Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheryl Stone
a year ago
Went for wiper blades and knew it would be an easy experience. Guy had no problem helping me out and didn't act like I was bothering him when I asked if he could install them. Yes I know it's part of their job, but he genuinely didn't seem to mind. Took him all of 2 mins to put them on.

  AAron Jansson
6 months ago
Has most anything I need on-site. Convenient location near Greenwich. A range of services, like you see in the commercials, and friendly staff.

  Mx Love
7 months ago
I had a slow flat and one of the assistants not only recommended a particular repair kit, he actually made the repair for me in the parking lot out front. Service beyond duty! Thanks!

  Jamie Pauquette
3 months ago
Great service, Adam is super helpful!

  Dave McCullen
a year ago
Service isn t good, called ti see if they had a part and said Honda Accord and the guy kept mistaking me and saying ford and when I explained no not ford Honda Accord he hung up. O Reillys up the road is so much better.

  Joshua Doyon
3 years ago
Worst store in history. I've thought long and hard about posting this. Even stopped myself a few times. Ive been restoring a vehicle of mine for a few months now. Ordering parts from this store in the beginning. From the moment I stepped into this store i was met with blatant poor customer service. From straight unknwodgeable workers, to laziness and disorganization. LITERALLY EVERY SINGLE part I've ordered from this store has either been lost, delayed, or even the wrong part. Causing my vehicle to be left on a lift for multiple days. Even with simple oil selection. Nearly giving me the wrong oil, and myself having to find it for them. Ive tried so hard not to avoid my hometown store since I prefer to shop local, however Most recently I specifically asked for the "hatch glass lift supports" multiple times. And I'm now left with TRUNK lifts that dont even fit my car! I now resort to ordering everything of mine online, by myself, for myself. And since have had no issues. Thanks for nothing Advanced Auto!

  Brian Mallory
5 years ago
I came to drop off oil for it to be recycled. I found out that I had too much oil for them to be able to take. Thankfully, Alex one of the workers in customer service was able to find me a shop within the same area to bring the oil too. Great customer support and networking.

  Karl Oswald
6 years ago
Great location. Staff I've encountered has limited knowledge. Good for wiper blades and fluids. Parts...I'll take my business elsewhere; unless, I need something quick, on a weekend or late. The hours open save it.

  Brenda Berraz
a year ago
Adam was very knowledgeable, professional, helpful and patient. He went over and beyond. He is an asset to the establishment. Thank you again !

  Kat Cenate
8 years ago
1/17/16Last night at 6:20 I went to go to town and found I had a dead battery in my car. Got to Advance at 3 minutes to closing. They close at 7 on Saturdays. Rick and Jack were on and were AWESOME. Having a Buick my battery is not an easy change, They chose to stay late and get my battery changed for me so I would not be left stranded. For this I am Thankful. You two guys were awesome. Sorry you got burnt Jack. 5 Stars for you guys.

  Steven Schlussel
3 weeks ago
Friendly, knowledgable and helpful

  Sergio Vasquez
5 years ago
The one star is for having parts in stock, but when it comes to customer service, it is non existent. No one acknowledges you when you come in or if they see you trying to find parts. When you finally find what you are looking for and come to pay at the counter, there is no greeting, they continue having their personal conversation, no eye contact until it's time to pay. "Anything else?" is the on word directed to you. This store is in sore need of customer service training. There are plenty of places to go where you can feel good about going to spend your money. There are a couple of other parts stores in Granville, Napa Auto and O'Reiley's. I will be buying my parts at these locations. Definitely not Advanced Auto Parts.

  Barbara Delfa
a year ago
Very helpful staff. Always seem happy to see me when I come by.

  dave bailey
3 years ago
I do business here because they have parts I need in stock, and they do not require their employees to be the mask police. I am American so I have a right to choose, and I choose to do business with companies that allow individual choice.

  Janet Ventrella
2 years ago
Very nice, helped put my washer blades on as well as helped with the oil. Everytime I go there, salesperson always helps.

  Michael Ayers
4 years ago
Prices are high, but they were 45 miles closer so the $10.00 difference for the brake springs was acceptable this time.

  Keith Wittman
2 years ago
They are very helpful, Jon made sure I got what I needed to get my car up and running.

  Lance Fredereksen
5 years ago
Very helpful and friendly staff.And 10percent off for Veterans with some form of ID.Everything you need for just about anything you drive.

  Richard Cole
a year ago
Friendly staff. Reasonable prices compared to other local stores.

  Hollie Lapoint
2 years ago
Employes are Great there always willing to help you find what you are looing for

  Selene Wittman
10 years ago
yea be careful they close when they feel like it!! supposed to be open til 9pm closed by 8:30 saturday night!!! Gas isnt cheap!!

  bassmasterbri
4 years ago
The store in Granville is my go to place for auto parts! The manager John is particularly helpful and accommodating....

  Pete Rubino
a year ago
Had the part I needed when no one else did and got me back to work ty

  OCD Sales
3 months ago
Always helpful

  Jennifer Hammond
a year ago
Been going here alot lately because ebay prices are going up

  Karen Powers
5 years ago
Always get the right things. Good service & affordable prices.

  Tommy Silver
6 years ago
Love this auto store they even lone you screw drivers

  Adam Rosenberg
2 years ago
The staff is friendly and my parts always get there on time.

  Jeremy Miller
5 years ago
Very helpful gentlemen even put on my new wiper

  UnrulyGh0st
4 years ago
They new what they where doing helping me with my cv axle