NAPA Auto Parts - Newvine Auto Parts
4.6 (70)
203 W Main St, Gouverneur, NY 13642
(315) 287-4098
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jairo Salazar
2 months ago
Walked into the store and told them the issue with my Car and they were able to diagnose it and informed me on how to fix.Would 100% trust these guys and come again!
David Riggall
4 months ago
I got married in this store, greatest people I ever met
Erik Milsap
a year ago
Always have great luck getting the parts I need at a reasonable price and the staff have always been super helpful and friendly. Napa parts hold up well and if u get a dud by chance their warranty and return policy is good.
Donavan Lotowitz
11 months ago
When I called the mile worker that answered was rude. When he ordered my part for me he asked for my last name. I gave him my last name "Lotowitz" and when I started spelling it he said never mind and asked for my first name so I started spelling it he told me he knew how to spell it but my name isn't spelled the traditional way and he gave me aditude. I work in sales and that's not the way you handle business
Sean-Paul Aitken
5 months ago
Awesome store, honest staff!
Jon Mills
4 months ago
Always very friendly and helpful
Shannon Newberry
3 years ago
Super friendly staff, I purchased a headlight bulb , I had already purchased another one but thought I'd gotten the wrong one, the employee came out and changed the bulb and told me they would give me a refund on the second bulb I'd just purchased and no longer needed. I kept it anyway because they were so helpful and you never know when you might need one.
Joy Facey
7 months ago
Great place very helpful knowledgeable staff
Collin Blake
4 years ago
We were in town for the gambler 500 with our chopped up jeep and just got chain towed about half an hour to the store, Charles was working and helped out more than any auto parts store I've ever been to in my life. Had the ignition coil we needed, let us use a few tools we didnt have on hand, gave us solid advice when the coil wasnt the problem, and even called around all over the place trying to find a 5.2 PCM for us when we thought we fried it. Coolest dude around, and didnt even want a tip/lunch/30 rack for his help. Already recommended this place to everyone in the event, and anyone around should use this place
Leslie Carlin
4 years ago
I ask for a certain part no one there even new what I was talking about until a worker that looked to be about 18 came out of the back. He new what I wanted. They need to have people work there with better experience in automotive. You cant really help the customers if you don't know the products.
Wendy Sharpe
4 years ago
Called and a friendly voice answered saying "Sure we are here until we close. I will wait for you." I get to Napa in gouverneur withing a few minutes (he knew my location). YUP... The door was locked and an employee inside acted like I didnt exist at the door. I called so the employee would know I was there and was told they would let me in. NO Answer... Poor customer service...
Nicholas Lapoint
6 years ago
They have a knowledgeable staff and almost always have the parts you need right in stock and if not then they will the next day. They stand behind their parts and that's why I will be shopping with them from now on!
Henry Laframboise
4 years ago
Great place to buy all your car parts and the people are really great they helped me out when I didn't have the enough cash to get the parts I needed until I got my cash great place
Dylan Detlor
a year ago
If u wanna shop a good small town brick n mortar auto parts store, newvines or G and R up the road are where id go.
Harold Bishop
5 years ago
Been going there for along time.prob 10 year's or so. Charles she a great guy and will all out alot.thanks NAPA..
Terry
3 years ago
Bought wiper blades there and Al even put them on for me! Great service, reasonable prices!
Big Daddy Koilie
7 years ago
My favorite Napa. Local and they take good care of you. There are definitely benefits to being a regular customer too.
Rob Parow
2 years ago
Great service as always and prices were cheaper than I was quoted elsewhere
Tim Trundle
3 years ago
I always buy my auto parts here. Great staff. Very helpful and fast.
Leslie Crysler
2 years ago
NAPA has become the only Auto Parts I trust to get you the right parts. At a good price.
John Smith
3 years ago
They usually have what you need or can have overnight. A convenience being open both days on the weekend.
Mark Robertson II
5 years ago
Folks in the place are mad awesome, they know what their doing, and you can clearly tell they have experience.
Robby davis
3 years ago
It wasnt that busy and I felt very comfortable while I was there about the way that they handle cov.19
Deb T
2 years ago
They have anything you may need to fix your vehicles and friendly knowledgeable staff
Karl Bender
6 years ago
Great service. They worked hard to get the correct part.
Dawn DeGroat
7 years ago
This is the best Napa I have been to. They have a lot of parts and tools in stock.
Black Star Customs
2 years ago
Reasonable prices and friendly knowledgeable people
D Richards
5 years ago
Great help for the parts I needed. Buy local people
Timothy Baker
6 years ago
Great store fair prices and good service
nichole fullerton
6 years ago
Great service great prices very helpful