Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yaritza Romero
a week ago
Kemaul S. was very kind and efficient. Thankful for his service and assistance in changing my vehicles battery- even in the dreadful, rainy conditions. Great service from all employees and are willing to help. Great store!

  ALINA AHMED
4 years ago
Really great Auto parts store in the heart of Hempstead. I stopped by here during lunch one day to pick up new windshield wipers but hadn't any clue which ones I needed or what I was doing. The employee asked me a few simple questions about my vehicle and immediately walked me over to the aisle to show we my options based on price/brand. I'll totally be going here more often when needing to, especially since the parking lot is incredibly spacious and the store being conveniently located. Lines can get a bit long but the overall experience was easy and simple.

  mayra cortez
5 months ago
Kamal (spelling?) was so helpful, polite and kind. We bought a battery which he installed very efficiently even though they were short staffed. I was pleased with the service and recommend this location if you re in the area.

  Jaspreet Singh
2 months ago
Came in to the store with just my vin and told them what I needed and brought everything out for me and helped me get a discount that I didn t know I have and got a bundle deal since I m doing the work on my own

  Jacob
9 months ago
Very good parts store, went there for a new battery and Tony was very helpful. They were able to provide me with tools to change the battery myself as it was late. I'll definitely be coming back when I need parts.

  Boyet Songcuan
5 months ago
Sales personnel are very helpful....convenient to buy parts ......plenty of parking

  Scuba Steve
7 months ago
Walked in greated right away helped me locate my items and even helped me install my blades definitely my go to store now for my car needs.

  Malcolm R
a year ago
Very well organized store. Store manager Kamaul, assisted me with my large order of parts, extremely efficient and helpful. Make sure your next purchase is from this location, you won t regret it!

  Rock Child
6 years ago
Very friendly and helpful staff. They greeted me as soon as I entered and asked how they could help me. The associate looked in the back for the part that I wanted, but couldn't find it. I had a great conversation with another worker while I waited. It was a good experience, even tho I didn't get the part I went for. I would shop here again.

  Chris O
3 years ago
Good morningI went to pick up new floor mat for my new car, truecar was the only one in the neighborhood that was opened at the early time with the items.The staff was courteous gave assistance as was expected and suggested to email coupons when applicable.I was impressed with the service rendered and the price of the items purchased.

  Keith Butterfield
6 years ago
I would advise people who shop at Advance Auto Parts, to take the time to read their return policy before going in. They have a great deal of signage on the way into the store and the expect every customer to notice the sign among the dozen or so other signs in the lobby. If you buy certain things, they are not refundable, even if unused and in their original packaging. Even if you have the original receipt. I just recently experienced this with a purchase. I would recommend shopping at a store that's not out to make a profit on you even if you can't use the items you bought. I certainly understand this now and will never shop there again and suggest you do your research first.

  Rodney Young
a year ago
Great auto parts store especially if you get good Die Hard batteries fit for any car. Die Hard batteries is the best car battery in the world.

  Jermaine Donaldson
a year ago
Horrible customer service but they did have the part I needed that why I gave them 2 stars. I rather Autozone that down the street from them.

  B.J. Worsham
3 years ago
After confirming over the phone that the part was indeed in stock, the guy reminded me to order it online for a 20% savings. Arrived to find another counter guy installing a battery in the parking lot ... for a mint NSX that was older than the kid who'd just bought it.Good service, and this is the second time this store has had something in stock where everyone else is next-day. I now drive 40 minutes one-way to get here, but it beats not finishing the job on the same day.

  Mike Ergin
a year ago
All advance auto branches are very good mostly which parts etc when you are looking they have in stuck.Employees are very friendly and helpful always.

  Veronica Medina
3 years ago
Unfortunately, I had to go there twice due to them given me the wrong item twice. I had to waist time, gas and money going back and forth. I will never go there again! Employees need to get much better training on auto parts, so that customers like me don't have to go and waist time for being given the wrong parts! Is obvious the store needs proper help.

  Kevin L
5 years ago
Don't bother with a return policy because with the wording I should have been allowed to return an unopened, originally packaged electrical item in exchanged for a better product. I bought 2 and when I found out how 1 worked I decided to bring the second.

  Ninoja 99
7 months ago
Poor service 3 to 5 more expensive than autozone

  James Philippi
6 years ago
Good selection. Decent prices and discounts if you purchase online. They have fast and convenient in-store pickup. Staff is friendly and helpful.

  javad yaqoob
3 years ago
Some associates were excellent while other lacked customer service skills. Store wasn't properly stocked with items on the flyer.

  k m
7 months ago
Great staff and good discount store look clean

  Darrell Maddox
2 years ago
Guess I must've gone at the wrong time base on other reviews because the crew I just encountered can't walk and chew bubble gum. Only 1 other customer in the store, still no customer service. Trash

  Rhonda Singh
2 years ago
The store itself was nice but my experience to get a battery that was DOA wasn t.

  Bejaia City
4 years ago
I always shop in this store , I m not going anymore because of the lady that working in this store , just advice to her dont be sales person that looking only for monnais , the service is more important then monnais .

  W aLe
2 years ago
Carlos is your Go to Person !!!He was friendly, helped and resolved the issue by going above and beyond . My visit from queens to long island was worth it .. thank you ones again

  Scotty 2Hotty
4 years ago
Excellent customer service and they back up what they sell you with no headaches. Really was impressed with this store!!

  Ahmed Marei
7 years ago
Come here for a majority of my autoparts, always a pleasure dealing with Dan and Kevin. Great discounts for law enforcement and service members.

  Danny Tarney
4 years ago
Good parking & i thought i gotten what i needed & it wasn't the right type of oil so i had to redo it & im waiting for results.

  Jack Boyle
5 years ago
Anthony was very helpful and went above and beyond my expectations for good customer service!

  Jean Yong Bleek
3 years ago
Not what I expected. But if my car has an issue I wouldn't go there sorry.