Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roxann Harquail
a year ago
I feel that if you work in a store as c.s.r you shouldn't have a grouchy attitude. Most stores are good in the area but 1 has an older gentleman that was a bit crotchety with me. I ignored it but I'll go to the store closest to my house next time.

  Bob
2 years ago
I needed an OBD2 reading for a check engine light. They stated they don't have one and I have to go to someone else and pay which defeats the entire purpose of going to the auto parts store. If I can't figure out what's wrong, how can I buy what I need?The staff was nice and clearly wanted to help, so that's why I gave 2 stars and it's clear the onus is on advanced auto.

  T P (Tominator 716)
8 years ago
Friendly, quick, knowledge, and very helpful - I wandered in, unfamiliar, looking around for transmission fluid and a service worker immediately offered assurance. He walked me to the exact place I needed, and offered help with the options available on their shelves.I was in and out quickly bc of the help - a tremendous relief. I left with the impression that they handle all of their customers with the same high quality.Excellent.

  D Zacher
3 years ago
Terrible customer service. Asked for help identifying what light was out in the back. (Taillight, parking light ?) He states they don t diagnose. I didn t need him to diagnose, I knew the bulb was out just needed to know what one. He wouldn t even look at a picture . Thought it was funny cause two weeks earlier that same guy diagnose that I probably needed new windshield wipers. I purchased the same ones he used on his truck( so he said) . 60.00 worth. Really needed the help to get the right light as my daughter was leaving with the car in morning for drive back to college. Can t believe this is the customer service Advance Auto Parts wants to be known for.

  Patrick Antonelli
a year ago
Don't post your hours if you're not going to stay open until you say you are. They also like to turn off the open sign early so they don't have to help customers near closing time

  Scott Bowman
4 years ago
Friendly, helpful associates. Competitive prices. Suggest if you know what you need order online and pick up in store. With their bonus program, you can save up to 25 percent.

  Nathan Wilkinson
5 years ago
Very helpful, they ran an obd2 scan for me... friendly customer service as well is always a plus!

  joshua maxwell
2 years ago
The staff is friendly and they always have what I need!

  Richard Bimont
5 years ago
Very unhelpful asked for a simple thing that they did the day before yesterday and women that looked like she just finished lunch refused to help last time

  Danger Maggio
4 years ago
Good selection. If they dont have what you need they will get it

  WNY Deadpool
6 years ago
horrible customer service refused to assist me with what I was looking for.

  James Martin
2 years ago
Nice place! Good people!

  Michael Jablon
3 years ago
Right parts at the right price.Good people at the counter !!!!

  David U
7 years ago
Very friendly workers that are knowledgeable.

  ELAINE SHELDON
4 years ago
"The guys at Grand Island Advanced Auto are "GREAT"

  Talha Mojawalla
4 years ago
Fantastic service from Cameron and Patrick

  Drea Hutchinson
7 years ago
open early such a very life saver

  Marc DeGregorio
4 years ago
I,didnt go there

  David smith
a year ago
Fantastic service

  Genna Nuchereno
4 years ago
Didn't help me

  David Pyle
4 years ago
Great price