pleasant and patient with me as I ask a millions questions concerning my vehicle. They did a full inspection and explained each problem to me very thoroughly. They helped resolve all concerns regarding my vehicle and had me in and out within a hour . I will be returning in the future if I run into any issues with my vehicle again !Job well done :)

  Mike Schertzer
4 months ago
Awesome experience in my first visit there. Came in with a flat from a nail (was already off the car). Just wanted to know if it could be fixed. They brought it to the back and plugged it in < 10 minutes. Sent me on my way with a "Happy Thanksgiving". Will go back again for service and buy my next set of tires there. Thanks!

  Vincent Gingello
2 months ago
I made an appointment for an oil change & tire rotation. I marked the back wheels to ensure the tire rotation was completed. Upon arrival to pickup I find the tire rotation has not been completed as the markings are still on the rear rims which should have been rotated to the front. I brought it to there attention and they said the rotation was completed. They pulled it in and did the rotation. The building, employees and the inside of my car all smelled like weed at pickup. Not trustworthy or professional. I will not return & I suggest you don't visit this location.

  Seth Hayton
3 months ago
Brought my vehicle in and needed a tire replaced. They inspected the tire and gave me great news, it was a valve stem leak! The guys at the shop were very accommodating and pleasant to talk to about the issue. They resolved the issue and were thorough with what work was done. Thank you so much ya'll!

  Harry Maharajh
2 weeks ago
Manager is very knowledgeable and helpful. Was able to get me in quickly for an alignment and quotes on tires. Highly recommend and I will return for my tires.

  Cody Simonds
4 months ago
I ordered my tires online, showed up they changed my tires and I went to go pay that's when the confusion started. I had a price from online and then the price in store was completely different. They tell you you're eligible for all these rebates, swear up and down you are. I paid the full price which was more than what it said online then I'm told, I'm not eligible for any of the rebates. But my biggest issue is they scratched all four of my rims and did not tell me. They scratch the paint right off my aftermarket rims and no one thought of even mentioning it to me. If you damage a customer's vehicle you tell them even if it's minor. In my eyes this is absolutely unreasonable and I will never have my tires put on at this shop again.

  Jodi Weir
9 months ago
Here from Michigan for a hockey tournament, and found a nail in my tire at the rink. Called and JD was amazing told me to head over and he'd get it fixed. Great customer service and Fast and friendly! Highly recommend them for all your tire needs.

  Melike Dum
a week ago
Very fast I was in and out in 15 mins. The workers were very attentive. And as someone with no car experience they were very helpful

  Lindsay Giordano
3 days ago
Very pleasurable experience, got me right in and took care of all my trucks needs. Highly recommend

  Cris Herndon
2 years ago
Dropped my vehicle off at 10:25am for a break change was told 2 hours. At 12:30pm I called the location and asked about my vehicle and its progress they stated that it was in the shop being looked at. I then arrive to the shop at 1:10pm and my vehicle was never touched it was in the same spot!. Completely lied to me over the phone total disgrace I will never recommend Mavis to anyone ever again. In fact I am going to make sure that I tell anybody that ever asks me about Mavis to never to go there.

  Kirk Kettinger
2 weeks ago
JD is the finest site manager I have ever met. They fixed our tire quickly and with great service. Thanks!

  Skurneha
5 days ago
Very professional shop, friendly staff, helped me out every time I ve needed new tires or repairs. Highly recommended

  Daniel Zea
a week ago
Nail did me in. No appointment, no problem , out in 20 minutes. Thank you. Great service

  Paul Fernandes
10 months ago
Great place JD helped us out in a pinch! Made sure we were on the road and ready to make it back home to VT after a failed valve-stem on a Sunday. Every other tire place sent is away and JD said we got you covered

  TS Moran
7 months ago
My college student had a flat tire on Sunday afternoon and Mavis Discount Tire in Henrietta had 2 new tires on in less than 2 hours. JD was incredibly reassuring and helpful in choosing tires and getting our car back on the road quickly. Plus it was out the door pricing that was extremely affordable. Will definitely return to this Mavis location in the future. The car was a standard and all the staff were knowledgeable.

  BRENT OAKS
5 months ago
Best price on tires.These guys got me in and out in 1hr. I got all new tires all the way around and balanced them.Great job guys and girls

  Sara Farrell
a week ago
Tire change and alignment were quick and easy. Shop personnel were professional and friendly.

  Retha Kimbrew
4 months ago
Customer service was fantastic. Manager was very helpful and friendly. I will definitely return for all my vehicle needs.

  Kevin Biata
7 months ago
My son and I took his car over today that needed a tire plugged before he went off to college. JD was extremely kind and attentive to our need. He took care of us right away, and was very helpful about the condition of my sons tires. I will definitely be going back to him in the future. It's nice to see that there is still great service out there.

  Lacey Gaskin
a month ago
This place is amazing. A wonderful staff and very knowledgeable on their service and trade. Communication skills are amazing. Recommend and coming back

  broski13 Moman
a week ago
Shean was very quick to answer the phone. Very professional and boys in the back were fantastic and efficient. Will come back

  Nicholas Lombardo
a month ago
The staff was super friendly and were able to fix my tire right when I came in. Definitely recommend!

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-8:30 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday 9 AM-5 PM

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